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Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

it outsourcing disadvantages  of maturity chose their IT outsourcing partners on how much of a given specification – for example, bandwidth, disk storage, or number of users – they would receive for a given price. In general, outsourcing decisions were made by analyzing classic build-versus-buy scenarios, with the lowest-cost solution often the winner. In hindsight, it's safe to state that many outsourcing decisions were based on corporate politics rather than on what was best for the company at the time. IT managers and staff Read More
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » it outsourcing disadvantages


Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times -- A Panel Discussion Analyzed Part Three: Applications Hosting
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation applications service providers

it outsourcing disadvantages  Reduced need for internal IT support. Enterprise package maintenance performed automatically by external experts. Outsourcing Disadvantages: Outsourcing is still nascent, with customers being early adopters. Potential security risk, since customers' confidential and mission-critical data reside at the ASP's location. Becomes more costly over a long run, especially with declining traditional software license fees. Offers little or no support for software modifications or customizations and integration to Read More
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

it outsourcing disadvantages  it, who has had it and for how long, what was done, etc. Improved internal and external customer satisfaction is the result of allowing customers real-time access to information about what is being done to each one of their cases. In addition, companies can improve their products and/or services by collecting and analyzing feedback from their customers, users, sales, etc. This dovetails into improved transparency and collaboration, whereby team members can share access and work in the same space across Read More
Where Is ERP Headed (Or Better, Where Should It Be Headed)? Part 4: ASP’s and New Pricing Models
This final note discusses how Application Service Providers (ASPs) have arisen on the Internet in response to such ERP woes as support expenses, misbehaving

it outsourcing disadvantages  Reduced need for internal IT support. ERP package maintenance performed automatically by external experts. Outsourcing Disadvantages: Outsourcing is still in its infancy, first customers being early adopters. Potential security risk since customers' confidential and mission-critical data reside at the ASP's location. Becomes more costly over a long run. Offers little or no support for software modifications/customizations. Decreased control over infrastructure and deployment. Limited to Direct Access Read More
E-learning Benefits and ROI Comparison of E-learning versus Traditional Training
You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to

it outsourcing disadvantages  cheaper over 2-3 years), it is also better. People learn better with e-learning. They remember what they learn more accurately and longer (retention) and they are better able to use what they learn to improve their performance (transfer). Across many different studies and reports from the military, education and industry show 15-25% increases in learning achievement. Example of ROI Calculations Assuming a traditional classroom training plan that includes 500 trainees who each experience a week of Read More
Building Your Business Case for Best-practice IT Services Delivery
Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the

it outsourcing disadvantages  Business Case for Best-practice IT Services Delivery Whether it’s for an in-house delivery model or an on-demand model, a business case needs to justify the total value of a solution. This ensures that the selected delivery model will help reduce operational costs and drive continuous value from IT investments. Learn how to properly prepare a business case that includes a total cost of ownership (TCO) analysis to assess both cost impacts and line-of-business impacts. Read More
Outsourcing, IT Infrastructure Software Evaluation Report
The IT Infrastructure Outsourcing Software Evaluation Report focuses on the selection of companies who provide outsource services in the areas of information

it outsourcing disadvantages  Software Evaluation Report The IT Infrastructure Outsourcing Software Evaluation Report focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or Read More
Business Process Outsourcing
Tata Consultancy Services offers a consulting-led, integrated portfolio of IT and IT-enabled services, including: @ custom application development

it outsourcing disadvantages  application development and management IT infrastructure services enterprise solutions for supply chain management (SCM), master data management (MDM), customer relationship management (CRM), and more business consulting business process outsourcing (BPO) business intelligence (BI) performance management engineering industrial services Read More
Outsourcing Center
Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

it outsourcing disadvantages  Center Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies. Read More
Outsourcing as a Revenue Enabler
The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the

it outsourcing disadvantages  cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help organizations do business better. Read More
Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

it outsourcing disadvantages  IT and Application Support Costs With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company Read More
IT Project Risk Assessment
Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems

it outsourcing disadvantages  Project Risk Assessment IT Project Risk Assessment J. Dowling - August 22, 2002 Introduction   Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success. We automate problems This department slogan was posted on my office door (the inside) for several months while I and other managers in the department struggled to break out of a string of Read More
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

it outsourcing disadvantages  a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major dairy industry purchasing asso Read More
E-discovery Compliance and The New Requirements of IT: The IT Manager’s Guide to 100% Compliance
Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their

it outsourcing disadvantages  Requirements of IT: The IT Manager’s Guide to 100% Compliance Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body. Read More
Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet

it outsourcing disadvantages  Not Conflict: From IT Security vs. IT Operations, It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet potentially contradictory—goals, in a sense they were destined to be at odds with one another. What does it take to bridge the gap between these two teams to achieve compliance? Can standardized processes and software tools help (or hinder) this effort? Find out here. Read More

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