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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 it support model


Cutting IT and Application Support Costs
With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant

it support model  at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS)

The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending beyond mere accounting functions, it is primarily applicable to those businesses for which full-scale ERP software may be too complex or cumbersome. However, the model of SBS solutions includes all the essential categories such as General Ledger, Accounts Payable (A/P) and Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory, Technology, and much more. 

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Documents related to » it support model

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

it support model  Decrease the cost of IT support through comprehensive knowledge management and self-service Manage the entire IT asset portfolio across the lifecycle, ensuring compliance and providing true IT financial management Analyze, predict and optimize the provision and continual improvement of IT operations Service operations Continual service improvement Searches related to ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations : Apply IT Infrastructure | Apply IT Operations | Apply IT Read More

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global scale. But do you know what IT asset management (ITAM) is and how it can benefit your company? Learn about ITAM solutions that can help your organization gain greater control over the various components, including software and hardware, within your IT architectures.

it support model  this? Most of today’s IT asset management solutions provide a broad array of features and capabilities that fully support the various components of a comprehensive ITAM strategy, including: Solution evaluations, trials, and selections Contract negotiation, purchasing, and acquisition Vendor relationship management Deployment, training, and usage analysis Upgrades, maintenance, and administration Asset management from a financial perspective (total cost of ownership, depreciation, return on investment, Read More

Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance


The most realistic and attainable approach to IT governance is a "lean" approach via project portfolio management (PPM). The lean approach requires a light footprint life cycle, rapid implementation of proven practices, and centralized data. It is based on simplicity and achievability, building on what works while establishing headroom for continuous improvement.

it support model  of change on the IT organization. SUB-ARGUMENT 5 Project portfolio data should be centralized for visibility, and automation should support business rules. Without a centralized system for managing IT projects and resources, IT teams will operate in a vacuum, and managers will manage with data that is incomplete, inaccurate and out of date. INTRODUCTION IT Governance is getting a lot of press now, because it potentially creates “compliance” and “alignment with the business.” IT Governance Read More

What's Wrong With Application Software? - A Possible Solution? What Is It, Why And How Does It Fit Into Your Future


The series, 'What's Wrong With Application Software' explored key challenges found in enterprise applications and also discussed the characteristics of next generation architectures that would provide better support for applications. Once such solution, model based architectures, deserves to be on an enterprise's 'technologies to watch' list.

it support model  different today is that it practical, proven and changing some of the basic rules of software. Is this the beginning of the Model Based Architecture hype cycle or a real break through in how we build, implement, support and enhance applications? Early adopters are seeing positive results with Model Based Architectures. Research by universities is validating both the approach and the effectiveness. Model based architectures deserve to be on an enterprise's technologies to watch list. Pilots are Read More

Retaining your IT staff


By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep their IT staff happy. This white paper aims to explore some of these expectations so that companies can curb what is often a merry-go-round of IT staff, and concentrate on shaping the future of their business instead.

it support model  your IT staff By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep their IT staff happy. This white paper aims to explore some of these expectations so that companies can curb what is often a merry-go-round of IT staff, and concentrate on shaping the future of their business instead. Read More

Elitser IT Solutions India


For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers around the world. The company offers on-site, off-site, and offshore development models, and has developed and deployed enterprise solutions for the healthcare, banking, finance and education sectors. Elitser IT is headquartered in Singapore, with a development center in Hyderabad, India, and offices in the United States (US), Indonesia, the Philippines, Dubai, and Vietnam.

it support model  IT Solutions India For over eight years, Elitser IT Solutions India, formerly known as Java Softech, has provided business solutions and technology-based services to its customers around the world. The company offers on-site, off-site, and offshore development models, and has developed and deployed enterprise solutions for the healthcare, banking, finance and education sectors. Elitser IT is headquartered in Singapore, with a development center in Hyderabad, India, and offices in the United States Read More

Taking Multilingual Support to the Next Level


Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational corporations use multilingual software applications in order to increase their productivity and in some cases meet compliance regulations.

it support model  a transaction or block it depending upon the outcome of verifications being implemented against various hot lists. Having been built with a fairly sophisticated level of multilingual support this application supported the extended character set of national languages of all the European countries complying with SEPA. Therefore, it was able to handle German umlauts and other accent symbols in various European languages. For example, it could treat the German name Müller differently from Muller , which Read More

ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

it support model  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More

Should It Be Renamed 'Unobtainium'?


Reports indicate that Intel will delay the release of its 64-bit 'Itanium' processor yet again.

it support model  It Be Renamed 'Unobtainium'? Should It Be Renamed 'Unobtainium'? R. Krause - August 2, 2000 Event Summary Intel executives have said in a financial briefing during July that Intel will push back the release of its 64-bit Itanium processor (formerly known as Merced ), recently slated for October, 2000, by a quarter. This means the first Itanium-based products should not arrive until early in 2001 - somewhat later than the original schedule of 1999. The first products are expected to be servers and Read More

The Consumer IT Revolution


With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and driving business innovation. This report based on a survey of 100 global C-level executives delves into various aspects of the consumer IT revolution. The study findings indicate that it is having a positive impact on both businesses (employers) and internal consumers (employees).

it support model  Consumer IT Revolution With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and driving business innovation. This report based on a survey of 100 global C-level executives delves into various aspects of the consumer IT revolution. The study findings indicate that it is having a positive impact on both businesses (employers) and internal consumers (employees). Read More

IT Services(2)


Wipro's IT solution and services include IT infrastructure systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research development.

it support model  Services(2) Wipro's IT solution and services include IT infrastructure systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research development. Read More

All Inclusive ERP: Full Support Without Increased Investment


While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some organizations, an ERP system is fully capable of supporting all their operations, even if they don’t know it. Read up on the benefits that SMB manufacturers have seen from ERP when they rely more heavily on the functionality contained within their ERP system, rather than extensions.

it support model  Inclusive ERP: Full Support Without Increased Investment While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some organizations, an ERP system is fully capable of supporting all their operations, even if they don’t know it. Read up on the benefits that SMB manufacturers have seen from ERP when they rely more heavily on the functionality contained within their ERP system, rather than extensions. Read More

Bridging the IT Talent Gap


Recruiting IT talent to insurance companies has never been easy—but today, demographic pressures make the task of IT staffing even harder, as IT professionals retire and fewer new graduates become available to fill the positions. IT outsourcing may not offer the help you seek. To make sure your company can survive and prosper, learn how to find ways to hire qualified IT staff, and keep the IT staff you already have.

it support model  the IT Talent Gap Recruiting IT talent to insurance companies has never been easy—but today, demographic pressures make the task of IT staffing even harder, as IT professionals retire and fewer new graduates become available to fill the positions. IT outsourcing may not offer the help you seek. To make sure your company can survive and prosper, learn how to find ways to hire qualified IT staff, and keep the IT staff you already have. Read More

Best Practices and Processes for Improving the Business Value of IT


Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their contribution to the business and justify initiatives they seek to undertake. Read about concrete practices, processes, and recommendations to drive ROIT investment via key areas for improvement, the value of improvement, and guidelines for evaluating potential projects.

it support model  the Business Value of IT Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their contribution to the business and justify initiatives they seek to undertake. Read about concrete practices, processes, and recommendations to drive ROIT investment via key areas for improvement, the value of improvement, and guidelines for evaluating potential projects. Read More