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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 outsource web hosting helpdesk


Proactive Real-time Monitoring of Real Web Transactions
As the web has evolved from being an information exchange medium to a medium of business transactions, it has become critical for businesses to ensure their web

outsource web hosting helpdesk  Real-time Monitoring of Real Web Transactions As the web has evolved from being an information exchange medium to a medium of business transactions, it has become critical for businesses to ensure their web sites are available 24x7. And since the user experience is governed by how well site-associated application components perform, effective and proactive monitoring that drills down to the root cause of problems is imperative.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Bringing Web 2.0 to the Enterprise: Leveraging Social Computing Technologies for ERP Applications


Web 2.0 technologies bring capabilities to business users that were not possible previously. But the strategic value of these capabilities depends on your organization’s business strategy. This white paper describes the business challenges addressed by new Web 2.0 technologies, and ways that organizations can incorporate them to create powerful new business models.

outsource web hosting helpdesk  Web 2.0 to the Enterprise: Leveraging Social Computing Technologies for ERP Applications Web 2.0 technologies bring capabilities to business users that were not possible previously. But the strategic value of these capabilities depends on your organization’s business strategy. This white paper describes the business challenges addressed by new Web 2.0 technologies, and ways that organizations can incorporate them to create powerful new business models. Read More

The Mobile Web Site Kit


Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they've struggled to convince clients and prospects that there’s a market out there. Now that mobile has made its way onto the mainstream, many companies are still asking themselves whether it’s right for them. This white paper aims to help Web site owners make that decision.

outsource web hosting helpdesk  Mobile Web Site Kit Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they've struggled to convince clients and prospects that there’s a market out there. Now that mobile has made its way onto the mainstream, many companies are still asking themselves whether it’s right for them. This white paper aims to help Web site owners make that decision. Read More

Understanding SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations


In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated (coordinated) into long-running business flows or processes that enterprises can realize their true value.

outsource web hosting helpdesk  SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations Web Services Orchestration Increasing demand-driven responsiveness towards customers' needs requires a well-coordinated set of IT infrastructure components, since it is no longer good enough to purchase disparate pieces and expect them to simply interoperate. The ideal should be a sort of an independent data exchange that would leverage common metadata and processes to create composite functionality derived from existing Read More

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

outsource web hosting helpdesk  Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve Read More

Securing your Apache Web Server with a thawte Digital Certificate


thawte Technologies is a Certification Authority (CA) which issues SSL Web Server Certificates to organizations and individuals worldwide. thawte verifies that the company ordering the certificate is a registered organization and that the person in the company who ordered the certificate is authorized to do so. thawte also checks that the company in question owns the relevant domain. thawte digital certificates interoperate smoothly with Apache and the latest software from Microsoft and Netscape, so you can rest assured that you purchase of a thawte digital certificate will give your customers confidence in your system and integrity—they will feel secure about transacting on-line. Information is a critical asset to your business. To ensure the integrity and safety of your information, it is important to identify with whom you are dealing and the data you are receiving is trustworthy.

outsource web hosting helpdesk  your Apache Web Server with a thawte Digital Certificate thawte Technologies is a Certification Authority (CA) which issues SSL Web Server Certificates to organizations and individuals worldwide. thawte verifies that the company ordering the certificate is a registered organization and that the person in the company who ordered the certificate is authorized to do so. thawte also checks that the company in question owns the relevant domain. thawte digital certificates interoperate smoothly with Read More

The Cost of Employee Web Misuse


In the white paper employee web use and misuse learn how to protect yourself from the wide range of problems your company can run into.

outsource web hosting helpdesk  Cost of Employee Web Misuse E-mails, shopping, social networks—it's easy to get distracted with all that the Web has to offer, even when you're at work. But how much is too much when it comes to personal Web surfing on the job? Where should employers draw the line? Web misuse can have serious implications for your business, including reduced employee productivity; security problems; legal risks; wasted bandwidth; unlicensed software; and reputation risk. In the white paper Employee Web Use and Misuse Read More

Web 2.0 -- "Wow!" or "So What?!"


Another buzzword (albeit not another three letter acronym [TLA]) that has slowly (or not) but surely crept into our collective mind is certainly Web 2.0. Although there have been some attempts at defining the term, such as at Wikipedia, ZDNet or TechTarget (and there are also some noble attempts of ZDNet bloggers, such as Richard MacManus or David Berlind), it is most likely that 10 different

outsource web hosting helpdesk  2.0 -- Wow! or So What?! Another buzzword (albeit not another three letter acronym [TLA] ) that has slowly (or not) but surely crept into our collective mind is certainly Web 2.0 . Although there have been some attempts at defining the term, such as at Wikipedia , ZDNet or TechTarget (and there are also some noble attempts of ZDNet bloggers, such as Richard MacManus or David Berlind ), it is most likely that 10 different folks will provide 10 different interpretations (albeit most of these will Read More

MODX Web Content Management: Vendor Profile


Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report.

outsource web hosting helpdesk  Web Content Management: Vendor Profile Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report. Read More

Taking the “Geek” out of Your Web Site Management Strategy


The evolution of interfaces to web content has changed the way companies manage their web sites. On one hand, it's easier than ever to manage digital content. But on the other, with the advent of Web 2.0, there's still a lot you need to know to maximize your web content—and your sales and customer relationships. Learn how software-as-a-service (SaaS) can play an important role in your web content management strategies.

outsource web hosting helpdesk  the “Geek” out of Your Web Site Management Strategy The evolution of interfaces to web content has changed the way companies manage their web sites. On one hand, it's easier than ever to manage digital content. But on the other, with the advent of Web 2.0, there's still a lot you need to know to maximize your web content—and your sales and customer relationships. Learn how software-as-a-service (SaaS) can play an important role in your web content management strategies. Read More

Protecting Your Network Against the Growing Danger of Web Attacks


Web-borne malware is now more common than malware entering a company through e-mail. The number of Web sites carrying malware increased by 400 percent in 2008. This can cause serious issues for your business. You need to proactively protect your networks both by instituting acceptable usage policies for employee Web usage and by implementing a solution that can effectively combat these malware intrusions. Find out how.

outsource web hosting helpdesk  Your Network Against the Growing Danger of Web Attacks Protecting Your Network Against the Growing Danger of Web Attacks If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than 19,000 clients Read More

Human Resources: To Outsource or Not to Outsource, That Is the Question


As human resource outsourcing (HRO) becomes an increasingly popular option for many HR organizations, they must inform themselves about the benefits and challenges outsourcing brings. Find out why outsourcing your HR activities may or may not be right for you.

outsource web hosting helpdesk  Resources: To Outsource or Not to Outsource, That Is the Question In today’s business world, human resource outsourcing (HRO) is becoming increasingly popular. While earlier adopters of HRO have had less than ideal experiences with their outsourcing partners (poorly integrated service delivery, lack of common HR standards, etc.), today’s outsourcing services have greatly improved. According to a mid-2009 report by AMR Research Inc. on the state of IT outsourcing, roughly 80 percent of enterprises Read More

Network Engines, Inc. - Double the CPUs for Web Serving


Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving. In this note, we examine the company and its outlook.

outsource web hosting helpdesk  Engines, Inc. - Double the CPUs for Web Serving Vendor Genesis Network Engines, Inc. (NEI) was formed in 1997 as an IP content delivery-focused vendor. The founder was Lawrence Genovesi, who continues to run the company as President. The original product was a multi-processor server targeted at streaming media providers. In 1998, the company shifted its focus to clustered server products, based on the belief that Internet growth would lead to the need for scalable, cost-effective servers. NEI's Read More

Crucial Cloud Hosting


Crucial Cloud Hosting is a privately held Australian cloud hosting company.

outsource web hosting helpdesk   Read More

Driving Your Web Site to Success


Thousands of new Web sites appear every day. Many of them, however, are destined to have limited impact on the businesses they represent. Yet there are businesses with Web sites that have transformed their operations by additional lead generation, customer satisfaction, or online sales. How can you differentiate your Web site and ensure it brings you a solid return on investment—and boosts your sales? Find out more.

outsource web hosting helpdesk  Your Web Site to Success Thousands of new Web sites appear every day. Many of them, however, are destined to have limited impact on the businesses they represent. Yet there are businesses with Web sites that have transformed their operations by additional lead generation, customer satisfaction, or online sales. How can you differentiate your Web site and ensure it brings you a solid return on investment—and boosts your sales? Find out more. Read More