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Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2
In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source

one source communications  SugarCRM-Part 2 In part one of my interview with Martin Schneider , Senior Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s correct. Engineering is done more than 90 percent in house. We have set up this Read More...
Picture Archiving Communication Systems (PACS) for the Health Care Industry
PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinician...
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Documents related to » one source communications


Lotus Extends Domino for Unified Messaging and Wireless Communications
Lotus announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any

one source communications  in order to compete one on one with Microsoft Exchange 2000. Users should take the time to adequately evaluate the forthcoming 3rd party additions to Domino. Due to the limited time for the add-on UM products to ship to market, users should be concerned with the quality and stability of the proposed integration. Read More...
Unified Communications Meets VoIP: A Marriage Made in Heaven
Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network

one source communications  ability to interact with one another. When integrating UC and presence, UC systems can offer real-time, presence-based access to people, calendars, and files. We will see personal communication portals that provide a unified way to perform various communication tasks, such as handling voice calls, e-mails, and instant messages, based on a personal rules engine. More advanced systems will allow the presence engine to change a user's status based on their calendar (i.e., in a meeting, out of the office, Read More...
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

one source communications  PostBooks, xTuple believes, is one of the most advanced open source accounting/ERP solutions out there in the market. The recent 3.0 version of xTuple ERP featured what xTuple billed as the world's only open source ERP product configurator as part of the base PostBooks package. Of course, the OpenMFG and Standard Editions will also continue to feature added advanced functionality that will make it worth the upgrade from the free sibling (related) product, especially for small manufacturers that Read More...
What’s Up with xTuple-and Open Source ERP?
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find

one source communications  vibrant enterprise applications vendors. One such vendor is Deltek —long reported by TEC as the enterprise resource planning (ERP) leader in the government contracting sector (see the most recent post on the vendor ), while another is abas-USA , an innovative manufacturing ERP vendor that leverages a multiplicity of popular open source and proprietary technologies (see the recent article on the innovative vendor ). This article features the third vendor from the same neck of the woods, xTuple (formerly Read More...
Simplifying the Management of Tier-one ERP Systems for Mid-sized Companies
The idea that tier-one systems are difficult to maintain and upgrade is based on outdated notions about their complexity and flexibility. Although tier-one

one source communications  easier to maintain: for one thing, one enterprise system is easier to maintain than several. Learn more about this and other reasons for upgrading to a tier-one system. Read More...
Epicor's Mid-Market Pitch Becomes Higher For (One) Scala Part One: Event Summary
One should imagine Epicor has carefully thought out the rationale for the recent acquisition of its European counterpart Scala. The merger seems to have much of

one source communications  vendor. This is Part One of a five-part note. Part Two will detail how Scala complements Epicor. Part Three will discuss the market impact. Part Four will present merger synergies and challenges. Part Five will address more challenges and make user recommendations. Epicor Acquires Scala Accordingly, back at the end of 2003, Epicor and Scala Business Solutions (Euronext: A.SCALA), an Amsterdam, the Netherlands-based provider of collaborative enterprise software for mid-size enterprises and subsidiaries of Read More...
Focus Experts' Guide: Unified Communications
The term

one source communications  unified communications (UC) is prone to market confusion, as it is often misapplied by vendors and misused by analysts. The goal of this Experts’ Guide is to get past the technology conundrum and marketing hype, in order to offer a clearer understanding of UC essentials, including essential advice on how to analyze your UC needs, and a how-to-buy guide that analyzes solution, cost, and vendor considerations. Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

one source communications  a three-part note. Part One profiled the company. Part Three will cover alliances, challenges, and make user recommendations. Consultancy Services In mid-March, the vendor announced new business consulting services that should help accelerate the ICM-readiness for communications service providers (CSP). In addition to a current broad set of implementation, integration, and managed services that Amdocs provides to customers, the new consulting services include Amdocs ICM Blueprint Framework of Services . Read More...
Infor LN ERP Gets Open Source and Cloud Underpinnings
At the recent Red Hat Summit 2014, Infor announced a joint collaboration with Red Hat, a leading provider of open source solutions, and EnterpriseDB, a

one source communications  Infor LN is one of the next-gen core ERP solutions, along with M3, SyteLine , and S3 , selected for the recently unveiled industry-specific CloudSuites (which will also contain Infor Ming.le , ION , mobile, and other necessary industry point solutions such as for product lifecycle management [PLM], enterprise asset management [EAM], etc.). Infor M3, SyteLine, and S3 will all follow suit on open source and AWS, which is likely cheaper—both for Infor to deliver and for customers to use.   This Read More...
Distribution One
Distribution One provides software solutions for wholesalers and distributors. The company's information management applications include functionality for:

one source communications  One Distribution One provides software solutions for wholesalers and distributors. The company's information management applications include functionality for: order entry accounts payable (A/P) accounts receivable (A/R) customer relationship management (CRM) inventory management point of sale (POS) general ledger (GL) purchasing sales analysis and many other modules To help customers transition from other software, Distribution One transfers items, customers, vendors, open accounts receivable, Read More...
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

one source communications  the SugarCRM phenomenon and one of its customers, Prevalent Networks . It highlights some of the reasons a company like Prevalent would be attracted to an open source solution such as SugarCRM, as well as some of the potential difficulties. SugarCRM's business is to sell a more feature-packed commercial version of its open source product (licensed under its version of the Mozilla Public License), while eventually working the commercially-released features back into the open source core. Additionally, the Read More...
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM
Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company

one source communications  is that SugarCRM is one of the first CRM companies out there to have an open source model. At that time, in 2004, there were a few open source CRM projects out there, but they were very small projects and they did not have a lot of support and community behind them. And the founders of Sugar quickly realized that the proprietary model of developing and selling a marketing CRM software was flawed with a lot of inefficiency. People spent most of their money when trying to start a company on hyping the Read More...
Bonitasoft, Part 1: An Upbeat Provider of Open Source BPM Software
One area where open source software providers seem to be doing quite well is business process management (BPM), a discipline that focuses on continuously

one source communications  Open Source BPM Software One area where open source software providers seem to be doing quite well is business process management (BPM), a discipline that focuses on continuously improving business processes, while taking an outside-in, customer-centric perspective. Think of solutions like Colosa ’s ProcessMaker , Intalio , and Alfresco Software ’s Activiti . In addition, while Red Hat is expected to make major announcements about its BPM offering (based on the 2012 Polymita acquisition and the Read More...
Sphere Communications Inc.


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