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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 outsourced help desk supportwise


MCI WorldCom and Critical Path Power into Outsourced Messaging
MCI WorldCom and Critical Path plan to offer the following services: Web mail service, starting at $2 per user, per month, POP3 mail service starting at $3.50

outsourced help desk supportwise  Critical Path Power into Outsourced Messaging MCI WorldCom and Critical Path Power into Outsourced Messaging P. Hayes - May 1st, 2000 Event Summary ATLANTA, April 3 /PRNewswire/ -- MCI WorldCom today announced the availability of MCI WorldCom Managed Email, a complete suite of turnkey solutions to provide mid- and large-size businesses and organizations fully managed e-mail systems ranging from Internet e-mail to hosted Microsoft Exchange. Together with Critical Path Inc., a leading global provider of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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TurtleSpice ERP! (Week 1)


Welcome to TurtleSpice ERP, our new series on software selection! We’ll follow one company’s software selection process, from beginning to end—with your help. In fact, the fate of the company’s software selection project is in your hands. Cast your vote at the bottom of the post, and next week I’ll move the scenario forward based on the winning answer.

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How to Choose the Right Hosted CRM Solution for You


How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).

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Job Scheduling Maze in Distributed IT Landscapes - Part 1


We certainly learn new things every day, and sometimes out of pure serendipity. Namely, when I was recently asked by one of my industry contacts (working for a PR agency) whether I would like to have a briefing with and about his client, whose name included the word "batch" as a part, I agreed, thinking it was a process enterprise resource planning (ERP) vendor or maybe a manufacturing execution

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Evaluating the Total Cost of Network Ownership


The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO factors

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Global IT Evaluator Teams Up with Leading, National Consultancy to Help Businesses Compare Software Better


Access Enterprise Solutions (AES) and Technology Evaluation Centers (TEC) announce the launch of a new alliance that will provide customer-centric, locally focused, value-added business solutions for those seeking IT and ERP functional and technical expertise, supported by impartial analyst-vetted software selection assessments.

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The Keys to Successful Integration for Outsourced Service Providers


Building, maintaining, and leveraging customer data feeds is expensive and difficult. Customer data can be sent in a variety of formats, using a number of delivery methods. Amid this variety of data, outsourced service providers must be able to provide high-speed “provisioning” of customers. Businesses capable of accepting customer data regardless of format will thus have a significant competitive edge.

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Lasership.com Looks To Descartes For Same-Day Delivery Help


LaserShip.com, a nationwide online network of independent same-day delivery companies in the U.S., has licensed Descartes’ DeliveryNet solution for transportation and logistics to enable the distribution of e-commerce purchases to businesses and consumers.

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TEC Launches Merchandising Systems Evaluation Center to Help Retailers Select Software


Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) launches its Merchandising Systems Evaluation Center to help companies select the software solutions they require for their specific business requirements.

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IQMS and IFS Going Strong (without Much Help from the Cloud)


These days when all the excitement seems to be coming from “social anything” and “cloud anything” gadgets, it is refreshing to see some tried-and-true enterprise resource planning (ERP) vendors doing very well in their much less exciting manufacturing realms. The two vendors in this instance are IQMS and IFS, and there are many similarities between them (other than the

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Seven Ways to Help Avoid Lawsuits: Best Practices for Fortifying Your Background Screening Program


Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations for fortifying any company’s workforce screening program. These recommendations are derived from HireRight’s experience providing guidance to, and defending, employers and background check providers of all types and sizes in every jurisdiction in the United States.

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