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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 help desk support certification


The Challenges of SAP Relationship and User Recommendations
The potential of enterprise incentive management systems, as being closely related to human capital management, should not be ignored. This software category

help desk support certification  be responsible for delivering help desk support and maintenance services. In addition, Callidus Software announced that its TrueComp and TrueInformation software products achieved Powered by SAP NetWeaver status, meaning their applications can run seamlessly on the SAP NetWeaver platform, resulting in more potential sales opportunities. As SAP NetWeaver provides the best way to integrate a medley of systems running either SAP or non-SAP software, Callidus is hoping that this certification and agreement wi

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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TEC Industry Watch: Enterprise Software News for the Week of June 25, 2012


SOFTWARE SELECTIONSBritish cosmetics company Badgequo selects Epicor ERPIndustry tags: Manufacturing, distribution "Aggressively growing cosmetics manufacturer/distributor Badgequo is in need of corporate software to offer single-truth data, eliminate manual data re-entry, and provide full visibility into its extended supply chain. This organization is a real-life example of a small company with

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MAPICS Back On Track, But Not Without Restructuring Pains


On August 23, MAPICS, Inc., one of the leading mid-market ERP vendors, announced that it is taking steps to reduce costs through a restructuring plan. Earlier, on July 27, MAPICS reported results for the third quarter of its fiscal 2000.

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Audit Considerations for Enterprise Software Implementations Part 1: Project Planning and Management


Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is being refocused on the audit function. However, by waiting until systems are live and in production before applying an audit regimen, you may miss an excellent opportunity to establish effective controls at the outset, when the enterprise software is being implemented. Read on to learn where and how, as an executive sponsor, project manager, or team member, you can instill audit procedures that can continue throughout the life of the software.

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Outsourcing 101 - A Primer Part Two: Outsourcing Categories


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.

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Logility Voyager Solutions Receives TEC Certification


ATLANTA (BUSINESS WIRE) -- Logility Inc., a leading supplier of collaborative solutions to optimize the supply chain, today announced Technology Evaluation Center (TEC) has certified Logility Voyager Solutions following an extensive, independent analysis of the supply chain management suite. Read the full story at MarketWatch.com.

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Support and Maintenance: No Longer the Software Industry's "Best Kept Secret"?


Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements affect their bottom lines, vendors need to reassess their pricing and value proposition strategies.

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Aptean Pivotal CRM Certification Report


Pivotal CRM covers a wide range of real-life business challenges across all three areas of CRM—sales force automation, marketing management, and service management—and is easily configurable to customers’ specific industry, compliance, and local requirements. Pivotal CRM by Aptean is now TEC certified in the customer relationship management (CRM) software solution space—download the certification report now for in-depth product analysis and a comprehensive functionality comparison with the average CRM solution.

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PRONTO-Xi v.670 for Mixed-mode Enterprise Resource Planning Certification Report


Pronto Software's enterprise resource planning (ERP) software, PRONTO-Xi v.670, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC's research services for assistance with their software selection projects. Download this 39-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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QlikView 11 for BI Product Certification Report


QlikTech´s QlikView 11 has been TEC Certified for online evaluation of business intelligence (BI) solutions in the Business Intelligence and Data Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

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