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Documents related to » computer support network


Industry Support in WCM » The TEC Blog
Industry Support in WCM » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

COMPUTER SUPPORT NETWORK: functionality, industry average, WCM, web content management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-11-2007

SSA Seeks Support from Synquest


COMPUTER SUPPORT NETWORK: SSA Seeks Support from Synquest SSA Seeks Support from Synquest Steve McVey - October 1, 1999 Read Comments SSA Seeks Support from Synquest S. McVey - October 1st, 1999 Event Summary On Sept. 28, System Software Associates announced a joint marketing and development agreement with SynQuest, Inc. The deal will enable SSA to sell SynQuest Manufacturing Manager software to its existing customer base and to prospective customers globally. In addition, both companies will jointly develop software to integrate
10/1/1999

Gates Previews Pen-Based Computer
Microsoft chairman Bill Gates used Comdex to present his next hardware solution, a pen-computing tablet-sized PC code named, amazingly enough, the Tablet PC.

COMPUTER SUPPORT NETWORK: Gates Previews Pen-Based Computer Gates Previews Pen-Based Computer R. Krause - November 15, 2000 Read Comments R. Krause - November 15, 2000 Event Summary November 13, 2000 Microsoft chairman Bill Gates used his keynote speech at Comdex to unveil a proof of concept system Microsoft calls its Tablet PC . The Tablet is a little over two pounds, and expected to be around the size of a legal pad. Gates apparently believes pad/tablet PCs and pen-based computing are the next big thing(s) in the PC
11/15/2000

Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth
Case Study —Holland Bulb Farms: Online Flower Provider Manages Web Store to Support Company Growth With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions, expenses, and purchases. With Everest, the company found the all-in-one solution it needed—and within the first month of going live, saw a 300-percent return on investment. Learn more.

COMPUTER SUPPORT NETWORK: Company Community Support , Computer Support Company , Customer Support Company , Data Support Company , Foward Support Company , Group Support Company , Legal Support Company , Life Support Company , Management Support Company , Many Companies Support , Marketing Support Company , Network Support Companies , PC Support Company , Remote Support Company , Server Support Companies , Service Support Company , Small Company Computer Support , Software Support Company , Tech Support Company , Technical
7/11/2008 8:53:00 AM

How to Develop, Maintain, and Support a Quality Management and Development Process
The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges. Choosing a tool to help support these practices not only can help to alleviate the burden placed on those involved, but it can add efficiency, organization, and the foundation for success. Find out how one company benefited from implementing a quality initiative.

COMPUTER SUPPORT NETWORK: How to Develop, Maintain, and Support a Quality Management and Development Process How to Develop, Maintain, and Support a Quality Management and Development Process Source: Meridian Knowledge Solutions Document Type: White Paper Description: The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges. Choosing a tool to help support these practices not only can help to alleviate the burden placed on those
10/21/2008 4:16:00 PM

What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

COMPUTER SUPPORT NETWORK: What Are the Support and Maintenance Options? What Are the Support and Maintenance Options? P.J. Jakovljevic - April 4, 2007 Read Comments Enterprises can remain at the mercy of vendors high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever
4/4/2007

Using GoldSim and Dynamic Simulation to Support Integrated Water Resources Management
Integrated water resources management (IWRM) is a framework that supports collaboration and fosters proactive decision making for efficient management of scarce water resources. GoldSim is a software tool for conducting simulations of complex systems to support management and decision making in engineering, science, and business. This paper provides a brief overview of GoldSim, with special emphasis on IWRM applications.

COMPUTER SUPPORT NETWORK: Using GoldSim and Dynamic Simulation to Support Integrated Water Resources Management Using GoldSim and Dynamic Simulation to Support Integrated Water Resources Management Source: GoldSim Document Type: White Paper Description: Integrated water resources management (IWRM) is a framework that supports collaboration and fosters proactive decision making for efficient management of scarce water resources. GoldSim is a software tool for conducting simulations of complex systems to support management and
12/9/2010 7:44:00 PM

Incident Handling and Response Capability: An IT Security SafeguardPart 1: Are You Ready to Support an Incident Response Capability?
The Internet has few boundaries, thus each business is required to build and implement their own safeguards. Unfortunately, most IT department's requests for security technology and training are turned down, UNTIL a system security incident occurs. This could be a costly mistake.

COMPUTER SUPPORT NETWORK: after the Carnegie Mellon Computer Emergency Response Team (CERT) concept, details the process of incident detection, personnel notification, incident investigation and system restoration. If there is no Incident Response process in place, the executive management of a company faced with the scenario above would not be notified of a situation that could result in disabling the network infrastructure. Although most IT security departments grasp the concept of an Incident Response capability, few have the
5/7/2002

The Interoperability and Deployability of Integrated Logistics Systems to Support the Military
The new capabilities of web-based technologies and the burgeoning digitalization of the battlefield have positioned the military to adopt complete cross-service logistics solutions. This interoperability is key for integrated logistics system (ILS) projects—as is the need for ILS to include a deployable aspect. Learn more about the importance of ILS deployability to enable “foxhole to factory” supply chain capability.

COMPUTER SUPPORT NETWORK: The Interoperability and Deployability of Integrated Logistics Systems to Support the Military The Interoperability and Deployability of Integrated Logistics Systems to Support the Military Source: Miro Technologies Document Type: White Paper Description: The new capabilities of web-based technologies and the burgeoning digitalization of the battlefield have positioned the military to adopt complete cross-service logistics solutions. This interoperability is key for integrated logistics system (ILS)
2/11/2009 2:04:00 PM

No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice
Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice of what the market leader is trying to do with this middle-of-the-road support option.

COMPUTER SUPPORT NETWORK: No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice P.J. Jakovljevic - May 9, 2006 Read Comments Event Summary A recent series of articles has highlighted—at great length—the price for value conundrum which has long affected both enterprise applications vendors and users (see Is There a Panacea for Enterprise Software Pricing, Yet? ). On one hand, vendors would like to have well-oiled
5/9/2006

A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

COMPUTER SUPPORT NETWORK: A Modern Approach to Improving Customer Support A Modern Approach to Improving Customer Support Source: Aptean Document Type: White Paper Description: As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to
9/12/2007 9:04:00 AM


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