Featured Documents related to » helpdesk outsourcing

Outsourcing Evaluation Center
Define your software requirements for Outsourcing, see how vendors measure up, and choose the best solution.

Outsourcing RFP Templates
RFP templates for Outsourcing help you establish your selection criteria faster, at lower risks and costs.

Outsourcing IT Infrastructure Software Evaluation Reports
The software evaluation report for Outsourcing IT Infrastructure provides extensive information about software capabilities or provided services. Covering everything in the Outsourcing IT Infrastructure comprehensive model, the report is invaluable toward RFI and business requirements research.

Documents related to » helpdesk outsourcing

Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

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1/16/2004

Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

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8/17/2009

Who Benefits from Outsourcing?
Who Benefits from Outsourcing? Read Free White Papers or Case Studies In Relation To the Benefits of Outsourcing. While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

HELPDESK OUTSOURCING:
8/28/2009 9:42:00 AM

Outsourcing—The Pros and Cons » The TEC Blog

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25-06-2008

Nearshoring: Looking Closer to Home
Nearshoring, Looking Closer to Home. Download Free IT Study Guides about Nearshoring, Looking Closer to Home. Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong customer focus or regulations-driven reporting element, could benefit from nearshoring. Nearshoring involves outsourcing work to companies with the economic benefits of an offshore location, but a closer cultural, linguistic, and geographic fit with the user organisation.

HELPDESK OUTSOURCING:
2/3/2006 2:31:00 PM

Dedicated Offshore Outsourcing

HELPDESK OUTSOURCING: IXION provides the following dedicated offshore outsourcing services.Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources.IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore client services manager. IXION provides VoIP phone service, support tools, and issue tracking systems to facilitate communication.IT infrastructure/offshore operations: IXION will design and manage the creation of a wholly owned offshore operation for your organization. All aspects of setting up the offshore operation and creating the subsidiary are delivered within a fixed budget and timeframe. IXION will transition the operation over to you after a designated training period. This is a build-operate-transfer (B-O-T) model.IXION has a dedicated and experienced senior management team. The company's development resources, offshore infrastructure, and customer base helps support its professional onshore and offshore services.

Thinking of Outsourcing Your Entire Recruitment Process? Here s What You Need to Know
As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is one option, but is your organization ready to hand over its entire recruitment process to an RPO provider? TEC analyst Sherry Fox looks at some factors to consider when working with an RPO and what your company can do to reap the benefits of recruitment outsourcing.

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3/28/2012 1:36:00 PM

Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers » The TEC Blog

HELPDESK OUTSOURCING: Application Software, outsourcing, outsourcing buyer, outsourcing provider, provider selection, software, TEC, Technology Evaluation Centers, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-06-2009

How To Monitor Your Savings In Outsourcing
This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects.

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12/26/2011 5:25:00 AM

Accelerating Return on Investment through B2B Outsourcing
With an uncertain future, if you want to continue growing you must step away from “business as usual” and focus on keeping operations lean and efficient. Top-level executives have directed managers to restructure and cut costs. For chief information officers (CIOs), restructuring often means consolidating IT resources to eliminate redundancy. But today, managers must look past the numbers and evaluate long-term benefits.

HELPDESK OUTSOURCING:
3/12/2009 4:04:00 PM

Outsourcing Best Practices
10 Best Practices for your next product engineering outsourcing, and how to carry it to a successful conclusion.Free white papers. It has become very common for start-ups to begin their entire product development by leveraging companies offshore. Once a long-haul possibility for large corporations with deep pockets, offshore outsourcing is now accepted as a natural phenomenon of business strategy for even the smallest of companies. Learn 10 best practices that can help you manage your next product engineering outsourcing (PEO) project.

HELPDESK OUTSOURCING:
3/6/2010 2:08:00 AM