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Documents related to » inbound call center outsourcing services home


Accelerated Outsourcing
Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce costs and gain benefits sooner. Here are key issues you should consider when fast-tracking the process of scoping and negotiating a sourcing transaction. Collaboration and interaction are key to shortening the process while still achieving your end goal. Find out more.

INBOUND CALL CENTER OUTSOURCING SERVICES HOME:
9/17/2008 2:52:00 PM

The Top 10 Myths of A/P Outsourcing
Taking hold of the advantages best-in-class companies gain through efficient automated accounts payable (A/P) means letting go of common misconceptions about outsourcing. Find out why.

INBOUND CALL CENTER OUTSOURCING SERVICES HOME: accounts payable, outsourcing, AP outsourcing.
8/6/2010 4:09:00 PM

The Benefits of Call Center Outsourcing
An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where?

INBOUND CALL CENTER OUTSOURCING SERVICES HOME: The Benefits of Call Center Outsourcing The Benefits of Call Center Outsourcing Source: 24-7 INtouch Document Type: White Paper Description: An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall
8/6/2007 2:59:00 PM

Outsourcing Web-based Product Development
Development and enhancement budgets for an enterprise’s information architecture are under tremendous pressure to deliver cost-effective results. Indeed, enterprises are finding it more and more difficult to keep pace with new technology trends and complexities, and a growing diversity in the skills needed. So how can an enterprise ensure internal and competitive gains? Outsourcing? Maybe. But where’s your safety net?

INBOUND CALL CENTER OUTSOURCING SERVICES HOME:
8/5/2008 3:13:00 PM

Managed Print Services Come of Age
The managed print services (MPS) market continues to evolve as vendors expand their service offerings beyond the office print environment. Today the business agenda is broader, and MPS must provide a route to business transformation as well as cost efficiency. Businesses thus must place their transformational goals on the agenda at the start of an MPS engagement. See what major MPS providers have to offer to your business.

INBOUND CALL CENTER OUTSOURCING SERVICES HOME: Hardware, Office Equipment, Multifunction Peripherals, Printers, Plotters, IT Management, IT Budgeting, Outsourcing, MSP.
1/25/2011 12:06:00 PM

Can the Nearshore equation be the smart alternative to Offshore Outsourcing?
European nearshore locations are viewed as a complementary and alternative sourcing option to onshore and offshore locations. It offers a language and culture fit, and in some cases enjoys certain international trade agreements with the client's residing countries. Malta is an ideal nearshore location because it offers significant reduced development and implementation risks and lower hidden costs.

INBOUND CALL CENTER OUTSOURCING SERVICES HOME:
4/19/2006 11:29:00 AM

Software Solutions and Services for SAP
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INBOUND CALL CENTER OUTSOURCING SERVICES HOME:
5/12/2010 4:28:00 PM

Employee Fraud within Financial Services
Financial service institutions spend thousands of dollars every year on securing their networks from external breaches, but often fail to think about possible internal threats. Employee fraud has become a growing problem in the financial sector—one that many institutions are not fully prepared to handle. Implementing automated detection technologies, however, can be their first line of defense to eradicating this problem.

INBOUND CALL CENTER OUTSOURCING SERVICES HOME:
10/8/2007 5:08:00 PM

Software Selection Services for Small Businesses
TEC’s impartial, proven, and automated process for software evaluation and selection guides small businesses through a full range of resources for IT-related research.

INBOUND CALL CENTER OUTSOURCING SERVICES HOME:
10/26/2009 3:30:00 PM

Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case
As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars.

INBOUND CALL CENTER OUTSOURCING SERVICES HOME: Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case Source: 24-7 INtouch Document Type: White Paper Description: As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political
8/6/2007 3:00:00 PM

FAXCOM in Financial Services: Optimizing Business Workflow
Fax servers are essential for the financial services industry. Their reliability and security help transmit financial information quickly and safely. Financial institutions, however, also have workflow and document needs due to lots of back-office paperwork. Luckily, there are fax servers on the market that help financial institutions optimize workflow and business processes—organizing and reducing paperwork backlog.

INBOUND CALL CENTER OUTSOURCING SERVICES HOME:
9/26/2007 11:17:00 AM


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