X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 it helpdesk consultant


Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

it helpdesk consultant  have some computer knowledge, it probably won't be enough for the person to catch on to what's going on. Falling For The Act    Once the hacker has an unsuspecting employee on the phone, it's time for the act to begin. The hacker will usually pose as an employee. If it's a big company with a lot of offices, they might pose as support personnel from another office. If it's a smaller company, they may pretend to be a new helpdesk employee, a consultant, or a representative from the phone company. What

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » it helpdesk consultant

What’s Up with xTuple-and Open Source ERP?


You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find out how as TEC principal analyst P.J. Jakovljevic looks at xTuple’s current ERP offerings and commercial editions, and speaks with xTuple CEO Ned Lilly on the vendor’s social capabilities, product development focus, market and competitive landscape, and future outlook.

it helpdesk consultant  who wants to run it in the cloud (no limit on the user count). A commercial (for a fee) cloud edition will give unrestricted access to the data (backups, application programming interfaces [APIs], etc.) and helpdesk support—and the ability to run a mix of Mobile Web and Desktop clients. The general idea is that each major version number in the 4.x series will see at least one new module ported to the Mobile Web client. For example, 4.1 will almost certainly be sales order management; 4.2 will likely be Read More

Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

it helpdesk consultant  change management strategy. tie it all together Develop a growth strategy that encompasses all your current process automation needs as well as projected future needs. Make sure to select a vendor that is flexible in offering holistic solutions for communications, compensation, benefits and performance management.   About the Author Bonnie Clark is a Business Development Associate with CTI, the developer of cfactor software solutions. About cfactor and CTI cfactor workplace automation software is Read More

A Lexicon for Customer Relationship Management Success


Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best mentality.

it helpdesk consultant  picture of the value it provides outside of the feature/function attributes of the technology. Senior management (user organizations) view CRM in terms of infrastructure deployment instead of in operational and strategic terms. Because the user community fails to approach CRM as an operational strategy, its perceived value is limited to technology efficiency. User organizations must move beyond technology and process productivity to properly assess the system's potential. Only then, can the vendor and Read More

Why IT Does Matter in BPO


IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor.

it helpdesk consultant  IT Does Matter in BPO IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor. Read More

Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments


If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of the impact of an IT project. In the long run, IT project KPIs may be the best indicators for IT managers to use in evaluating the results of their IT investments.

it helpdesk consultant  ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments Measuring the Impact of IT Investments Ray Tucker, CFO of the $1.3 B adhesives manufacture H.B. Fuller, finds, We can't really understand all of the benefits that will come from electronically enabling our business. We know that as we standardize on technologies we will grow our business. The benefits will probably come from places we don't expect to see them . Tucker states that the problem with financial analysis of Read More

Getting Past Third Base with Your Consultant


You have a consultant booked. The booking is for the installation of and training on a new system, or perhaps an upgrade or augmentation of an existing system. There are several techniques that will enable you to reap maximum return on this investment, and they start long before you first clap eyes on your consultant. Here’s a scenario: you’re reasonably happy with the out-of-the-box

it helpdesk consultant  manager for your account, it is invaluable to talk about the output you want to see. After all, some data are not relatable in a database because the database just isn’t designed that way. Imagine the frustration of spending a week with your consultant only to discover that what you want was never possible in the first place. A great way to ensure you don’t leave out any details is to mock up the reports you want to see. This exercise will help you hone your requirements. Send these mock-ups to your Read More

DYNAMICS IT S.A.


Dynamics IT  is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft Dynamics AX in Latin America

it helpdesk consultant  IT S.A. Dynamics IT  is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft Dynamics AX in Latin America Read More

IT Services E-Procurement


E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

it helpdesk consultant  on optimization of the IT service supply chain. What are these solutions and how do they work? The first step towards answering that question is to consider the concerns of the service supply chain stakeholders. These concerns shaped the current solutions. On the buy-side the stakeholders include the service supply manager, the IT manager, and the organization's legal, finance and human resource functions. The IT manager is concerned primarily with access to quality service and the speed of the service Read More

It Pays to Understand the Total Cost of Ownership (TCO) for Mobile Computers


One of the first and seemingly simple questions that companies ask when making IT investments is “how much does it cost?” Many often find themselves wondering why—even after a successful implementation—their costs keep going up. When evaluating a mobile workforce automation project, companies should take the time to conduct a thorough total cost of ownership (TCO) analysis to detect hidden costs—and avoid nasty surprises.

it helpdesk consultant  companies ask when making IT investments is “how much does it cost?” Many often find themselves wondering why—even after a successful implementation—their costs keep going up. When evaluating a mobile workforce automation project, companies should take the time to conduct a thorough total cost of ownership (TCO) analysis to detect hidden costs—and avoid nasty surprises. Read More

Drink-IT Is TEC Certified for Mixed-Mode Enterprise Resource Planning


TEC is pleased to announce that Drink-IT by the NORRIQ Group is now TEC certified in the mixed-mode enterprise resource planning (ERP) software space. Drink-IT is one of the only global ERP solutions designed specifically for the beverage industry and supports the unique needs of beverage producers and manufacturers with additional extensive functionality on top of the Microsoft Dynamics NAV platform.

it helpdesk consultant  for analysis and reporting. It is built on the latest release of standard Microsoft technology, with Microsoft Dynamics NAV as the core component, making Drink-IT a standard and scalable solution that can support businesses as they grow. Drink-IT has held the status of “certified for Microsoft Dynamics NAV” (CfMD) for the last 6 years.    NORRIQ’s added functionality supports global beverage producers and distributors in a number of areas beyond the Dynamics NAV solution: Figure 1 : Drink-IT Read More

E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance


Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body.

it helpdesk consultant  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More

Simatic IT Interspec


Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate specification management allows a whole organization to speak a single language for specifications. Simatic IT Interspec is the single point of reference for product specifications. Through its flexible and configurable structure and glossary, specifications are standardized throughout the company, and anyone around the world will be able to read the same specification in his own mother tongue. Simatic IT Interspec supports life-cycle control, versioning, workflow and access control of the product data, which enhances the internal and external product information management. When specifications are structured in Simatic IT Interspec, harmonization of the product range, supply chain flexibility, global buying, extended R&D, and collaboration are within reach of the company. Simatic IT Interspec has enquiry tools and a reporting tool for any kind of claims report, nutritional calculation, ingredient label generator, BOM explosion or specification comparison.  

it helpdesk consultant  IT Interspec Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate specification management allows a whole organization to speak a single language for specifications. Simatic IT Interspec is the single point of reference for product specifications. Through its flexible and configurable structure and glossary, specifications are standardized throughout the company, and anyone around the world will be Read More

IT Services E-Procurement


E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

it helpdesk consultant  on optimization of the IT service supply chain. What are these solutions and how do they work? The first step towards answering that question is to consider the concerns of the service supply chain stakeholders. These concerns shaped the current solutions. On the buy-side the stakeholders include the service supply manager, the IT manager, and the organization's legal, finance and human resource functions. The IT manager is concerned primarily with access to quality service and the speed of the service Read More

The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level


Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring failure.

it helpdesk consultant  Path to World-class IT Governance: Maturing Your IT Organization to the Next Level Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring Read More