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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

g part 1  other means. F - G   Fail over Capability - The ability for a server, when it fails, to fail over to a machine that is running in parallel and provide seamless, non-stop processing for users. FAQs - Frequently Asked Questions . A list of questions that are repetitively asked of Customer Support Representatives. If a user views the FAQ list, they will find answers to the most commonly asked questions, saving the Support organization time and effort in handling repeat questions or problems. FFA - Field Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » g part 1


The 11th Vendor Shootout for ERP: Observations - Part 1
Over the last few years I have repeatedly seen ads for the Vendor ShootoutTM for ERP event appearing in TEC’s website banners and newsletters. In addition, I

g part 1  management system [TMS]   G-Log might be overkill unless you handle US$25 million in freight annually). The product also features strong  enterprise asset management (EAM)  functionality for both internal plant maintenance & external service maintenance. Logically, over the past several years since being acquired by Oracle, JD Edwards has benefited from many Oracle’s tools being embedded and certified. For example, Oracle BI Publisher , which is part of Oracle Fusion Middleware (OFM) , comes bundled Read More
Job Scheduling Maze in Distributed IT Landscapes - Part 1
We certainly learn new things every day, and sometimes out of pure serendipity. Namely, when I was recently asked by one of my industry contacts (working for a

g part 1  Scheduling Maze in Distributed IT Landscapes - Part 1 We certainly learn new things every day, and sometimes out of pure serendipity. Namely, when I was recently asked by one of my industry contacts (working for a PR agency) whether I would like to have a briefing with and about his client, whose name included the word batch as a part, I agreed, thinking it was a process enterprise resource planning (ERP) vendor or maybe a manufacturing execution system (MES) vendor. To my chagrin, as soon as the Read More
PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 1
In this day and age of news flying fast over the Internet and tweets reaching every nook and cranny of the world, it still took physical attendance at an

g part 1  Secret in Indirect Spend Management? - Part 1 In this day and age of news flying fast over the Internet and tweets reaching every nook and cranny of the world, it still took physical attendance at an overseas event for me to learn about a lesser-known successful software vendor. Namely,  during my attendance of UNIT4 ’s user event in the UK in early 2010 , I encountered PROACTIS as UNIT4’s exhibiting partner for spend management and e-procurement solutions. PROACTIS Group , a wholly owned Read More
Grape Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 1
Every June over past several years, after the high season for traveling to major vendor events subsides, and before everyone takes their summer vacations, a

g part 1  and certification fees. FinancialForce’s g eneral ledger (G/L)  and  accounts payable (A/P)  features rounded out the functionality Wi-Fi Alliance needed to make a substantial upgrade to its processes. The firm also really liked the data dimension capabilities that allow it to track expenditures for tax and  fund accounting . In November 2009, the membership group was able to get an early start on its 2010 drive and generate membership invoices directly from the opportunities used to identify Read More
RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Three: Continued Market Impact
RedPrairie's solution for the first time enables both private & third party logistic providers (3PLs) to meet the needs of multiple vertical industries within a

g part 1  Brave New Value Proposition Paradigm Part Three: Continued Market Impact The WMS Market On November 8, RedPrairie Corporation ( www.redprairie.com , formerly McHugh Software International ), a provider of comprehensive supply chain execution (SCE) solutions including transportation, labor productivity and warehouse management, as well as supply chain visibility and collaboration solutions, released a new version of its warehouse management system (WMS), DLx Warehouse , containing the specific processing Read More
Top 10 Reasons For Having A Project Kickoff - Part I
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don't

g part 1  10 Reasons For Having A Project Kickoff - Part I Top 10 Reasons For Having A Project Kickoff - Part I Featured Author - Joseph J. Strub - December 31, 2003 Introduction You are about to embark on an important project. Perhaps the project is implementing an ERP package, getting critical applications ready for the busy season, or setting up a warehouse and inventory for radio frequency operations. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Read More
The Wizardry of Business Process Management - Part 1
The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In

g part 1  Wizardry of Business Process Management - Part 1 The business process management (BPM ) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In fact, almost all leading BPM vendors have been buzzing about their unprecedented growth and profitability, especially amidst the ongoing economic drought. It is truly difficult to argue against the need for companies from all walks of life to improve their business processes. Doing better, Read More
What Makes a Good White Paper Good… (Part 4)
Here's the final point in a series of four aimed at identifying a

g part 1  Makes a Good White Paper Good… (Part 4) Here's the final point in a series of four aimed at identifying a good IT white paper (and providing helpful hints, should you need to write one). The previous points addressed the importance of the white paper's introduction, of writing to a specific audience, and of proposing a viable solution. The final point, appropriately enough, considers key features of an effective conclusion. 4. All’s Well that Ends Well… The first paragraph of the white paper Read More
Compiere ERP Becomes Part of Consona
In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere.

g part 1  source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere . Compiere started back in 1999. One of its founders explained to me that the company's business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was Compiere's partners. So Compiere focused on providing second-level support to their network of local partners. These areas are where I'm most Read More
Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

g part 1  Business Application Preferences, Part 1: Best-of-breed or Suite? Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software category? By region? By company size? How have these preferences changed over time? What are the implications for users and vendors of business applications? Get the answers to these and other questions in this Strategic Perspective from Saugatuck Technology. Read More
J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued
While significant new product deliveries have happened under the company’s own steam, J.D. Edwards has not departed from its traditional policy of congenial

g part 1  Fulfillment functions, laying the groundwork to develop the complete five-function SRM suite. This is Part Two of a four-part note on J.D. Edwards. This part continues the discussion of recent announcements during and after the J.D. Edwards FOCUS meeting. Part Three will discuss the Market Impact and Part Four will outline the Challenges J.D. Edwards faces and make User Recommendations. Partnerships & Alliances While the above significant new product deliveries have happened under its own steam, the Read More
Summarizing PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1
Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC, NASDAQ: PMTC) is an over USD 1 billion large software company that develops

g part 1  PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1 Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC , NASDAQ: PMTC) is an over USD 1 billion large software company that develops, markets, and supports product development software solutions and related services. The company’s solutions help its client companies design products, manage product information, and improve their product development processes. PTC’s software solutions and services Read More
Deltek's Second Bite at the IPO Cherry (Part IV)
Part III of this blog series analyzed the relatively recently launched Deltek Vision 5 [evaluate this product] and Deltek Costpoint 6 [evaluate this product

g part 1  The debate will thus go on whether Deltek's conservative marketing approach was the right one over the past three years or so. This would be the result of a product-centric marketing strategy that is more concerned with project-oriented feature/functionality, without an apparent enlightenment to evolve the original project-centric messaging that was described in Part I of this blog series . Every vendor must reinvent itself into something new/interesting every few years at a minimum. Deltek's continual Read More
Global Trade Hits Home at MegaResistCap-Part III: Be Careful What You Ask For
In the first two parts of this series (part I, part II), Jim, director of IT at MegaResistCap, learned that the company’s recently rolled out enterprise

g part 1  month, the project team got up to speed very quickly. The teams had, for the most part, been part of the ERP project. The team agreed on the approach it would be using to select the software (whether it was new software or expanded functionality in their ERP system). It would follow the methodology that worked well in the past. In parallel, the team would also develop the corporate governance policies, procedures, and training required for compliance with various global trade regulations. The team Read More

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