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Delivering Adaptive Discovery for Business Process Management
Designing processes for business process management solutions can be daunting, as all flows, rules, and exceptions have to be defined. With Adaptive Discovery

lead mortgage source  long discovery period will lead to slow deployment of these specific processes within the organization, resulting in a longer adaptation phase and a longer time frame before the savings are realized, as figure 2 demonstrates. Figure 2. Source: Ultimus Inc. What happens after the deployment when the processes are in place and the BPM solution is implemented? While BPM deployments typically take less than six months, the life cycle of the BPM solution after deployment will be much longer. Organizations

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

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Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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Business Intelligence and Identity Recognition-IBM's Entity Analytics


IBM's Entity Analytics Solution (EAS) enables organizations to identify and connect individuals based on collected data and their associated data patterns. EAS is used primarily within governments and the financial and insurance sectors to detect and prevent fraud.

lead mortgage source  system implementation, which may lead to the frustration (or even alienation) of the customer. Add to this the extra time the CSR spends accessing the appropriate data, and the issue extends to wasted time and money. MDM focuses on the identification and management of reference data across the organization to create one consistent view of data. CDI is a subset of MDM, and serves to consolidate the many views of a customer within the organization into one centralized structure. This data consolidation Read More

Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM


Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process management (BPM) technologies lack many critical components found in customer relationship management (CRM). However, converging BPM and CRM provides the responsiveness, cost-effectiveness, and manageability to achieve optimal results. The converged approach helps align priorities enterprise-wide, reduce risks, and unblock revenue growth potential.

lead mortgage source  processes including buying patterns, lead distribution, account opening and enrollment, order management, cross-sell and up-sell campaigns, and maintenance renewal. Manual processes can cause an enterprise to perform unpredictably, blocking service improvements and hindering revenue growth. Undocumented or ad hoc processes expose a company to compliance risks. Automating processes alone falls short Application automation and workflow take the manual tasks out of repetitive processes where human Read More

Sage Saleslogix Guidebook


If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you achieve more value. And if you’re considering Saleslogix for your new CRM solution, you’ll learn best practices, including how to integrate and customize; how to move from sales to support, service, and marketing; and how to think strategically about training.

lead mortgage source  information, track opportunities from lead to close, forecast revenues, manage team calendars and activities, and have complete visibility into each prospect as they move through the sales cycle. Marketing automation and campaign management enables marketing managers to build, execute, and measure the success of marketing campaigns. Features including targeted customer segmentation, multichannel marketing, and real-time reporting enable marketing to target the most profitable customers and prospects and Read More

Sales Force Automation Buyer’s Guide


No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of contention. Sales force automation (SFA) solutions come in many flavors, but they don’t all offer the comprehensive SFA functionality you need. Find out how to avoid the pitfalls of choosing SFA software, and get help matching your needs with the right solution for you.

lead mortgage source  improvement, printing and graphics lead aggregation BNTouch Mortgage CDC Software Financial services, medical-device manufacturing, construction and real estate, manufacturing, legal services, health care insurance CoreTrac Financial services LeadOrganizer Insurance MEI Consumer goods ProfitCenter Software Direct marketing RW3 Consumer packaged goods SalesChain Office equipment dealers Satuit Technologies Energy, financial services StayinFront Life sciences, consumer goods, business Surado Solutions Read More

TEC Talks to OpenMFGFree and Open Source Software Business ModelsPart Two: OpenMFG


TEC spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging commodity Free and open source software platforms to more cost-effectively deliver its own ERP solution.

lead mortgage source  David E. Jones, project leader of the Open For Business (OFBiz) project ( www.ofbiz.org ). OFBiz is an e-commerce and enterprise automation (ERP, CRM, EAM, etc.) solution developed through open source methodologies. The second part focuses on a discussion with Edward L. Lilly, Jr., CEO of OpenMFG ( www.openmfg.com ), an ERP solution geared toward small and medium-sized manufacturers. While OpenMFG itself does not strictly fit the definition of Free or open source software, it is based on open source Read More

The “Case-by-case Syndrome”: How to Make Sure Your New Business Processes Don’t Lead to a Nasty Case of Exception Management


Have you ever shelved a business process because it was getting too complex? Or because you felt like you were dealing with an “exceptional” situation? According to TEC analyst Jorge García, you may be suffering from “case-by-case” syndrome—and it’s holding your business back. Read this article to find out why business processes are so important, and how to build them the right way.

lead mortgage source  New Business Processes Don’t Lead to a Nasty Case of Exception Management The uneducated person perceives only the individual phenomenon, the partly educated person the rule, and the educated person the exception. —Franz Grillparzer To be successful nowadays, modern organizations strive to be “process-centric”—that is, relying on a finely articulated business process architecture with all instances of the organization acknowledging the importance of well-defined business processes as key to Read More

Why Vyatta Open Source Networking is Better than Cisco


Why is Vyatta’s open source networking approach so successful? Because it is in touch with today’s users needs. By eliminating the reliance on specialized hardware, Vyatta’s open source, Linux-based approach to networking is changing the way networks are being purchased and deployed. With its strong community of users, Vyatta is challenging even proprietary networking vendors like Cisco. We challenge you to find out more.

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Source Code Translation


Everyone who writes computer software eventually faces the requirement of converting a large code base from one programming language to another. But source-code conversion is a tedious, error-prone, and labor-intensive process. While there is no magic button to turn old code into new code, there are tools that can dramatically reduce the time and cost of a conversion project. Find out more.

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Open Source CRM project Zurmo releases Version 0.7.5


Zurmo has released a new version of its Open Source CRM. The  0.7.5 version offers new social CRM elements, the option to add profile pictures, and custom lists while searching. One new feature worth underlining is Mission—a new gamification component that invites "co-workers to challenge one another in exchange for a reward." In fact, Mission proposes a unified vision of all customer interactions

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Open Source versus Proprietary Business Intelligence


Commercial open source business intelligence (BI) is becoming an alternative to proprietary open source BI for medium and large companies. However, commercial BI solutions have major demerits compared to proprietary BI, and have a long way to go to compete in the market. Discover the advantages and disadvantages of commercial open source BI compared to proprietary BI, and which one may be better for your company.

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TEC Talks to the Open For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz


In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise software solution. Mr. Jones explains his vision in this first part of three articles on maintaining a business centered around Free and open source software for the enterprise.

lead mortgage source  David E. Jones, project leader of the Open For Business (OFBiz) project ( www.ofbiz.org ). OFBiz is an e-commerce and enterprise automation (ERP, CRM, EAM, etc.) solution developed through open source methodologies. The second part focuses on a discussion with Edward L. Lilly, Jr., CEO of OpenMFG ( www.openmfg.com ), an ERP solution geared toward small and medium-sized manufacturers. While OpenMFG itself does not strictly fit the definition of Free or open source software, it is based on open source Read More

Sun to "Community Source" Almost Everything


Sun Microsystems Inc. is working towards eventually "community sourcing" as much of its software as possible, according to company Co-founder and Chief Scientist Bill Joy.

lead mortgage source  we expect this will lead to future market growth for Sun, as mind share builds market share and applications get developed. We believe the growth potential from this announcement will exceed that expected from the Solaris announcement, by virtue of sheer number of software applications being released for licensing. Because of development time required, we do not expect to see results of this until the second half of 2000. User Recommendations Although this announcement is more geared toward developers Read More

Customer Analytics: A Powerful Source of Competitive Advantage for Midsize Organizations


Completing the customer picture today involves collecting and assembling data from multiple sources, including traditional sources such as transactions and surveys, as well as customer sentiments and other information that can be uncovered in comments made on social media channels. An effective customer analytics strategy enables businesses to integrate these insights to increase customer lifetime value, reduce turnover, and conduct more precise targeting and segmentation.

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