What Is Application Development and Maintenance (AD/M) Outsourcing?
Application development and maintenance (AD/M) outsourcing providers help organizations reduce costs and improve customer service by offering application development and maintenance services. They offer services that can give organizations a competitive edge—for example, outsourcing providers can create software applications that, unlike “out of the box” solutions, address the unique needs of your organization.
Other outsourcing application development services may include enhancement to existing applications, integration between multiple application software solutions, consolidation or migration of older applications to new technology, or quality assurance (QA) testing. Maintenance services can include corrective, adaptive, or preventative maintenance, as well as portfolio analysis and support services.
Application Development and Maintenance (AD/M) Outsourcing Business Benefits and Drivers
You will experience quicker turnaround time for outsourced IT projects, due to the outsourcing provider’s ability to dedicate resources to those projects.
Internal resources can be reallocated to other strategic initiatives, resulting in fewer resources spent on application maintenance of legacy systems.
Software development experts can help organizations with network and capacity planning, in order to maximize the use of new or existing software.
Application maintenance experts can address the specific needs of your enterprise’s software (including rewriting code) to make future maintenance easier.
Application Development and Maintenance (AD/M) Outsourcing Risks
Be sure to evaluate the full scope of outsourcing services you require—otherwise, you may be exposing your organization to a variety of risks:
Internal IT departments have many competing projects for development and maintenance, and often have insufficient internal resources to adequately complete all of the work.
IT development and maintenance projects are often time-consuming and suffer from a lack of available internal resources.
Many internal software development projects are delivered with poor quality due to insufficient or inadequate quality assurance (QA) testing.
Web sites may not be as secure, reliable, scalable, or inexpensive if development and maintenance is handled by an organization’s internal IT department.
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