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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 definition of it support


Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?
Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application

definition of it support  many vendors' prospects. The definition of EAI is amorphous at best, so TEC has sought to take the broadest definition, which is as follows: Enterprise Application Integration is any process, or series of processes, which enables business capabilities through the combination of data and business logic obtained from separate systems. Whether the data is internal, inter-divisional, customer or supplier facing is irrelevant. Vendors can give it whatever term they choose, or sub-divide it into separate

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Development and Portfolio Management RFI/RFP Template

Corporate Objectives Definition, Portfolio Definition, Product Investment, Product Investment Scoring, Portfolio Balancing, Product Investment Monitoring, Application Technology 

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Documents related to » definition of it support

A Definition of Data Warehousing


There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

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The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

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What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

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Comparing the Total Cost of Ownership of Business Intelligence Solutions


For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions.

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Columbus IT


Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low risk implementations of ERP, BI, and CRM systems and faster ROI. At Columbus, software development is not an afterthought – you get the benefit of an entire division that is completely focused on the development of high quality industry solutions. Underscoring our leadership in the industry, we have been recognized as ‘Global Partner of the Year' by Microsoft. Choose Columbus IT for our proven ability to get the job done right – and for our people who have the highest level of integrity, respect and trust.

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Top Ten Reasons to Automate Your IT Processes


Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation.

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AKG of America


AKG of America needed an open system based on industry standards, and one that was packaged, not custom developed. AKG also needed a system with enough flexibility to sustain growth. Find out why AKG chose Infor Visual.

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Industry Support in WCM


If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge

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ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

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