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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 consulting services field computer network management


Data Center Projects: Project Management
In data center design projects, flawed management frequently leads to delays, expense, and frustration. Effective project management requires well-defined

consulting services field computer network management  led by an experienced consulting firm, there will be other parties to the project ' the end user, various hardware or service providers, a general contractor ' who have a role in the management of project activity. The responsibilities and interrelationships among these various contributors must be coordinated and documented in order to avoid dropped handoffs and ambiguous responsibility. Such problems are not necessarily due to flaws in the activity of the parties involved, but rather to the lack of an

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » consulting services field computer network management

From Shoestring Budget to Millions: The Road Ahead for an Enterprise Management Software Vendor


Indisputably, Deltek remains an enterprise applications vendor of choice for project-based businesses. With its recent capital infusion and product deliveries, it has taken some critical steps towards creating even more value for its customers.

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An ERP Vendor Poised to Overtake the Services Market


Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso appears to have just the right solution.

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Cogep


Cogep is a consulting firm specialized in the management of strategic assets for both public and private organizations since 1989. We provide in-depth expertise and world-class computerized management tools, support companies in activities related to planning, organization and control of the maintenance of strategic assets, (production equipment, vehicles, real estate and technological equipment), inventories and purchases. Backed by experience in the field, along with implementations throughout North America, Cogep has earned the reputation as a company that is close to its customers and that offers top-quality products and services. Since it designs the software, Cogep is constantly adapting and improving its product based on the needs of customers and market demands. Customers benefit from our approach and have immediate access to improvements through their service contracts, at no extra cost. Whether it is through Cogep or our network of partners, our objective is to provide software users with comprehensive support, from decision-making, implementation, to ongoing optimization of the solution. Our team is comprised of engineers, technicians, computer analysts and managers. These professionals, men and women in the field, are attuned to your exact needs; they know your environment and limits. Skilled in making quick and informed decisions, you can trust in our team’s expertise to find the right solution to your needs. Our software is currently in use by a wide range of customers who use it in one or more of the following situations: Production equipment: mines and steel, pulp and paper plants, saw mills, agri-food sector, manufacturers, water and waste treatment plants, petrochemical plants, etc. Building sector: government and municipal buildings, private buildings, shopping centres, office buildings, hospitals, etc. Transportation: truck, bus, train or taxi fleets, municipal service vehicles, specialized heavy equipment, etc. Technological equipment: computing equipment, computerized amusement systems, production robots, specialized medical equipment, etc.

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Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience


Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.

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Asset Management


Enterprise asset management (EAM) and computerized maintenance management systems (CMMS) enable the planning, controlling, and monitoring of physical asset events and maintenance tasks as they pertain to plants, equipment, and facilities. EAM/CMMS systems span all phases of the asset life cycle across all services, including investment planning, specification, design, operations and maintenance, and disposal. EAM/CMMS systems help managers better allocate equipment and resources, and ensure that proper and timely maintenance is carried out.

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Mobile Device Management Comparison Guide


In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device usage. The goal is to optimize the functionality and security of a mobile communications network while minimizing costs. If your organization is looking for MDM software, look at this MDM product comparison guide for the key features of some of today’s leading MDM solutions.

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Case Study: More Efficient Hospital Management Systems with Content Management Tools


Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency.

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SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report


SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle Management (PLM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary.

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Performance Management Framework for Mobile Workforce Management and Field Service


Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization.

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IT Management and Development


The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks.

Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations.

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