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Legacy Single Sign-On: Novell, Evidian, IBM, PassGo, or Computer Associates?
As the complexity of enterprise systems increases, users are often forced to remember more and more passwords. As the demand on users increases, many users

computer support helpdesk software  of 1000 user licenses. Computer Associates drops the price to a mere $35 per user if the licenses are purchased in blocks of 10,000. eTrust Single Sign-on's biggest downfall was its lack of support for UNIX applications. The product only supports single sign-on for text based UNIX. These applications must not be running in X-Windows mode. I was somewhat disappointed in Computer Associates' customer service department. Computer Associates refused to answer any of my questions about eTrust Single Sign-on. Read More

Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » computer support helpdesk software


What’s Up with xTuple-and Open Source ERP?
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find

computer support helpdesk software  and APIs to major computer aided design (CAD) systems (e.g., SolidWorks by Dassault Systèmes ), also includes an impressive document management system with optical character recognition (OCR)-based search through multimedia documents. Other capabilities that do not usually come bundled within an ERP system are computer telephony integration (CTI) and embedded business intelligence (BI) via Jaspersoft reports. In addition, there is the e-learning tool, which is built-in to the software and tracks Read More
Encompix--Thriving on Encompassing Complexity Part One: Event Summary
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets

computer support helpdesk software  markets; Aimasoft , a computer-aided design (CAD) integration provider; and Prism Software, a provider of software products for the distributed project management, helpdesk, and e-business, updated attendees on new third-party add-on functionality. The conference also included five separate special interest groups covering the major product areas with time set aside for users to share ideas. Hence, Encompix continues to add new functionality to address the needs of ETO and project-based companies, Read More
Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

computer support helpdesk software  person may have some computer knowledge, it probably won't be enough for the person to catch on to what's going on. Falling For The Act    Once the hacker has an unsuspecting employee on the phone, it's time for the act to begin. The hacker will usually pose as an employee. If it's a big company with a lot of offices, they might pose as support personnel from another office. If it's a smaller company, they may pretend to be a new helpdesk employee, a consultant, or a representative from the phone Read More
IBS-Slow but Steady (and Demand-Driven) May Win the SCM Race
IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected

computer support helpdesk software  is now part of Computer Associates ). IBM DB2 is the primary database. On the client side, ASW has added support for all Microsoft Windows platforms, and since the ASW 3.5 release (shipped in the late 1990s) there has been support for a Java-based front-end, called Internet Connection e , to handle basic on-line order entry, information on product availability, pricing, and order status checking requirements. Use of Internet technologies has been in line with other more technologically conservative Read More
Enterprise Software Selection Guide
Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the

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Busting the Myth of Commoditized Software Markets with the New TEC Focus Indicator
The new TEC Focus Indicator is a concrete way to start gauging the real functionality, competitive differentiators, and focus of enterprise software products

computer support helpdesk software  the Myth of Commoditized Software Markets with the New TEC Focus Indicator If you're in the early phases or even in the midst of a software selection project, I assume you've read industry analyst prestidigitations, squared those up with vendor posturing, and lent an ear to various experts. Those efforts might help you figure out whether the products you're considering buying and eventually implementing actually do what you need, but the new TEC Focus Indicator ( TEC FI ) is a concrete way to start Read More
TOWER Software
TOWER Software provides enterprise content management (ECM) solutions to government and regulated industries, as well as electronic document and records

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Software Test Tools Software Evaluation Report
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout

computer support helpdesk software  Test Tools Software Evaluation Report TEC's Software Test Tools Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about vendor or Read More
California Software Labs,
Located in Pleasanton, California (US), California Software Labs (CSWL Inc.) is a customer software solutions provider and a wholly owned subsidary of

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Saba Software
Founded in 1997, Saba (NASDAQ: SABA) is a global provider of strategic human capital management (HCM) software and services. Saba@s people management solutions

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Software Evaluation and Software Selection
Organizations are surrounded by ambiguity when making their implementation decisions. Accurate and relevant criteria that are properly weighed against an

computer support helpdesk software  Evaluation and Software Selection It is daunting for corporate IT buyers to discern the true capabilities, strengths, and weaknesses of a given enterprise application suite. Buyers' project teams are inundated with marketing information from vendors struggling to differentiate themselves. Functional cross-over and software integration have caused product overlap and a lot of confusion in the market. Mergers and acquisitions are also creating problems, as companies cannibalize the competition to Read More
American Software, Inc
Founded in 1970 and headquartered in Atlanta, Georgia (US), American Software develops, markets, and supports an offering of integrated business applications

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S7 Software


computer support helpdesk software   Read More
abas Business Software
abas Business Software is an ERP and e-business application designed specifically for manufactures in assemble-to-order (ATO), make-to-order (MTO), and

computer support helpdesk software  abas erp,erp definition,abas software,erp consulting,erp ppt,erp solution providers,production accounting software,erp project,automotive erp,computer software erp,abas erp ,abas business software,abas erp system,abas inventory control,erp abas business software,etl tool adabas c,software abas free,warehouse management system,warehouse management ppt,warehouse management system compare,warehouse management system comparison,free warehouse management articles,jba -warehouse management packages,kpi for warehouse management,warehouse management Read More

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