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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 help desk support certification


The Challenges of SAP Relationship and User Recommendations
The potential of enterprise incentive management systems, as being closely related to human capital management, should not be ignored. This software category

help desk support certification  be responsible for delivering help desk support and maintenance services. In addition, Callidus Software announced that its TrueComp and TrueInformation software products achieved Powered by SAP NetWeaver status, meaning their applications can run seamlessly on the SAP NetWeaver platform, resulting in more potential sales opportunities. As SAP NetWeaver provides the best way to integrate a medley of systems running either SAP or non-SAP software, Callidus is hoping that this certification and agreement

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

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TEC Industry Watch: Enterprise Software News for the Week of June 25, 2012


SOFTWARE SELECTIONSBritish cosmetics company Badgequo selects Epicor ERPIndustry tags: Manufacturing, distribution "Aggressively growing cosmetics manufacturer/distributor Badgequo is in need of corporate software to offer single-truth data, eliminate manual data re-entry, and provide full visibility into its extended supply chain. This organization is a real-life example of a small company with

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Microsoft Business Network (MBN)--Coming of Age? Part Four: More Challenges and User Recommendations


The objectives of end-to-end supply chain visibility are better plans, better service, increased inventory turns, and higher profit margins, where MBN might answer only some of these requirements at this stage. In any case, MBN is a great, initial idea that can lay the foundations for a future product of a more grandiose, collaborative undertaking.

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Audit Considerations for Enterprise Software Implementations Part 1: Project Planning and Management


Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is being refocused on the audit function. However, by waiting until systems are live and in production before applying an audit regimen, you may miss an excellent opportunity to establish effective controls at the outset, when the enterprise software is being implemented. Read on to learn where and how, as an executive sponsor, project manager, or team member, you can instill audit procedures that can continue throughout the life of the software.

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Industry Support in WCM


If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge

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Decision Support Systems -- Overview and Case Studies


Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems. This primer provides an overview with real case studies.

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Savvion Inc. BusinessManager 7.5 for Business Process Management Certification Report


Savvion Inc.'s business process management solution, BusinessManager 7.5, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, and in-depth analyst commentary from TEC Analyst Kurt (Yu) Chen.

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Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

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Infor SyteLine 9 ERP Certification Report


Infor SyteLine 9 by Infor is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing, engineer-to-order manufacturing, mixed-mode manufacturing, and small to medium business (SMB) manufacturing in the ERP Evaluation Center, as well as for financial packages in the Accounting and Financial Management Evaluation Center. Infor SyteLine is a highly competitive, immensely scalable, and flexible ERP software solution for many types of manufacturing companies. Download the certification report now for in-depth analysis and analyst commentary on Infor SyteLine 9.

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IQMS EnterpriseIQ ERP Certification Report


IQMS' EnterpriseIQ solution is now TEC certified as an ERP solution for discrete manufacturing, process manufacturing, mixed-mode manufacturing, and manufacturing (SMB). EnterpriseIQ includes ERP, CRM, accounting and finance, BI, and MES, and can be used right out of the box, requiring no or minimal customizations or modifications. EnterpriseIQ v7.8 includes new functionality and features in the areas of warehouse management, EDI, quality management, document control, manufacturing process monitoring, and portals for B2C, B2B, and employee self-service. Download the certification report now for in-depth analysis and analyst commentary on EnterpriseIQ.

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