X
Browse RFP templates
Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the success of your software selection project.
Browse Now


Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 definition of it support


Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?
Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application

definition of it support  many vendors' prospects. The definition of EAI is amorphous at best, so TEC has sought to take the broadest definition, which is as follows: Enterprise Application Integration is any process, or series of processes, which enables business capabilities through the combination of data and business logic obtained from separate systems. Whether the data is internal, inter-divisional, customer or supplier facing is irrelevant. Vendors can give it whatever term they choose, or sub-divide it into separate

Read More


Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Development and Portfolio Management RFI/RFP Template

Corporate Objectives Definition, Portfolio Definition, Product Investment, Product Investment Scoring, Portfolio Balancing, Product Investment Monitoring, Application Technology 

Evaluate Now

Documents related to » definition of it support

A Definition of Data Warehousing


There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

definition of it support  Definition of Data Warehousing Biographical Information Bill Inmon Bill Inmon is universally recognized as the father of the data warehouse. He has over 26 years of database technology management experience and data warehouse design expertise, and has published 36 books and more than 350 articles in major computer journals. His books have been translated into nine languages. He is known globally for his seminars on developing data warehouses and has been a keynote speaker for every major computing Read More

The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

definition of it support  | Critical to Quality Definition | Critical to Quality Examples | Critical to Quality Metrics | Critical to Quality Requirements | Critical to Quality | Critical to Quality | Critical-to-Quality CTQ | Critical-to-Quality CTQ | Critical-to-Quality CTQ Metric | Critical-to-Quality CTQ Metrics | Critical-to-Quality CTQ Process | Critical-to-Quality CTQ Processes | Criticality Analysis | Data Integration | Data Mining | Data Quality | Deploy Corporate Performance Management System | Deploying Corporate Read More

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

definition of it support  they see. For a definition of the problem, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? and Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? It might be useful at this point to explain, at a very high level, what S&M fees entitle customers to. From the first high-level group of entitlements comes continuing product development, which provides new product features and functional enhancements, regulatory updates (that is, tax table Read More

Comparing the Total Cost of Ownership of Business Intelligence Solutions


For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are open source alternatives that require significant configuration and integration. In contrast, software-as-a-service (SaaS) solutions can reduce the cost of a BI deployment by providing automation and pre-integration. Compare total cost of ownership (TCO) for traditional, open source, and SaaS BI solutions.

definition of it support  java interface class.) The definition of Pentaho reporting DataSource , taken from the community Wiki, is: DataSources provide MetaData by returning TableModels that implement the org.pentaho.reporting. engine.classic.core.MetaTableModel . The Meta-Data is DataAttributes, which are a map of This technical complexity is further demonstrated by some recent developer community postings illustrating the complexity of installing and using these solutions: I'm a newbie. When I tried modifying the Read More

Microsoft Dynamics NAV with Drink-IT from NORRIQ Forms the IT Basis for Carlsberg’s Asian Expansion




definition of it support  NORRIQ case study, NORRIQ, Microsoft Dynamics NAV, Drink-IT, IT system, brewery, drink manufacturing, Carlsberg, emerging markets Read More

Columbus IT


Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low risk implementations of ERP, BI, and CRM systems and faster ROI. At Columbus, software development is not an afterthought – you get the benefit of an entire division that is completely focused on the development of high quality industry solutions. Underscoring our leadership in the industry, we have been recognized as ‘Global Partner of the Year' by Microsoft. Choose Columbus IT for our proven ability to get the job done right – and for our people who have the highest level of integrity, respect and trust.

definition of it support  IT Columbus IT is a global technology consulting and software development company dedicated to improving your operations. You can count on Columbus for low risk implementations of ERP, BI, and CRM systems and faster ROI. At Columbus, software development is not an afterthought – you get the benefit of an entire division that is completely focused on the development of high quality industry solutions. Underscoring our leadership in the industry, we have been recognized as ‘Global Partner of the Read More

Top Ten Reasons to Automate Your IT Processes


Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation.

definition of it support  Ten Reasons to Automate Your IT Processes Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation. Read More

AKG of America


AKG of America needed an open system based on industry standards, and one that was packaged, not custom developed. AKG also needed a system with enough flexibility to sustain growth. Find out why AKG chose Infor Visual.

definition of it support  of America AKG of America needed an open system based on industry standards, and one that was packaged, not custom developed. AKG also needed a system with enough flexibility to sustain growth. Find out why AKG chose Infor Visual. Read More

Industry Support in WCM


If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge

definition of it support  Support in WCM If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge base. We model WCM systems on a hierarchy of functionality within the following categories. Read More

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

definition of it support  itil implementation,service and support conditions,itil implementation plan,itil implementation roadmap,itil implementation project,itil implementation guide,itil implementation plan template,itil implementation strategy,itil implementation project plan,itil implementation steps,itil implementation templates,itil implementation checklist,benefits of itil implementation,itil implementation approach Read More

Types of Video Conferencing


The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol (VoIP) video conferencing is on the rise, and there are a range of platforms and devices businesses use to communicate, with a growing number of protocols that make each of these interoperable. Read this detailed guide on several types of VoIP video conferencing solutions.

definition of it support  of Video Conferencing The use of video conferencing solutions has quickly become the standard of businesses with the highest distinction. Popularity of voice over internet protocol (VoIP) video conferencing is on the rise, and there are a range of platforms and devices businesses use to communicate, with a growing number of protocols that make each of these interoperable. Read this detailed guide on several types of VoIP video conferencing solutions. Read More

Team With Business Management to Drive Out IT Cost


IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified and configured into an adaptable platform, system design and construction will be fraught with wasteful work and non-essential components.

definition of it support  With Business Management to Drive Out IT Cost Team With Business Management to Drive Out IT Cost J. Dowling - July 25, 2002 Introduction   Does it cost more to run an IT Department that uses two relational database management systems than only one? How about three? How about a company that uses twenty-one different shop floor control systems or a state government that has more than thirty purchasing systems? Let's throw out the infinitesimal percentage of companies who do benefit from having multiple Read More

University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education




definition of it support  of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education Read More

Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

definition of it support  on the Telephone: Antivirus Cold-calling Support Scams Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security. Read More