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Software Functionality Revealed in Detail
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 computer support services consulting


What’s Up with Computer Associates?
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing its numbers in the first calendar

computer support services consulting  Platinum) drastically. Market Impact Computer Associates announced on October 3rd that preliminary results for the second quarter ending September 30, 2000 should be between $1.67 billion and $1.70 billion. Analysts' expectations varied widely due to market uncertainty with respect to the enterprise software marketplace. This uncertainty comes as no surprise based on the beating taken by CA's competitors in this market. These included BMC Software (currently priced at $16 after a 52-week high of $86) and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » computer support services consulting

Outsourcing Security Part 3: Selecting a Managed Security Services Provider


As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider.

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Informatica Morphs into Enterprise Decision Support Vendor


Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the "e-Business infrastructure". In conjunction with their contract to build an enterprise data warehouse for the United States Postal Service and their MX2 metadata exchange initiative, Informatica is reinventing itself.

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An ERP Vendor Poised to Overtake the Services Market


Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso appears to have just the right solution.

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i2 e-Business Strategy Services Not For Everyone


Companies that know what they want in terms of Internet capabilities might benefit from eSOA, but others should give it a wide berth.

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Advent Consulting


Advent Consulting is an independent, open source strategy consulting firm that provides best-of-breed, integrated, open source solutions. Advent's goal is to deliver cost savings, stability, and the performance required for companies embracing open source technology. The professionals at Advent Consulting provide a range of services and support necessary for organizations to leverage open source software including consulting, research, migration, integration, customized development, and support. The company is based in Massachusetts (US), with support centers in the US and Asia-Pacific.

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Seidor Consulting


 For more than 30 years, we have been working with leading solution providers to ensure that all projects are completed on time, to the desired specifications, and that performance goals are met. We are a SAP Gold Channel Partner having nearly 1,250 SAP customers worldwide for SAP Business One, SAP Business All-in-One and SAP Business ByDesign.

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Services Resource Planning: How Integrated PSA, CRM, and Financials Can Transform Your Services Business


Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource planning (SRP) provides the basis of a system covering everything from initiation and planning to resource management, execution, and closing of projects and services.

Services- and project-based organizations make up a larger part of the business landscape today, as the economy has become more service- and project-driven in recent years. This project-driven service economy depends upon knowledge-worker productivity, and accurately predicting this productivity, including the time, skills, materials, and intellectual property that are required to produce favorable client outcomes, can help companies to succeed in a competitive landscape.

Whereas many companies still use standalone accounting, CRM, and PSA solutions that are not integrated, the new SRP applications in the cloud have emerged to remove those silos and manage the entire project lifecycle. Read this white paper to find out more about services resource planning and why professional services businesses need to consider this new type of software to help manage their project lifecycles.

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Crawford Software Consulting, Inc.


At Crawford Software Consulting our goal is to help companies maximize their investment in their manufacturing software. As a provider of manufacturing software services we offer cost effective solutions for implementation, consulting, programming, education and support. Our consultants have over 20 years of experience with leading software packages including SAP, PeopleSoft, GrowthPower, Point.Man and ASK. Whether your company is looking for assistance in selecting and implementing a new ERP system, improving your effective use of your current system, or having a completely customized solution developed we have the personal to assist you.

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Top 7 Reasons Services Organizations Need ERP


Services organizations require specialized software to help them overcome business challenges unique to this industry sector. An ERP for services solution enables better decision making and ultimately gives these organizations a competitive edge by harnessing their most valuable asset: knowledge. Find out the key business challenges these organizations need their software to address.

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Cutting IT and Application Support Costs


With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes fewer costly mistakes, and has a vastly reduced reliance on your Help Desk.

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