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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it support companies ny


Employee Web Use and Misuse: Companies, Their Employees, and the Internet
The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business?

it support companies ny  for malware and check it against your company policies. The MessageLabs Web Security service gives companies the ability to monitor and enforce their internet usage policies; whether they are very restrictive or very liberal, whether they favor monitoring or blocking. MessageLabs service brings site monitoring and URL filtering together with industry leading anti-virus and anti-spyware protection. As the world wide web becomes an increasingly more important business tool, companies need the best possible

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » it support companies ny

Making the Team Work


Early in the campaign, the important thing is to get all your team members on the same page, share available knowledge, and plan ways to gather other required information. The first few meetings should be formal, with a printed agenda, including clear goals and time constraints. This process, of course, is called "discovery."

it support companies ny  phase of your campaign, it's better to ask questions than to present. Try to bring along a business, domain, or product expert. Agree ahead of time what areas of questioning you and your support resources will pursue and, if you can, prepare some crucial questions. The best pre-sales consultants and support people I know have made questioning a fine art. They impress the prospect just by asking questions—insightful, probing, open-ended questions based on their knowledge of the industry, the prospect, Read More

Will Adonix Provide A Warmer Home To CIMPRO?


After several years of being neglected within many foster homes, CIMPRO might have finally found its welcoming host in Adonix, until recently an anonymous French ERP provider, which, in turn, should be able to make use of CIMPRO’s process manufacturing expertise.

it support companies ny  internal resources, Adonix touts it can implement an ERP program in as little as two to three months. Possibly emulating the familiar mass customization terminology of recently quite successful coffee franchises (e.g., Starbucks ), Adonix now offers three distinct implementation flavors that vary in services based on the resources available and the desired timeframe. These three models include: Adonix eXpresso is for small-to-midsize clients with up to 25 concurrent users that require standard Read More

Resistance is Futile: Computer Associates Assimilates yet another Major Software Firm


Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology buyout of 1999, which was the previous record holder.

it support companies ny  support the product in-house, it may be a safe investment. However, customers should keep in mind that potential major upgrades to other software in their environment (i.e., the operating system on which the tool runs) may cause Sterling's software to malfunction, and if the product has been stabilized, there may be no fix available. Customers evaluating Sterling products based on future enhancements should be extremely cautious. They should press Computer Associates to provide firm release schedules and Read More

TOA Technologies Raises Significant New Funds to Expand FSM Space


TOA Technologies has recently raised $66 million [USD] from Technology Crossover Ventures (TCV) to continue to expand and execute on its vision for better field service management (FSM) globally. This announcement is important, as this is the largest single funding round in FSM software to date. FSM is a growing software market, and this news shows that it is quickly increasing in value and

it support companies ny  in 28 countries, and it continues to put TOA people in sales and support wherever its prospective and current customers are. This funding will help TOA continue this strategy of “global but local” (glocal) growth. Historically, TOA has intentionally become an expert in certain industries, to then apply that expertise to new verticals. It should thus be able to broaden its focus to targeting a wider range of verticals that are largely untapped. Since launching ETAdirect Professional in the fall of Read More

Alfanar IT


alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found in 1995 with more than 150 consultants.alfanar IT is a Saudi local system integrator company who believes in handing over a turnkey solutions to its clients operating in Saudi Arabia with full understanding of the Saudi IT market needs. alfanar IT consist of three full integrated business unites that created to fulfill all local and foreigner big organizations that is functional according to Saudi standers out of which Network Solutions, Enterprise Resource Planning (ERP) and E-Business. alfanar IT is a Cisco silver partner, Microsoft golden partner for business solution (Microsoft Dynamics AX and NAV), OpenText and ULTIMUS partner.

it support companies ny  IT alfanar IT is a subsidiary of alfanar Group one of the large Saudi firms with big portfolio of products, the group was established in 1976. alfanar IT was found in 1995 with more than 150 consultants.alfanar IT is a Saudi local system integrator company who believes in handing over a turnkey solutions to its clients operating in Saudi Arabia with full understanding of the Saudi IT market needs. alfanar IT consist of three full integrated business unites that created to fulfill all local and Read More

Simatic IT Interspec


Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate specification management allows a whole organization to speak a single language for specifications. Simatic IT Interspec is the single point of reference for product specifications. Through its flexible and configurable structure and glossary, specifications are standardized throughout the company, and anyone around the world will be able to read the same specification in his own mother tongue. Simatic IT Interspec supports life-cycle control, versioning, workflow and access control of the product data, which enhances the internal and external product information management. When specifications are structured in Simatic IT Interspec, harmonization of the product range, supply chain flexibility, global buying, extended R&D, and collaboration are within reach of the company. Simatic IT Interspec has enquiry tools and a reporting tool for any kind of claims report, nutritional calculation, ingredient label generator, BOM explosion or specification comparison.  

it support companies ny  IT Interspec Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate specification management allows a whole organization to speak a single language for specifications. Simatic IT Interspec is the single point of reference for product specifications. Through its flexible and configurable structure and glossary, specifications are standardized throughout the company, and anyone around the world will be Read More

Overcome the Four IT Inhibitors to BI Success in Midsize Companies


Midsize companies may move so fast that they jeopardize the creation of reliable business performance metrics. Without a trusted set of business information and sound analytic processes, a midsize company cannot make informed business decisions, or take the actions required for successful business outcomes. Learn how your midsize company can overcome the four inhibitors to reliable business intelligence (BI).

it support companies ny  the Four IT Inhibitors to BI Success in Midsize Companies Midsize companies may move so fast that they jeopardize the creation of reliable business performance metrics. Without a trusted set of business information and sound analytic processes, a midsize company cannot make informed business decisions, or take the actions required for successful business outcomes. Learn how your midsize company can overcome the four inhibitors to reliable business intelligence (BI). Read More

Achieving Operational Efficiency-Business Solutions for Midsize Companies


Midsize companies today more than ever face the challenge of improving operational efficiency to meet objectives. This paper examines integrated, proven business solutions with deep, industry-specific functionalities that adapt to the unique needs of midsize companies in an affordable, predictable way. Read how these solutions enhance business agility, improve operational efficiency, and strengthen customer relationships.

it support companies ny  integrated, proven business solutions with deep, industry-specific functionalities that adapt to the unique needs of midsize companies in an affordable, predictable way. Read how these solutions enhance business agility, improve operational efficiency, and strengthen customer relationships. Read More
Oco, Inc

Bye-bye to the Old BI: Business Intelligence for Midsized Companies


Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance.

it support companies ny  on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance. Read More

BCS-IT


BCS-IT is no longer in business. Please put it and asset offline. Thanks,

it support companies ny  IT Read More

Using ERP to Deliver Ecommerce for Engineer to Order Companies


Engineer-to-order (ETO) companies can use enterprise software to implement eCommerce strategies in order to improve customer service, reduce waste, and increase profits. This white paper outlines the ways that enterprise resource planning (ERP) software can facilitate ETO eCommerce by opening portals to suppliers, project collaborators, and customers. Realize the benefits of eCommerce in the ETO setting with ERP software.

it support companies ny  reduce waste, and increase profits. This white paper outlines the ways that enterprise resource planning (ERP) software can facilitate ETO eCommerce by opening portals to suppliers, project collaborators, and customers. Realize the benefits of eCommerce in the ETO setting with ERP software. Read More

BWI Companies Selects VAI’s S2K ERP


BWI, a Texas-based wholesale distributor of lawn and garden products, selects VAI's S2K ERP system to enhance collaboration within its distributed sales force and transform its business. Find out what sealed the deal for BWI.

it support companies ny  its core business functions. It also looked to eliminate manual processes associated with building reports, and to extract data into customer buying trends and product line profitability. BWI determined that with its ease of use and full integration with existing information technology (IT) systems, VAI’s S2K Enterprise software was the best solution.   VAI’s software was reportedly more intuitive and easier to understand by the end user than those of its usual suspect distribution enterprise Read More

SAP Support - From Reactive to Proactive


I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really

it support companies ny  the company means that it is well positioned to provide more proactive support solutions to its customers now and into the future. For example, if you collect data that says 20% of your customers are doing unneeded customizations in an area, as a vendor, you can create an on-line tutorial and send it directly to that customer list and tell them how to correct the issue. There are numerous examples where this type of predictive support could be something SAP not only sells but uses to their own Read More

A Business Risk Approach to IT Governance


As corporate IT infrastructure increases in size and complexity, corporations are recognizing the need for a better mechanism for assessing IT’s role and alignment to the key corporate initiatives. What began as a series of best practices has evolved into the field known as IT governance. This white paper is for business and technical people and introduces the key concepts and challenges with IT governance and the IT governance solution provided by IBM.

it support companies ny  Business Risk Approach to IT Governance As corporate IT infrastructure increases in size and complexity, corporations are recognizing the need for a better mechanism for assessing IT’s role and alignment to the key corporate initiatives. What began as a series of best practices has evolved into the field known as IT governance. This white paper is for business and technical people and introduces the key concepts and challenges with IT governance and the IT governance solution provided by IBM. Read More