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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 offshore bpo rates


Nearshoring: Looking Closer to Home
Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong

offshore bpo rates  Outsource Model | Outsource Offshore | Outsource Outsourcing | Outsource Sales | Outsource Software Development | Outsource Solutions | Outsource Solutions Analysis | Outsource Solutions Architecture | Outsource Solutions Deployment | Outsource Solutions Development | Outsource Solutions Framework | Outsource Solutions Innovation | Outsource Solutions Innovation Networks | Outsource Solutions Integration | Outsource Solutions Management | Outsource Solutions Management Process | Outsource Solutions

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » offshore bpo rates

Outsourcing in Latin America


Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

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Gaining Competitive Advantage through Global Product Development


Product development is a mission-critical process. And it can also be very expensive. But thanks to modern computer-aided design (CAD), computer-aided engineering (CAE), computer-aided manufacturing (CAM), and product lifecycle management (PLM) systems, many manufacturing companies now have the tools that allow better alignment of cost and value-add. This is what’s referred to as “global product development.” Learn more.

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Malta, An Ideal Nearshore Location


Malta is developing as a nearshoring location. Malta's advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and a central geographic postion. In addition, Malta is a member of the European Union, and the Maltese government offers both tax and non-fiscal incentives to promote investment.

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Who Benefits from Outsourcing?


While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

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Assessing the Role of IT and Enterprise Software in BPO


IT plays a critical role in any business process outsourcing (BPO) effort—it’s the backbone that supports the transactional operations of outsourced business processes, as well as analysis, tracking, and quality control efforts. Given the importance of IT, organizations pursuing BPO must ensure that they take the time to adequately assess their skills and IT options—before committing to a service provider.

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HopeRun


HopeRun, established in 1998, provides offshore software outsourcing services to international clients. In accordance with various business models and requirements, HopeRun builds customized solutions for its customers. As a Capability Maturity Model Integration 3 (CMMI3)-certified software provider, the company has an experienced development team, a quality assurance (QA) system, and a professional staff. HopeRun focuses its efforts in the core fields of telecommunication and the Internet, providing offshore software outsourcing services using technology such as Web, .NET, and JAVA. The company provides the following types of services: system design, software development, testing and maintenance, on-site operation, product customizing, and localization. The services from HopeRun can help enterprise customers become more competitive and rationalize cost distribution. HopeRun has implemented over 100 offshore software outsourcing projects covering such diverse fields as mobile technology, banking, telecom, auto-making, e-business, and more. The scales of these projects range from a few staff to 1000 staff per month. HopeRun has headquarters in Nanjing (China), with offices in Beijing and Shanghai.

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Got Big Data? Net Big Dollars!


Data is growing at unprecedented rates. Data on customers, producers, underwriting, claims, and service providers is just part of the picture. This increase is being driven by social media and mobile devices adding text and other nonstructured, as well as structured, data. Read this report to find out about the tremendous payback that comes from managing huge repositories of data.

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University of Canberra Achieves a Step Change With Offshore Outsourcing


This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A broad coverage and decentralized approach to administrative support, coupled with lowering student demand and increasing budget deficit contributed to UC’s diminishing performance and margins. In order to rebuild its competitiveness, increase profitability and refocus on their core functions, UC decided to outsource its key functions to Wipro while still retaining some in-house, high-level technical or managerial role. Find out more now.

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The ERP Market 2001 And Beyond - Aging Gracefully With The ‘New Kids On The Block’


Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the ERP market in the 2000’s. ERP will, however, have to share the spotlight with the fast growing adolescent ERP-adjacent areas like SCM, CRM and e-procurement.

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The Critical Role of the Enterprise Product Catalog: Cost, Time-to-market, and the Customer Experience


Many companies now combine services in pre-packaged, high-value bundles to reduce customer churn rates. And these bundled services have proved to bring returns. But they also bring complexity—some major service providers may have over 150 product catalogs. Get tips on how to overcome the problems of bundling, and avoid catalog duplication in your product or service offering, with product information management (PIM).

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