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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 help desk support web layout


Intranets: A World of Possibilities
An intranet precisely built can thoroughly simplify work processes and provide a repository of all internal, electronic data. It empowers employees and reduces

help desk support web layout  plans and timelines Store Help desk scripts Post frequently asked customer service questions Maintain a problem-tracking system Publish financial reports and the updated budget Circulate online expense reports The potential of an intranet relies heavily on the bank's ability to identify work processes for an electronic format. A good developer will help the bank with this process, and suggest functions that may have gone unnoticed. The real boon for the bank is easily distributed, centralized

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


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Business Intelligence: Driving Better Business Performance for Companies with Changing Needs


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Dell Unveils Internet-Enabled Customer Support Strategy


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Securing XML Web Services: SSL, XML Firewalling, and Beyond


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Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales


Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service, and increase sales. Download this white paper to learn more.

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Securing your Apache Web Server with a thawte Digital Certificate


thawte Technologies is a Certification Authority (CA) which issues SSL Web Server Certificates to organizations and individuals worldwide. thawte verifies that the company ordering the certificate is a registered organization and that the person in the company who ordered the certificate is authorized to do so. thawte also checks that the company in question owns the relevant domain. thawte digital certificates interoperate smoothly with Apache and the latest software from Microsoft and Netscape, so you can rest assured that you purchase of a thawte digital certificate will give your customers confidence in your system and integrity—they will feel secure about transacting on-line. Information is a critical asset to your business. To ensure the integrity and safety of your information, it is important to identify with whom you are dealing and the data you are receiving is trustworthy.

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Web Application Security: The Truth about White Box Testing versus Black Box Testing


Information security managers, quality assurance staff, and developers are faced with the enormous responsibility of keeping Web applications secure from the ever-growing menace of hackers and internal threats alike. So how can they protect sensitive data without exhausting internal resources, overspending the budget, or being forced to use costly manual penetration testing using external consulting firms?

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SAP Releases Value Maps for Easier SAP Enterprise Support Navigation


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Driving Your Web Site to Success


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