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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ibm outsourcing india


Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

ibm outsourcing india  pioneered by EDS, CSC, IBM and others. Typically, an I.T. infrastructure outsourcer is responsible for some or all of the following hardware and software components: Data communications Telecommunications Internal network Internet connections Firewalls VPNs Mainframe computers Servers Desktop PCs Laptops Handheld devices Printers Phones Operating systems and desktop software E-mail A company will typically look to outsource its I.T. infrastructure in order to obtain a more predictable cost structure,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » ibm outsourcing india

Syntel, Inc.


Syntel (NASDAQ: SYNT) is an IT and business process outsourcing (BPO) company. Its portfolio of services includes complex software application development and maintenance services, platform migration solutions, BPO, e-business development and integration, wireless solutions, data warehousing, and customer relationship management (CRM) implementation. Vertical industry focus areas include financial services and banking, health care, and insurance. Syntel is partnered with such companies as Business Objects, Citrix, Cognos, IBM, Microsoft, MicroStategy, Oracle, Sun Microsystems, and TIBCO, among others. Headquartered in Troy, Michigan (US), Syntel was incorporated in 1980. Syntel has over 6,500 employees and 28 offices around the globe, with 10 development centers, including 4 in the US (Troy, Michigan; Phoenix, Arizona; Memphis, Tennessee; and Nashville, Tennessee) and 6 in India (2 in Mumbai; 2 in Pune; and 2 in Chennai).

ibm outsourcing india  Business Objects, Citrix, Cognos, IBM, Microsoft, MicroStategy, Oracle, Sun Microsystems, and TIBCO, among others. Headquartered in Troy, Michigan (US), Syntel was incorporated in 1980. Syntel has over 6,500 employees and 28 offices around the globe, with 10 development centers, including 4 in the US (Troy, Michigan; Phoenix, Arizona; Memphis, Tennessee; and Nashville, Tennessee) and 6 in India (2 in Mumbai; 2 in Pune; and 2 in Chennai). Read More

SuiteWorld 2014: NetSuite’s Cloud Ebullience Goes On


“NetSuite is the real deal in the enterprise applications space”—the main message of the recent SuiteWorld 2014 conference—was proven by CEO Zach Nelson during his keynote speech citing recent growth figures in the enterprise cloud software space. The company experienced over 50% growth last year, compared to a modest 5% for Microsoft Dynamics and a measly 1% for Sage, while SAP was even negative 1% if one considers just ERP software license growth.

ibm outsourcing india  over-engineered Oracle ATG or IBM WebSphere Commerce ), OrderMotion for distributed order management (DOM), and Retail Everywhere for cloud point of sale (POS) capabilities, while assortment planning comes via JustEnough and other partners. There are currently thousands of e-commerce NetSuite customers, and that number will easily get much bigger via the recent Venda acquisition .   Nelson believes that SuiteCommerce is the future of combined ERP and CRM—the system must recognize the customer Read More

Parametric Technology Corporation's Bold Vision Drives Growth and Innovation


Cooperative markets and clever strategies controlling internal developments and guiding marketing may help Parametric Technology Corporation (PTC) reach revenues of $1 billion (USD) by 2008. However, more impressive is this may make PTC an innovator in product lifecycle management.

ibm outsourcing india  through a partnership with IBM, arguably the industry leader for on-demand applications. It is powered by WindChill technology, and offers ProjectLink and PDMLink as initial components with plans for expansion of component offerings. Strategic acquisitions . PTC views strategic acquisitions as complementing organic growth and the vendor will build its acquisition currency through its improved financial performance. However, this argument only holds true if the acquired products are integrated and Read More

Vendor Feels the Heat in Hot Product Lifecycle Management Market


The product lifecycle management (PLM) market is expected to experience double digit growth through 2008, driven by market dynamics like outsourcing and global product development. However, not all PLM software vendors are riding this wave of PLM market growth and profitability.

ibm outsourcing india  its ability-to-execute ( Dassault Systemes/IBM , UGS, and PTC are viewed as the leaders in the ability-to-execute category). This positioning is in line with MatrixOne's perceived PLM capabilities. It is, moreover, a strong vote of confidence in MatrixOne's ability to enhance the product suite to meet future requirements. In this regard, the company continues to invest in its products at a clip comparable to its competitors. However, financial performance and product capabilities are not always a Read More

Sarbanes-Oxley and Its Impact on IT Outsourcing


The rules have changed for IT outsourcing companies and their clients. The US Sarbanes-Oxley Act (SOX) casts a giant shadow over every person and organization that comes in contact with a company’s financial records and reports. We’ll look at ways in which outsourcing companies can take proactive measures to meet both the spirit and letter of compliance guidelines through audits and adherence to industry best practices.

ibm outsourcing india  Oxley and Its Impact on IT Outsourcing The rules have changed for IT outsourcing companies and their clients. The US Sarbanes-Oxley Act (SOX) casts a giant shadow over every person and organization that comes in contact with a company’s financial records and reports. We’ll look at ways in which outsourcing companies can take proactive measures to meet both the spirit and letter of compliance guidelines through audits and adherence to industry best practices. Read More

IBM Server Line Redrawn


IBM has continued its renaming binge, moving from PCs to servers.

ibm outsourcing india  Server Line Redrawn IBM Server Line Redrawn R. Krause - October 20, 2000 Event Summary [Source: IBM press release] Oct. 3, 2000 - IBM announced its new server product line, the IBM eServer. IBM's existing server and mainframe product lines (previously known as S/390, RS/6000, AS/400, and Netfinity) will now carry the eServer name and logo, starting with the first shipments, expected sometime this quarter. In addition to the renaming, IBM has announced new features, including: Capacity upgrade on demand Read More

IBM Updates the Netfinity Line


IBM finally seems to have gotten the message of “smaller is better” when it comes to rackmount servers with the introduction of three new models to its Netfinity line of Intel-based servers

ibm outsourcing india  Updates the Netfinity Line IBM Updates the Netfinity Line R. Krause - May 5, 2000 Event Summary Taking aim at the growing Internet infrastructure business, IBM introduced three new models - 4500R, 6000R and 5100 - to its Netfinity line of Intel-based servers. These new R servers complement their current rackmount offerings, the Netfinity 4500R and 8500R. IBM officials said the 4500R is aimed at ISPs (Internet service providers) and ASPs (application service providers), while the 6000R is intended for Read More

University of Canberra Achieves a Step Change With Offshore Outsourcing


This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A broad coverage and decentralized approach to administrative support, coupled with lowering student demand and increasing budget deficit contributed to UC’s diminishing performance and margins. In order to rebuild its competitiveness, increase profitability and refocus on their core functions, UC decided to outsource its key functions to Wipro while still retaining some in-house, high-level technical or managerial role. Find out more now.

ibm outsourcing india  of Canberra Achieves a Step Change With Offshore Outsourcing This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A broad coverage and decentralized approach to administrative support, coupled with lowering student demand and increasing budget deficit contributed to UC’s diminishing performance and margins. In order to rebuild its competitiveness, increase profitability and refocus on Read More

The Benefits of Call Center Outsourcing


An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where?

ibm outsourcing india  Benefits of Call Center Outsourcing An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More

Winning Outsourcing Strategies


Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and reduce the risk of outsourcing.

ibm outsourcing india  Outsourcing Strategies Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and reduce the risk of outsourcing. Read More

Cincinnati Zoo Improves Customer Experience, Operations with IBM Business Analytics


By using IBM Cognos business intelligence, Cincinnati Zoo and Botanical Garden has completely revolutionized its business operations, increased revenues, and improved customer service and loyalty. With IBM Cognos Mobile, its key decision makers can now receive and interact with insights on the business from anywhere in the zoo.

ibm outsourcing india  Customer Experience, Operations with IBM Business Analytics By using IBM Cognos business intelligence, Cincinnati Zoo and Botanical Garden has completely revolutionized its business operations, increased revenues, and improved customer service and loyalty. With IBM Cognos Mobile, its key decision makers can now receive and interact with insights on the business from anywhere in the zoo. Read More

Thinking of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know


As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is one option, but is your organization ready to hand over its entire recruitment process to an RPO provider? TEC analyst Sherry Fox looks at some factors to consider when working with an RPO and what your company can do to reap the benefits of recruitment outsourcing.

ibm outsourcing india  of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know In the past, hearing the word outsourcing would conjure up images of some customer service representative sitting in a call center on the other side of the world, with a limited knowledge of my company and/or product (and perhaps of the English language) attempting to help me solve my problem. After a few minutes of friendly banter, I would hang up the phone and be no further ahead in my quest than when I first made my Read More

IBM PC Line Redrawn


IBM has decided to combine its entire desktop PC line under one name. The NetVista brand, until last week the name for IBM’s thin clients and appliance desktops, will now cover the whole range, including newly-released models for home and business.

ibm outsourcing india  PC Line Redrawn IBM PC Line Redrawn R. Krause - September 27, 2000 Event Summary 9/14/2000 [Source: IBM] IBM has added new models to its NetVista PC family, completing the desktop PC model transition begun earlier this year. The activity continues IBM's Edge of Network initiative, with devices designed from the ground up for fast, high-bandwidth Internet access, easy set-up and simplified use. Additions include: New Netvista desktop systems New data recovery/data transfer software IBM Direct Build Read More

IBM Emptoris v10, Smarter Commerce, and Strategic Sourcing


Emptoris has been part of IBM for about 20 months, and we’re coming up on the close of its first full fiscal year under the IBM label. Since the acquisition, IBM has been integrating Emptoris into its three-year-old Smarter Commerce conception (Emptoris was known to have had some 750 employees at the time of acquisition, but IBM will not disclose the number of employees now associated with it).

ibm outsourcing india  has been part of IBM for about 20 months, and we’re coming up on the close of its first full fiscal year under the IBM label. Since the acquisition, IBM has been integrating Emptoris into its three-year-old Smarter Commerce conception (Emptoris was known to have had some 750 employees at the time of acquisition, but IBM will not disclose the number of employees now associated with it). This has included passing the reins from former CEO Patrick Quirk to longtime IBM Software Group veteran Roque Martin, Read More