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Documents related to » outsourced data center management


Automating Your Call Center Feedback
Automating Your Call Center Feedback. Solutions and Other Documents to Characterize Your Buy, In Relation To Automating Your Call Center Feedback. Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with

OUTSOURCED DATA CENTER MANAGEMENT: Automating Your Call Center Feedback Automating Your Call Center Feedback Source: Mindshare Technologies Document Type: White Paper Description: Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with that company. Are your customers saying this about your local contact center? If so, do you know
8/3/2009 3:19:00 PM

Call Center Buyer’s Guide
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide. A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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11/13/2007 5:13:00 PM

PSINet and HP ~ OpenMail as an Outsourced Global Messaging
We expect the plan to be a moderate success in Europe. We have no expectations of success within the United States

OUTSOURCED DATA CENTER MANAGEMENT: ~ OpenMail as an Outsourced Global Messaging PSINet and HP ~ OpenMail as an Outsourced Global Messaging P. Hayes - April 7, 2000 Read Comments Event Summary PARIS (BUSINESS WIRE) - Internet Super Carrier PSINet (NASDAQ:PSIX) and Hewlett-Packard Company (NYSE:HWP) announced they will offer hosted, business-class messaging and collaboration e-services. The announcement was made at E-Services World. The new Global Enterprise Messaging Service (GEMS) is scheduled to be available from the end of March from
4/7/2000

Four Critical Success Factors to Cleansing Data
Four Critical Success Factors to Cleansing Data. Find Guides, Case Studies, and Other Resources Linked to Four Critical Success Factors to Cleansing Data. Quality data in the supply chain is essential in when information is automated and shared with internal and external customers. Dirty data is a huge impediment to businesses. In this article, learn about the four critical success factors to clean data: 1- scope, 2- team, 3- process, and 4- technology.

OUTSOURCED DATA CENTER MANAGEMENT: Four Critical Success Factors to Cleansing Data Four Critical Success Factors to Cleansing Data Source: PM ATLAS Business Group, LLC Document Type: White Paper Description: Quality data in the supply chain is essential in when information is automated and shared with internal and external customers. Dirty data is a huge impediment to businesses. In this article, learn about the four critical success factors to clean data: 1- scope, 2- team, 3- process, and 4- technology. Four Critical Success Factors to
1/14/2006 9:29:00 AM

Call Center Buyer’s Guide for Small and Midsized Businesses
If you'd like to know how a call center solution can boost revenues and enhance customer service, the call center buyer's guide for small and midsi...

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6/24/2009

Addressing the Complexities of Remote Data Protection
Expert solutions for adressing the complexities of remote data protection in your enterprise.Experience data recovery solutions. Free white paper! As companies expand operations into new markets, the percentage of total corporate data in remote offices is increasing. Remote offices have unique backup and recovery requirements in order to support a wide range of applications, and to protect against a wide range of risk factors. Discover solutions that help organizations protect remote data and offer extensive data protection and recovery solutions for remote offices.

OUTSOURCED DATA CENTER MANAGEMENT: Addressing the Complexities of Remote Data Protection Addressing the Complexities of Remote Data Protection Source: IBM Document Type: White Paper Description: As companies expand operations into new markets, the percentage of total corporate data in remote offices is increasing. Remote offices have unique backup and recovery requirements in order to support a wide range of applications, and to protect against a wide range of risk factors. Discover solutions that help organizations protect remote data and
4/23/2010 1:16:00 PM

Data Mining: The Brains Behind eCRM
Data mining has emerged from obscure beginnings in artificial intelligence to become a viable and increasingly popular tool for putting data to work. Data mining is a set of techniques for automating the exploration of data and uncovering hidden truths.

OUTSOURCED DATA CENTER MANAGEMENT: Data Mining: The Brains Behind eCRM Data Mining: The Brains Behind eCRM Steve McVey - November 6, 2000 Read Comments S. McVey - November 6, 2000 Introduction While customer relationship management (CRM) gets a lot of attention, one important component is often overlooked - how a company effectively uses its existing customer data to improve customer loyalty while also identifying new potential buyers of products and services. Data mining has emerged from obscure beginnings in artificial intelligence to
11/6/2000

System Center Data Protection Manager (DPM) 2007
To retain the integrity and availability of your key operational data, your server infrastructure must provide effective data backup and recovery. When used with a storage area network (SAN), a data protection manager (DPM) can help increase your storage space, reduce time needed to create backup, and allow for quick recovery of data when disaster strikes. Learn more about this scalable and cost-effective solution.

OUTSOURCED DATA CENTER MANAGEMENT: System Center Data Protection Manager (DPM) 2007 System Center Data Protection Manager (DPM) 2007 Source: LeftHand Networks Document Type: Checklist/Guide Description: To retain the integrity and availability of your key operational data, your server infrastructure must provide effective data backup and recovery. When used with a storage area network (SAN), a data protection manager (DPM) can help increase your storage space, reduce time needed to create backup, and allow for quick recovery of data when
2/15/2008 10:38:00 AM

Data Quality: A Survival Guide for Marketing
Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge, particularly when you have thousands or even millions of prospect records in your CRM system and you are trying to target the right prospect. Data quality, data integration, and other functions of enterprise information management (EIM) are crucial to this endeavor. Read more.

OUTSOURCED DATA CENTER MANAGEMENT: Data Quality: A Survival Guide for Marketing Data Quality: A Survival Guide for Marketing Source: SAP Document Type: White Paper Description: Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge, particularly when you have thousands or even millions of prospect records in your CRM system and you are trying to target the right prospect. Data quality, data integration, and other functions of enterprise information
3/16/2011 1:15:00 PM

Case Study: St. Vincent Heart Center
Until recently, St. Vincent Heart Center used an HTML-based intranet to disseminate various types of information to its 470 employees and 200 contract workers. But information on that system wasn’t easy to find. Microsoft® Office SharePoint® Server 2007 offers the organization easy access to information—and it enhances productivity and supports increased security for confidential information. Read more about the benefits.

OUTSOURCED DATA CENTER MANAGEMENT:
9/23/2008 11:47:00 AM

Data Center Automation
With the increasing complexity of the data center and its dependent systems, data center automation (DCA) is becoming a necessity. To replace the costly and inefficient human aspect of managing the data center, IT departments must adopt DCA solutions. Combined with utility-based computing architectures, these solutions can provide greater dynamics in the environment and facilitate speed of response to market demands.

OUTSOURCED DATA CENTER MANAGEMENT: Data Center Automation Data Center Automation Source: Quocirca Ltd Document Type: White Paper Description: With the increasing complexity of the data center and its dependent systems, data center automation (DCA) is becoming a necessity. To replace the costly and inefficient human aspect of managing the data center, IT departments must adopt DCA solutions. Combined with utility-based computing architectures, these solutions can provide greater dynamics in the environment and facilitate speed of response
10/30/2007 6:19:00 PM


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