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IT Services/ BPO/ Technologies
MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and

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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » offshore bpo services


Outsourcing Best Practices
It has become very common for start-ups to begin their entire product development by leveraging companies offshore. Once a long-haul possibility for large

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Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

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Malta, An Ideal Nearshore Location
Malta is developing as a nearshoring location. Malta's advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and

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Looking Beyond Cost Savings in PEO
Today’s outsourcing industry is expected to grow by 37 percent annually between 2007 and 2010. One growing specialization under IT outsourcing is product

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Amazon Launches Web Services Marketplace
In a very interesting move in what I would call a software consumerization trend, much like the AppStore, recently Amazon launched Amazon Web Services

offshore bpo services   Read More...
Yet Another Branding Debacle (This Time, It's ERP for Services)
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different

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Managed Print Services Come of Age
The managed print services (MPS) market continues to evolve as vendors expand their service offerings beyond the office print environment. Today

offshore bpo services  Hardware,Office Equipment,Multifunction Peripherals,Printers,Plotters,IT Management,IT Budgeting,Outsourcing,MSP Read More...
Managed Services: How to Adapt to the Channel Model of the Future
Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business

offshore bpo services  backup,managed backup,backup service,cloud,MSP,data protection Read More...
AGPL v3 Touches Web Services
The Free Software Foundation (FSF) issued a press release on its newly published Affero General Public License (AGPL) version 3. This license affects the

offshore bpo services   Read More...
Metalearn Services
Founded in 2003, Metalearn is an end-to-end learning solutions company. The company offers a customizable and scalable learning management system (LMS

offshore bpo services   Read More...
Professional Services Organizations Automate their Processes
Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is

offshore bpo services  Professional services,enterprise resource planning,ERP,automation,PSA,portfolio project management,PPM Read More...

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