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Documents related to » it consultant service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

IT CONSULTANT SERVICE: productized services , integrated it service provider , productized service offering , b2b productization services , productization strategy and architecture , service product management , service business . Introduction Professional services clients seek solutions to problems, and the very nature of intangible services makes them difficult to comprehend - they cannot be touched, tasted, or seen. Consequently, clients often seek various forms of assurance that their problems can in fact be solved by the
5/16/2005 12:00:00 AM

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

IT CONSULTANT SERVICE: but for some reason, it just doesn’t “feel” right. Shouldn’t we all be cost-cutting our way out of this downturn? That’s probably what many of your peers will do. But you won’t – because you want to win. So, gather up your courage and exert the intestinal fortitude required to fight others’ perception that you are “over spending” on service. Increase all things “customer” Here’s your chance to really stand out from the crowd. As the economy tightens up, hold fast to your
8/3/2009 3:20:00 PM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

IT CONSULTANT SERVICE: created a situation where it is economically unviable to manufacture consumer goods in many geographies. Emerging economies, less concerned with the longer term impact of pollutants than the immediate gratification of full stomachs and vodka glasses, are reaping the benefits of social conscience and sustainability policies. More legislation and control is not the answer—this has always proved to be a double-edged sword. Automotive, textile, and other industries that imposed embargoes, penalties, and
11/2/2004

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

IT CONSULTANT SERVICE: my first name, and it is very expensive. My expectations for this restaurant are very high. If they fail to meet my high expectations, I am not a happy customer. My expectations for these two establishments are very different, but in both cases, I measure my satisfaction against my expectations. What do your customers expect from you? How do you know? That’s simple, too: you ask them. If their expectations are different from yours, there’s a problem. It is very important that you have a mutual
11/26/2010 8:44:00 AM

Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

IT CONSULTANT SERVICE: at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Software—and many more. For your own customized comparison reports, select a category below: ERP for Service Companies Professional
10/5/2010 9:01:00 AM

Vertical Solutions Inc.—All About Field Service: Part Two » The TEC Blog
manufacturer maintenance revenues when it experienced a more than 300-percent increase in top-line revenue during its first few years of deployment. Many of our partner’s clients would be thrilled to achieve such results. Second, we keep our eye on ways to increase our customers’ revenues through technology. Would it be helpful to have a fully integrated VoIP solution coupled with our collaboration tool for field techs to communicate with dispatchers or customers based on location, drive time,

IT CONSULTANT SERVICE: All About Field Service, CRM, customer relationship management, ERP, field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, wfm, workforce management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
22-08-2013

Service Parts Planning for Maintenance Management » The TEC Blog
or later; and 2. it will eventually become obsolete. It is common knowledge that when your equipment becomes obsolete, you need to replace it and when they break, they need to be repaired. Furthermore, one would expect companies to always have spare parts available for repairs, but it is not always the case. Let’s take a look at why this may happen. Why is it so hard to have the right part at the right time? First of all, it doesn’t make sense to store parts in your inventory mainly because of the

IT CONSULTANT SERVICE: Baxter, Clockwork Solutions, eam, Inventory, Logility, maintenance, mca solutions, Oracle, planning, SAP, service parts planning, servigistics, spare parts, Syncron, Valogix, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-07-2010

Cloud Enablement Service
Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was specifically designed to help guide organizations through a successful replacement of an on-premise archiving solution to a cloud-based solution.

IT CONSULTANT SERVICE: Source: Globanet Document Type: White Paper Description: Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was specifically designed to help guide organizations through a successful replacement of an on-premise archiving solution to a cloud-based solution. Cloud Enablement Service style= border-width:0px; />   comments powered by Disqus Related Topics:   Software Migration,   Cloud Computing Related
8/8/2013 1:32:00 PM

e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

IT CONSULTANT SERVICE: time evaluation and selection. It should be noted that WebTESS and the models it uses are only representative of our more sophisticated desktop tool, TESS, and the models it supports. We will review the critical differentiating criteria of a number of selected DBSPs chosen as a representative sample of the most common types of DBSPs a newcomer to the space may face. However, to help us understand the selection process, we need to get a handle on the DBSP space, and the companies that inhabit it. As a caut
8/10/2000

The Hidden Traps of HRMS Software as a Service
Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been written about the benefits of SaaS, only now are the short and long term ramifications of SaaS being discussed. As long as the purchaser is fully informed, then a decision can be made that best meets the needs of the enterprise.

IT CONSULTANT SERVICE: Source: PDS Document Type: White Paper Description: Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been written about the benefits of SaaS, only now are the short and long term ramifications of SaaS being discussed. As long as the purchaser is fully informed, then a decision can be made that best meets the needs of the enterprise. The Hidden Traps of HRMS Software as a Service style= border-width:0px; />  
3/30/2006 5:26:00 PM

Infor Partners with CAD Service to Enhance EAM Proposition » The TEC Blog
and Multiechelon Irregular Enterprise IT Project Failures ITBusinessEdge Enterprise Applications blog Laurie McCabe s Blog Logistics ViewPoints blog Manufacturing Operations blog Microsoft s Dynamics CRM Team blog Microsoft s Supply Chain blog Modern Materials Handling blog Next Gen Enterprise On-Demand Sales Performance Management blog Optimal SAP blog OracleApps Epicenter Pegasystems blog PGreenblog ProcessGenie Architect and Analyst Blog ProcessGenie Line Of Business Blog Retail s BIG Blog Service Matt

IT CONSULTANT SERVICE: CAD Service, eam, enterprise asset management, industry watch, infor, Infor eam, OpenCAD, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-08-2013


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