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Documents related to » it support challenges with remote users


Mobile BI: Features, Challenges, and Opportunities
What does your organization need to consider when adopting a mobile business intelligence (BI) or business analytics strategy? What are the enablers, challenges, and opportunities of a mobile BI strategy implementation? In this report, we explore considerations for deploying a mobile BI solution, how to leverage this type of platform to best advantage, and why a mobile BI/analytics solution can be a valuable asset for your company.

IT SUPPORT CHALLENGES WITH REMOTE USERS: BI: Features, Challenges, and Opportunities Mobile BI: Features, Challenges, and Opportunities Source: Technology Evaluation Centers Document Type: TEC Report Description: What does your organization need to consider when adopting a mobile business intelligence (BI) or business analytics strategy? What are the enablers, challenges, and opportunities of a mobile BI strategy implementation? In this report, we explore considerations for deploying a mobile BI solution, how to leverage this type of platform
3/16/2012 11:05:00 AM

Meeting Strategic Challenges through Effective Software Testing
Analysis of the tasks and time in information technology (IT) projects invariably reveals the presence of a familiar recurring burden: testing—often still performed manually and inefficiently, yet accounting for a substantial proportion of the budget. Can some simple and effective focused measures have a dramatic and positive impact on the success of key projects? That depends on your approach.

IT SUPPORT CHALLENGES WITH REMOTE USERS: Aligning Plant and Corporate IT Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/22/2007 9:56:00 AM

A Solution to Data Capture and Data Processing Challenges
Organizations are relying more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the right information to the right people at the right time—but is your data capture process as efficient as it could be? Learn about the issues surrounding data capture and data processing, and about a solution designed to help you address specific processing problems.

IT SUPPORT CHALLENGES WITH REMOTE USERS: process as efficient as it could be? Learn about the issues surrounding data capture and data processing, and about a solution designed to help you address specific processing problems. A Solution to Data Capture and Data Processing Challenges style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Relationship Management (CRM),   Business Intelligence and Data Management,   Data Mining,   Enterprise Resource Planning (ERP),   Data Entry Source: CRM-ERP Learn more
7/22/2008 3:35:00 PM

Small Call Centers: Challenges and Opportunities
Call centers are mission critical to companies of all sizes. The quality of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have the same needs to drive customer satisfaction, grow revenues, control costs, and capture valuable market intelligence. Learn about an integrated call center solution designed for the needs of smaller companies.

IT SUPPORT CHALLENGES WITH REMOTE USERS: Call Centers: Challenges and Opportunities Small Call Centers: Challenges and Opportunities Source: TDI Inc. Document Type: White Paper Description: Call centers are mission critical to companies of all sizes. The quality of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have the same needs to drive customer satisfaction, grow revenues, control costs, and capture valuable market intelligence. Learn about an integrated call center
11/26/2008 12:42:00 PM

BuyDesign Configurator by TDCI Is a Choice for Infor ERP XA Users » The TEC Blog
and Multiechelon Irregular Enterprise IT Project Failures ITBusinessEdge Enterprise Applications blog Laurie McCabe s Blog Logistics ViewPoints blog Manufacturing Operations blog Microsoft s Dynamics CRM Team blog Microsoft s Supply Chain blog Modern Materials Handling blog Next Gen Enterprise On-Demand Sales Performance Management blog Optimal SAP blog OracleApps Epicenter Pegasystems blog PGreenblog ProcessGenie Architect and Analyst Blog ProcessGenie Line Of Business Blog Retail s BIG Blog Service

IT SUPPORT CHALLENGES WITH REMOTE USERS: Assemble to Order, buydesign, configurator, configure to order, cpq, Engineer To Order, ERP ETO, industry watch, manufacture to order, Manufacturing, product configuration software, TDCI, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-01-2013

Emptoris: Powered Up to Empower Global 2000 Users
TEC principal analyst P.J. Jakovljevic reviews the functional and strategic details that make Emptoris solutions for spend analysis, supplier lifecycle management, and services procurement successful. Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

IT SUPPORT CHALLENGES WITH REMOTE USERS: millions of dollars annually. It is estimated that enterprises spend US$535 billion annually on network-related costs worldwide, with the average Fortune 500 company spending over $116 million per year. Leading analysts report that businesses have reduced telecommunications costs by up to 35 percent annually by implementing TEM solutions. Fannie Mae now uses Rivermine for wireless expense management (including the wireless store) and help desk support. Mobile devices include BlackBerry smartphones, cell
1/10/2012 2:26:00 PM

UNIT4 to UK Public Sector ERP Users: Look at Us! » The TEC Blog
currently installed ERP systems it is replacing, and this dissatisfaction with current ERP installs is backed up by its own research (see  here  and  here ). In addition, government ERP buyers’ unhappiness coincides with a big push to rationalize the sizeable Oracle and SAP ERP estates and to look toward implementing more cost-effective but equally functional cloud-based solutions, such as UNIT4’s Agresso ERP (see  more details here ). The company had been steadily replacing and beating the large

IT SUPPORT CHALLENGES WITH REMOTE USERS: Accounting, Agresso, agresso business world, BLINC, business agility, cedar, Cloud Computing, ERP, industry watch, SaaS, unit4, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-02-2013

Remote Infrastructure Management
Remote infrastructure management (RIM) refers to remotely managing information technology (IT) infrastructure such as workstations (desktops, laptops, notebooks, etc.), servers, network devices, storage devices, IT security devices, etc. from a global delivery center. Download this white paper to learn about the benefits of outsourcing infrastructure management services.

IT SUPPORT CHALLENGES WITH REMOTE USERS: network devices, storage devices, IT security devices, etc. from a global delivery center. Download this white paper to learn about the benefits of outsourcing infrastructure management services. Remote Infrastructure Management style= border-width:0px; />   comments powered by Disqus Related Topics:   Data Center Equipment,   Networking,   Operating System,   Performance Measurement,   Security,   Server,   Web Server Management,   Systems Integration,   Network Management,   Desktop or
12/6/2011 9:25:00 AM

AS/400 Users’ “Phantom Limb” Pains » The TEC Blog
the issue, however because it isn’t presented as web or windows, or doesn’t support a more modern workflow, it is seen as legacy. Organisations often operate on older applications with minimal overheads and little pain but this often means that the people responsible for the system don’t like to change it. Change introduces risk and as we all get older we become more risk averse. The net result is that tension builds up within an organisation so that instead of working with the IT folk on an

IT SUPPORT CHALLENGES WITH REMOTE USERS: application, AS/400, enterprise resource planning, ERP, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-10-2009

Health eConnex: Processing In-house with Complete Remote Control
What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a day with 99.5 percent accuracy. Learn how the solution helped make manual data entry a thing of the past.

IT SUPPORT CHALLENGES WITH REMOTE USERS: Health eConnex: Processing In-house with Complete Remote Control Health eConnex: Processing In-house with Complete Remote Control Source: AnyDoc Software, Inc. Document Type: Case Study Description: What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a
11/22/2007 3:28:00 PM

Targeted Trojans Fool Your Most Experienced Users
Discover how in Targeted Trojans: The Silent Danger of a Clever Malware.

IT SUPPORT CHALLENGES WITH REMOTE USERS: your business means keeping it safe from malware. But targeted Trojans are extraordinarily difficult to detect and defend against. Disguised as trusted e-mails, targeted Trojans can fool your most experienced users—and cause your business real harm. But with some knowledge and the right tools, it is possible to protect yourself. Discover how in Targeted Trojans: The Silent Danger of a Clever Malware . You ll learn the methods cyber-criminals use to create targeted Trojans, why targeted Trojans so often
9/23/2010 4:00:00 PM


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