Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer and centering on a customer's specific needs and satisfaction.
chicago consultant it
president of Dionco Inc., Chicago (US). He is an internationally known consultant, keynote speaker, trainer, author, and one of North America's leading experts on retail technology, retail selling and service, merchandising, operations, and consumer trends. Dion has taught at Laurier University, Ryerson University, and the International Academy of Fashion Merchandising and Design in Chicago. He also authored the retail selling manual Retail Selling Ain't Brain Surgery, It's Twice As Hard . In addition,