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Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

desk help pc support  range from basic help desk to comprehensive support, including running full enterprise R/3 system activities, for up to 55 percent less than the same support services from SAP. Additionally, Oracle's recent announcement that it will seriously undercut Red Hat 's maintenance and support prices for Linux shows how tempting a competitive weapon such as a discounted S&M program can be. Nonetheless, it is a sword that cuts both ways, and by preying on competitors' install bases, vendors hereby stand convicted Read More

Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » desk help pc support


Palm to Give Developers a Leg Up
Palm, Inc. announced a new initiative to help designers and developers increase the quantity and speed of bringing Palm-based products to market.

desk help pc support  run both on their desk and in their palm. User Recommendations While the announcement has immediate effect on Palm product developers, it is of longer-term interest to most handheld and palmtop users. The success of this initiative will, in part, help determine whether Palm can maintain its market share lead over Pocket PC/WinCE products. In general, Palm users are happy with the product(s). Historically, Palm's biggest weaknesses have been their monochrome displays and their lack of wireless support. Read More
frontpath Announces Mobile Internet Appliance
Continuing the onslaught of 'Internet appliances', S3 subsidiary frontpath announced its first product, called ProGear. Unlike most current appliances, this

desk help pc support  it's not aimed at desk-bound employees. However, companies in the targeted markets (healthcare, travel, education) with highly mobile (within the building) workforces needing Web access may find this device useful. Because of the concerns mentioned , we can not yet recommend this system as a panacea for the target markets. However, we believe there may be a decent future for this product set. Companies considering this system must be sure to ask enough questions, such as: How much will building up the Read More
Intranets: A World of Possibilities
An intranet precisely built can thoroughly simplify work processes and provide a repository of all internal, electronic data. It empowers employees and reduces

desk help pc support  and timelines Store Help desk scripts Post frequently asked customer service questions Maintain a problem-tracking system Publish financial reports and the updated budget Circulate online expense reports The potential of an intranet relies heavily on the bank's ability to identify work processes for an electronic format. A good developer will help the bank with this process, and suggest functions that may have gone unnoticed. The real boon for the bank is easily distributed, centralized information. An Read More
Smart Enterprise Single Sign-on (ESSO)
The increasing number of passwords actually decrease productivity and present a security risk when people get frustrated and write their passwords on a sticky

desk help pc support  to call the help desk for support. More valuable working time is wasted before one of the administrators will have time to look into the problem and then reset the password(s) so that the employee can access relevant data or information. Gartner assumes that a user will call the company help desk on average 3.8 times per year about password issues2. If there are several hundred employees, the amount of time and money spent on password resetting is staggering. Forgotten passwords are a burden for the user Read More
Streamlining Training Services with E-learning to Help More Australian Job Seekers Find Work
To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and

desk help pc support  Training Services with E-learning to Help More Australian Job Seekers Find Work To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job Services Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other Read More
The Complex Handling of Complexity in Decision Support Systems
Warren Weaver, an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a

desk help pc support   Read More
NPDI - Process Support: Implications for Supply Chain Teams
The key to success is an effective, collaborative NPDI process. New product development and introduction (NPDI) is the process of managing all activities and

desk help pc support   Read More
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

desk help pc support  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

desk help pc support  itil implementation,service and support conditions,itil implementation plan,itil implementation roadmap,itil implementation project,itil implementation guide,itil implementation plan template,itil implementation strategy,itil implementation project plan,itil implementation steps,itil implementation templates,itil implementation checklist,benefits of itil implementation,itil implementation approach Read More
Taking Multilingual Support to the Next Level
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational corporations use multilingual

desk help pc support  Multilingual Support to the Next Level Taking Multilingual Support to the Next Level Ketharaman Swaminathan - August 17, 2009 Traditionally, multilingual software applications and Web sites allowed users to select a language from a list containing multiple languages at the set-up and log-in stage. The language was then installed and displayed on all screens, menus, and help text. That sufficed when the application's use was confined to a single language at a time. With the increasing globalization Read More
Brio Technology Expands Support for WML and XML
Brio Technology (Nasdaq: BRYO) a provider of business intelligence solutions, announced it is adopting the Wireless Markup Language (WML) and strengthening its

desk help pc support  Technology Expands Support for WML and XML Event Summary HANOVER, Germany, Feb. 28 /PRNewswire/ -- Brio Technology (Nasdaq: BRYO) a leading provider of business intelligence solutions for the e-enterprise, announced it is adopting Wireless Markup Language (WML) and strengthening its use of Extensible Markup Language (XML) as the underlying language for its entire suite of products. Brio will initially incorporate these technologies in Brio.Report, the company's enterprise reporting solution, Read More
TEC Launches Center to Help Companies Evaluate and Select ERP Distribution Software
Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its ERP@Distribution Evaluation Center, to help companies compare the

desk help pc support  Launches Center to Help Companies Evaluate and Select ERP Distribution Software TEC Launches Center to Help Companies Evaluate and Select ERP-Distribution Software Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its ERP-Distribution Evaluation Center, to help companies compare the most qualified ERP-Distribution systems based on their own, unique business needs. May 16, 2007 Montreal, Quebec, May 16, 2007—In response to growing global demand from IT decision Read More
New Mobile Apps and Platform Support for Windows 8 from SAP
The co-located SAPPHIRE NOW and SAP TechEd event in Madrid was the place for SAP to annnounce its plans to deliver six new mobile applications for the recent

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How to Develop, Maintain, and Support a Quality Management and Development Process
The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges

desk help pc support  to Develop, Maintain, and Support a Quality Management and Development Process The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges. Choosing a tool to help support these practices not only can help to alleviate the burden placed on those involved, but it can add efficiency, organization, and the foundation for success. Find out how one company benefited from implementing a quality initiative. Read More
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