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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it outsourced services


Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it outsourced services  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. 

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Documents related to » it outsourced services

Service Excellence and Managed Print Services


Many organizations are turning to managed print services (MPS) and benefitting from greater expertise, lower costs, and reduced IT burden. However, some MPS engagements are falling short in delivering the expected service quality. This white paper shows how by ensuring governance is an essential part of any MPS contract, both parties can better set appropriate expectations and increase their chances of creating an effective and successful MPS relationship.

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Cognitive IT Solutions


Founded in 2002, Cognitive IT Solutions opened its doors in Manila, Philippines to provide outsourced Application Development Services to clients abroad.

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Internationalization Services: Should You Go It Alone when Going Global?


If your firm is anticipating a steady stream of localization (“l10n”) projects in the near future, you’ve inevitably confronted the question of how to streamline and reduce the cost of such efforts. For technology firms with significant software components, the answer is often internationalization. Learn how to decide whether to farm out internationalization tasks to expert service providers or to keep the job in-house.

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Payroll Services Checklist


Before you talk to a payroll services provider, you need to ask yourself several important questions about the current situation of your organization, and to consider its budget, expected growth, and more. Here’s a checklist of some of those questions so you can make the most of your consultation with potential services providers. Get organized and know your requirements before you commit to buying a payroll solution.

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Four Reasons Why QuickBooks Is Failing Your Services Business


This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization.

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IPC Global Services


IPC Global is a Systems Integrator (SI) and Elite QlikView Solution Provider of Enterprise Intelligence Solutions (EI). We specialize in Solution Sales and ROI, Solution Architecture, Project Management, Custom Development, Publishing, Training, Governance and Support. We help your organization uncover its Enterprise Intelligence through, Visual Analytics, Business Discovery, Business Intelligence, Comparative Analysis, Benchmarking Performance Management, Mobile BI, Collaboration, and Self Service. IPC Global connects all your systems within your Enterpise Intelligence and allows you to view and share all the data both (in-house and outside data) within the same or other many functional areas through QlikView, Data Marts, Data Warehousing, ETL, Meta Data Management, .NET/Java Automations, Enterprise Framework, Cloud Computing, Implementation Methodology We cover the following industry segments: Consumer Products, Retail & Distribution, Healthcare & Life Sciences, Manufacturing, Banking & Financial Services, Infrastructure Services, Public Sector & Education.

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Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms


Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or integrate their knowledge base.

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Corning Data Services Inc


Corning Data Services® (CDS) delivers total software and hardware solutions with a fundamentally superior implementation philosophy. Our proven approach empowers our customers to leverage their new technology sooner and more effectively, giving them more control over their system and driving down the cost of implementation. In order to deliver the right solution, CDS matches our top-notch methodology with top-tier technology. As certified resellers of Oracle, DSI and IBM - and as one of the largest independent JD Edwards resellers in the US CDS provides The Total Solution. In a world where software and hardware are ever changing, Corning Data Services helps our customers realize the full potential of their technology investments. Since 1980, CDS has remained constant in delivering excellence because we partner with the industry’s very best. And after thirty years of delivering the right solutions, our Experience Matters.

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The Convergence of ERP and Field Services-One Vendor’s Leadership


Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

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E-mail and Fax Services


It’s still a must-have to manage faxes and e-mail across your trading partners. You need a simple way to automate these transactions into a single system, speed up cash cycle times, reduce errors—and save time. Learn about the value-added network (VAN) from Inovis, and discover how it can help you convert inbound e-mail and fax transactions and convert outbound transactions to fax, with transaction visibility.

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