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Dreamforce 2010: Of Cloud Proliferation - Part 1
Dreamforce, salesforce.com’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture

n part 1  prominence) of Java, i n early 2010, salesforce.com and VMware jointly announced VMforce as the cloud platform for Java developers . The VMforce discussion and decision was admittedly the seminal moment for Benioff and his co-founder Parker Harris to decide to decouple Force.com into a more open application layer (for PaaS purposes) and a database layer for providing  Infrastructure as a Service (IaaS) . Part 2 of this series will analyze the cloud offerings proliferation at salesforce.com and the Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » n part 1


Outsourcing Security Part 2: Measuring the Cost
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.

n part 1  Security Part 2: Measuring the Cost Introduction For organizations of all sizes, outsourcing security is becoming an increasingly attractive method for maintaining a strong security posture. In fact, outsourced security is the fastest growing segment of the information security services market, according to a recent Gartner Dataquest study. Often, the decision to outsource security is based on cost: Can the company effectively outsource or co-source security management functions while still Read More
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

n part 1  (VoIP), and live chat. N   Natural Language Search - This is a type of search against a knowledgebase or database that allows the user to ask questions in a natural way; i.e., as if they were asking a real-live person the question, as opposed to restricting their input to some less intuitive method such as keyword searches with Boolean (and/or) options. An example of a natural language question might be: Why is it that when I am using my computer, at various times the keyboard input freezes, and I am Read More
TradeStone Software STARS 2013: Retail Rocks! Part 1
While I have repeatedly met with TradeStone Software’s top executives at the company’s head office in Gloucester, Massachusetts (and elsewhere, such as at the

n part 1  destination for name brands), N Brown Group (a catalog home shopping company), Pacific Sunwear, ShopRite (a retailer-owned co-op chain of supermarkets), and Urban Outfitters are some of the customers whose delegates I have seen mingling or heard presenting at STARS 2013 . About 100 attendees, including featured speakers and TradeStone Software’s staff members, made for an informal and intimate gathering. The vendor’s top executives were approachable, casually mingling with the crowd, and they asked Read More
Mega-Vendors Warming Up to the Cloud - Part 4
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with

n part 1  going from 1 to N on-demand customers (tenants). Information security and compliance : ensuring that data and applications are accessed only by those who need to know. UI flexibility : being able to easily use the UI technologies that meet the needs of the customer. Personalization : ensuring that the application looks exactly as the tenant and end-user want. Integration : the ability to easily integrate with any other application by supporting all relevant standards Operational excellence : being Read More
Should Your Software Selection Process Have a Proof of Concept? Part Two: Advantages, Disadvantages, and Conclusion
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively high. Risk can be measured by

n part 1  Your Software Selection Process Have a Proof of Concept? Part Two: Advantages, Disadvantages, and Conclusion Advantages and Disadvantages to the Client There are a number of advantages to the proof of concept (POC) for the client including Expectation synchronization with the vendor Improved ownership of the implementation process Identification of functional gaps or overselling Better understanding of investment required. More accurate scoping provides a better understanding of the investment requir Read More
Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2
This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in

n part 1  Priority for Both SYSPRO and UNIT4-Part 2 This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share some of UNIT4’s news in that region with analysts. Similarly to the Read More
Are You on Track for 21 CFR Part 203 Compliance?
It’s old, it’s new, and it’s the future. Pedigree tracking regulations were originally passed into law through the Prescription Drug Marketing Act of 1987 (PDMA

n part 1  You on Track for 21 CFR Part 203 Compliance? It’s old, it’s new, and it’s the future. Pedigree tracking regulations were originally passed into law through the Prescription Drug Marketing Act of 1987 (PDMA). After two decades of postponing enforcement, the US Food and Drug Administration (FDA) has lifted its final stay. Pharmaceutical companies are expected to be in compliance with 21 CFR Part 203 by the year 2011. Do you have what it takes for compliance? Read More
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

n part 1  Lexicon of CRM - Part 1: From A to I The Lexicon of CRM Part 1: From A to I R. Garland - October 12, 2001 0 - A  360 degree view of the customer - A term used to describe the ability for virtually anyone in the company to know anything about the customer (products bought, support calls made, web site visits conducted, etc.). A complete, 306 degree view of customer information. 3G - Supposedly the ultimate wireless protocol technology that is already being used in areas outside of North America where Read More
Outsourcing 101 - A Primer Part Three: Approaches and Recommendations
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses

n part 1  Three of a three-part note. Part One discussed the history of outsourcing, described outsourcing pros and cons, and introduced offshoring concepts. Part Two defined and described common types of outsourcing. This part will recap outsourcing approaches and categories, and offer recommendations for firms looking to outsource and recommendations for outsourcing providers. Recommendations for Companies Looking to Outsource Some of Their Operations Companies that are interested in outsourcing some or many of Read More
J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued
While significant new product deliveries have happened under the company’s own steam, J.D. Edwards has not departed from its traditional policy of congenial

n part 1  Two of a four-part note on J.D. Edwards. Part Three will discuss the Market Impact of the announcements detailed in Part One and Part Two. Part Four will cover the Challenges J.D. Edwards faces and make User Recommendations. Read More
Summarizing PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1
Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC, NASDAQ: PMTC) is an over USD 1 billion large software company that develops

n part 1  PTC’s Decades of Fervent In-House Innovation (and Acquisitions) - Part 1 Needham, Massachusetts (US)-based Parametric Technology Corporation (PTC , NASDAQ: PMTC) is an over USD 1 billion large software company that develops, markets, and supports product development software solutions and related services. The company’s solutions help its client companies design products, manage product information, and improve their product development processes. PTC’s software solutions and services Read More
What Makes a Good White Paper Good… (Part 4)
Here's the final point in a series of four aimed at identifying a

n part 1  (Part 4) Here's the final point in a series of four aimed at identifying a good IT white paper (and providing helpful hints, should you need to write one). The previous points addressed the importance of the white paper's introduction, of writing to a specific audience, and of proposing a viable solution. The final point, appropriately enough, considers key features of an effective conclusion. 4. All’s Well that Ends Well… The first paragraph of the white paper is important, but no less so the Read More
Integrated Security: A New Network Approach Part Two: The Shift Toward Integration
This part describes the key elements and benefits of an integrated security solution in comparison to current security solutions.

n part 1  Security: A New Network Approach Part Two: The Shift Toward Integration Integrated Security: A New Network Approach Part Two: The Shift Toward Integration Featured Author - Eric Winsborrow - December 10, 2002 The Shift Toward Integration According to Computer Economics, the worldwide financial impact of malicious code was $13.2 Billion in 2001 alone. With nearly 400 computer security vendors offering solutions spanning the spectrum from antivirus to firewalls, content filtering to intrusion Read More
ERP and BI: When 1+1=3
Learn about the synergy of these two powerful business solutions in the provocative Aberdeen Report ERP and BI: When 1+1=3.

n part 1  and BI: When 1+1=3 How do you propel your business to the next level of performance and success? Consider combining the power of enterprise resource planning (ERP) with business intelligence (BI); for many small to midsized businesses, it's proven to be a killer combination. Learn about the synergy of these two powerful business solutions in the provocative Aberdeen Report ERP and BI: When 1+1=3 . You'll discover how your company can reap the core business benefits of integrating ERP with BI: cost Read More

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