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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 access forms it support


SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

access forms it support  and legal changes, 24/7 access to the support advisory center, and an array of tools and content including the SAP Enterprise Support Academy. Active Global Support also offers the ActiveEmbedded and MaxAttention services. These support offerings are premium engagement services which are tailored to a customer’s individual needs. An ActiveEmbedded program can have SAP AGS personnel on-site working as part of the customer’s organization. The MaxAttention services can assist with anything from service

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

access forms it support  time on any platform access for its business customers. Virtualization is the key to providing T-Systems' shared ICT infrastructure. T-Systems uses Adaptive Computing from SAP to virtualize SAP instances. According to T-Systems Gregory Smith, Director Dynamic Services, Adaptive Computing is the only game in town for directly managing SAP applications in a virtualized infrastructure. It sits at the top of the infrastructure layer and is the starting point of a complete dynamic computing infrastructure Read More

Getting It Right: Product, Quality, Timing, and Price


The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of the right quality at the right time—and for the right price.

access forms it support  view catalogs, place orders, access reports, check the order status, and so on. Last, but not least, the idea is that parent companies and their subsidiaries must easily integrate with Jeeves Enterprise even if using a system from another supplier. To that end, Jeeves has long been Internet-ready, and has B2B and B2C e-commerce solutions. As Jeeves-native modules, they are fully integrated with the rest of the system (and should be fairly easy to implement, since all business logic is already set up Read More

Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance


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Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

access forms it support  found while trying to access their account details, the client will complain. Moreover, operation costs to the bank will incure if the client chooses to go into the branch instead of the website. Rate the severity for each potential failure. This is based on a scale from 1-10 where 1 is low severity and 10 is very high, resulting in serious impact on the bank?s profitability. The same rating is applied for probability of occurrence and detectability. Detectability measures the existing system?s Read More

Best Practices and Processes for Improving the Business Value of IT


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BCS-IT


BCS-IT is no longer in business. Please put it and asset offline. Thanks,

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Dealership Management System: What Is It and Who Needs It?


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access forms it support  should be able to access the full history of repairs as well as warranty information for that car—allowing the staff to be very productive, and ultimately increasing customer satisfaction. Why Can’t an ERP System Do All That? Actually, it can, at least in theory. The only problem is that an ERP vendor will have to customize the product, make sure it works well in all locations (which means taking into account several types of constraints: legal, technical, infrastructure, human resources, etc.), and Read More

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access forms it support  Vendor Access: Not All Access Should Be Treated Equally Many companies have already invested heavily in solutions that provide remote access solutions to their employees, and are now looking to leverage those solutions for their remote vendors. But what works for your employees might not work for your vendors—and the wrong solution can introduce security risks, from viruses to unauthorized access and noncompliance. Learn about the different access requirements for vendors. Read More

IT Services: Outsourcing, IT Infrastructure Competitor Analysis Report


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Cognitive IT Solutions


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