Home
 > search for

Featured Documents related to »  it support survey


Progressive IT Management Strategies: The IT manager’s 360-degree view of business
The New CIO Business Leader and Change Management ExpertToday’s chief information officer (CIO) not only has to be knowledgeable about technology, but

it support survey  role. Executive expectations for IT will accelerate towards greater support for solutions that attract, engage, and retain customers.” Notwithstanding the progress made in the area of aligning business requirements with IT skills, the gap has still not narrowed significantly, as a generational shift has occurred: IT employees in their mid to late 30s have only ever worked in IT, and they may have not had the opportunity to grow inother areas within the organization. Many baby boomers, on the other Read More

Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » it support survey


Building Effective Enterprise Architecture: Developing a Business Case and Road Map for Mature EA Practices to Maximize Value in IT Investments
Surveys show that enterprise architecture (EA) programs often lack support from business and information technology (IT) stakeholders for several reasons

it support survey  to Maximize Value in IT Investments Surveys show that enterprise architecture (EA) programs often lack support from business and information technology (IT) stakeholders for several reasons, including the lack of business support for aligning business goals with IT strategy. The Enterprise Architecture Best Practice Survey was launched to examine the impact of EA initiatives on business performance around the globe. Read this white paper to understand how this survey can bring an outside perspective to Read More
Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

it support survey  the Event Resolution | IT Support System Using Event | IT Pictures for Event Resolution | IT Data Standard Event Resolution | IT Resolution Attribute of Event Entity | IT Keywords Tactical Event Resolution | IT Automated Event Notification | Event Resolution IT | Effective Event Resolution IT | Fast Event Resolution IT | Improve Event Resolution IT | Event Resolution Process IT | Probabilistic Event Resolution IT | Improving Event Resolution IT | Automating Event Resolution IT | Event Resolution Read More
Microsoft Office Fluent User Interface: IT Decision-maker Perception
This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations

it support survey  desk call volumes and IT support staff requirements associated with the new Fluent user interface. While just more than half of all organizations surveyed experienced an increase in help desk call volume, the majority of these respondents characterized the volume increase as “minimal” or “moderate.” More than two-thirds of respondents had not added IT staff to support end user transitions to the new user experience. Companies rely primarily on in-house and self-service training methods, such as Read More
Oil and Gas: Upstream Data and Information Management Survey
Oil and gas companies have numerous information systems, each churning through vast amounts of data to support business decisions. Successful management of

it support survey  providing suitable backup mechanisms. It also includes the adoption of professional data management practices. Download this report to learn about effective practices for addressing data management challenges. Read More
A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support

it support survey  revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how. Read More
Dealership Management System: What Is It and Who Needs It?
What Is a DMS?When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine

it support survey  Management System: What Is It and Who Needs It? What Is a DMS? When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine sweeper. But very few people know that it’s also the acronym for “dealership management system,” which is a product or package of several products which is created specifically for the automotive industry. The core of any DMS is a system similar to enterprise resource planning (ERP), with, however, Read More
Supply Chain RFID: How It Works and Why It Pays


it support survey  Chain RFID: How It Works and Why It Pays Read More
Grupo Posadas S.A.B. de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance


it support survey  de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance Read More
SSA Seeks Support from Synquest


it support survey  an advantage only if it can convince its existing customer base to consider at least a partial move to Unix or NT. The success of the alliance depends heavily on new SSA Chairman and CEO Robert Carpenter's ability to improve execution of the company's product development organization. User Recommendations While current BPCS users should look favorably on the planned joint development, it will be at least six months before a stable integrated product emerges. At that time, only users in the discrete Read More
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

it support survey  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More
Team With Business Management to Drive Out IT Cost
IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified

it support survey  Management to Drive Out IT Cost Team With Business Management to Drive Out IT Cost J. Dowling - July 25, 2002 Introduction   Does it cost more to run an IT Department that uses two relational database management systems than only one? How about three? How about a company that uses twenty-one different shop floor control systems or a state government that has more than thirty purchasing systems? Let's throw out the infinitesimal percentage of companies who do benefit from having multiple variants of the Read More
Symantec 2011 SMB Disaster Preparedness Survey: Global Results
For the second year, Symantec’s SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not taking disaster preparedness for their

it support survey  computer outage,network backup solutions,home network backup solutions,virginia computer outage,smb disaster preparedness,smb disaster preparedness survey,computer disaster preparedness,networking disaster preparedness,symantec disaster preparedness,computer disruption Read More
The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It
ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to

it support survey  a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major dairy industry purchasing Read More
PC Helps Support


it support survey  Helps Support Read More
Popular Searches

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others