Home
 > search for

Featured Documents related to »  computer support helpdesk software

Legacy Single Sign-On: Novell, Evidian, IBM, PassGo, or Computer Associates?
As the complexity of enterprise systems increases, users are often forced to remember more and more passwords. As the demand on users increases, many users

computer support helpdesk software  of 1000 user licenses. Computer Associates drops the price to a mere $35 per user if the licenses are purchased in blocks of 10,000. eTrust Single Sign-on's biggest downfall was its lack of support for UNIX applications. The product only supports single sign-on for text based UNIX. These applications must not be running in X-Windows mode. I was somewhat disappointed in Computer Associates' customer service department. Computer Associates refused to answer any of my questions about eTrust Single Sign-on. T Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » computer support helpdesk software


Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

computer support helpdesk software  the client is not computer savvy, the CSA can remote into the client’s workstation, and by taking control of the client’s machine, can resolve the problem more efficiently. Now if the problem is hardware-related, the ticket must be sent to third level (L3) support. This is when an on-site technician must go to the client site and physically change hardware parts or peripherals in order to close out the ticket. Every company has its own service level agreement (SLA) to resolve an incident. An SLA is an Read More...
IBS-Slow but Steady (and Demand-Driven) May Win the SCM Race
IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected

computer support helpdesk software  is now part of Computer Associates ). IBM DB2 is the primary database. On the client side, ASW has added support for all Microsoft Windows platforms, and since the ASW 3.5 release (shipped in the late 1990s) there has been support for a Java-based front-end, called Internet Connection e , to handle basic on-line order entry, information on product availability, pricing, and order status checking requirements. Use of Internet technologies has been in line with other more technologically conservative vendor Read More...
Encompix--Thriving on Encompassing Complexity Part One: Event Summary
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets

computer support helpdesk software  markets; Aimasoft , a computer-aided design (CAD) integration provider; and Prism Software, a provider of software products for the distributed project management, helpdesk, and e-business, updated attendees on new third-party add-on functionality. The conference also included five separate special interest groups covering the major product areas with time set aside for users to share ideas. Hence, Encompix continues to add new functionality to address the needs of ETO and project-based companies, whereby Read More...
Who Alleges The PRM Market Consolidation?
Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and

computer support helpdesk software  paper-based mail, phones, fax, computer-telephony integration (CTI), secure virtual private network (VPN) communication between manufacturers and indirect channels about specific deals to detailed Internet-based portals that enable everything from downloads of vendor product information to e-mail campaigns about important events. Ever-growing number of companies sell and serve clients through multiple, distinct channels, rendering applications that handle only one channel increasingly irrelevant. Thus, la Read More...
SOA Software
SOA Software, Inc.

computer support helpdesk software   Read More...
3C Software
3C Software, founded in 1988 in Atlanta, Georgia (US), has taken a comprehensive approach to developing cost management solutions for process and complex

computer support helpdesk software   Read More...
Down To Earth Business Software
Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting

computer support helpdesk software  down to earth business software,small business accounting software,business accounting software review,business accounting software reviews,accounting software demo,wholesale business software,small business software Read More...
Cougar Mountain Software
Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for

computer support helpdesk software  92 cougar eec iv self test tool,accounting software critique cougar mountain,analysis reporting capabilities for cougar mountain software,compare contrast sage mip fund cougar mountain software,cougar mountain accounting disadvantage,cougar mountain software cougar mountain accounting access security,cougar mountain software patch,cougar mountain software rating,cougar mountain software review,cougar mountain software reviews,cougar mountain software support denver co,cougar xcat,free cougar mountain software,lawsuits filed against cougar mountain software,reviews on cougar mountain software Read More...
Epicor Financial Management Software (v. 9.05) for Financial Packages Certification Report
Epicor Financial Management Software (v. 9.05) is now TEC Certified for online evaluation of financial packages in TEC’s Accounting Evaluation Center. The

computer support helpdesk software  Epicor,Epicor Financial Management Software (v. 9.05),Epicor Financial Management System,Epicor FMS,financial management software,accounting software,financial package,best financial management software,business accounting software,management accounting software,accounting software demo,construction accounting software,online accounting software,web based accounting software,accounting software reviews Read More...
CheckMark Software
Founded in 1984, CheckMark Software is dedicated to providing accounting and payroll software for small to medium businesses. In 1985, CheckMark was one of the

computer support helpdesk software  accounting, easy to use, MultiLedger, payroll, QuickBooks payroll,accounting and payroll software,accounting software for small business,checkmark payroll,checkmark payroll software,checkmark software Read More...
Maximizer Software
Maximizer Software delivers easy-to-use and affordable customer relationship management (CRM) solutions to meet the needs of small to medium businesses (SMBs

computer support helpdesk software  contact, customer, management, marketing, relationship, sales, salesforce, service, SFA,compare maximizer software,contact management solutions,crm,customer relationship management,Maximizer,Maximizer Enterprise,Maximizer Software,maximizer software business partners in chennai,maximizer software canada,maximizer software compatable with handheld,maximizer software europe maximizer users,maximizer software healthcare,maximizer software inc will anderson offshore outsourcing,maximizer software india,maximizer software lawsuits,maximizer software reviews,maximizer software vendor in chennai. india,price of maximizer software,reviews maximizer software,reviews of maximizer software Read More...
BQE Software
BQE Software, Inc.

computer support helpdesk software   Read More...
A Portrait of the Indian Enterprise Software User
Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures

computer support helpdesk software  IT, and Software” includes computer and parts manufacturers, software companies, and developers, as well as IT services and consulting firms. It’s important to note that many of these companies also serve other industries outlined in Figure 1, such as manufacturing and education (see more about enterprise software for manufacturers in the next section). It’s no surprise that this group represents the largest industry. The evolution of the computer, IT, and software industries in India over the Read More...
5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

computer support helpdesk software  Technology and majored in computer science with a minor in business administration. Appendix V: Total Cost of Ownership Comparison 5 Year Year Total Cost of Ownership Projection for Premise-base Solution Source: Sheryl Kingstone, Yankee Group IDT CRM Conference Materials Assumptions: 30 Users - Sales; Marketing and Customer Support CRM Implementation HOSTED Cost Category Year 1 Year 2 Year 3 Year 4 Year 5 5Yr TCO User License 60,000 60,000 60,000 60,000 60,000 300,000 License Support - - - - - - Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others