X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 outsourced help desk supportwise


MCI WorldCom and Critical Path Power into Outsourced Messaging
MCI WorldCom and Critical Path plan to offer the following services: Web mail service, starting at $2 per user, per month, POP3 mail service starting at $3.50

outsourced help desk supportwise  Critical Path Power into Outsourced Messaging MCI WorldCom and Critical Path Power into Outsourced Messaging P. Hayes - May 1st, 2000 Event Summary ATLANTA, April 3 /PRNewswire/ -- MCI WorldCom today announced the availability of MCI WorldCom Managed Email, a complete suite of turnkey solutions to provide mid- and large-size businesses and organizations fully managed e-mail systems ranging from Internet e-mail to hosted Microsoft Exchange. Together with Critical Path Inc., a leading global provider of

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

Evaluate Now

Documents related to » outsourced help desk supportwise

How to Choose the Right Hosted CRM Solution for You


How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).

outsourced help desk supportwise  percent of companies that outsourced CRM achieved a positive ROI. The study reported that problems with the on-premise CRM model include high software and consulting costs, ineffective user adoption, and poor management. But for all its promises of immediate payback, the hosted CRM model does have its shortcomings. For one thing, whereas on-premise CRM solutions can be tailored to the particular needs of an organization, on demand solutions don't allow for the same degree of customization. What's more, Read More

Evaluating the Total Cost of Network Ownership


The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO factors

outsourced help desk supportwise  network, in addition to outsourced management and maintenance fees. On the support end, costs can be broken into Operations labor, Operations fees, and Help Desk. Operations labor includes management and administrative assistance needed for support. Casual learning and formal training of technical staff are factors, in addition to end-user training performed by the IS staff. There are also cost factors associated with travel and purchasing time. Networks create and require extensive communications Read More

Six Important Skills Needed in PEO


The most important consideration for product engineering outsourcing (PEO) is vendor skills. Choosing the right set of skills can help companies achieve business objectives such as reducing time to market or lowering costs. Choosing the wrong set of skills can lead to subpar outcomes and mire companies in regret. Ensuring that your projects are in good hands makes the difference between failure and success. Find out why.

outsourced help desk supportwise  Outsource IT , IT Outsourced , IT Outsourcing Services , Outsourcing in IT , IT Outsourcing Companies , Offshore IT Outsourcing , Outsourced IT Support , Business IT Outsourcing , IT Consulting Outsourcing , Outsourcing Management , IT Outsourcing Service , IT Software Outsourcing , IT Outsourcing Market , IT Outsourcing Trends , Outsourcing IT Development , IT Outsourcing Industry , IT Outsourcing Solutions , Small Business IT Outsourcing , IT Department Outsourcing , IT Outsourcing Provider , IT Read More

TurtleSpice ERP! (Week 1)


Welcome to TurtleSpice ERP, our new series on software selection! We’ll follow one company’s software selection process, from beginning to end—with your help. In fact, the fate of the company’s software selection project is in your hands. Cast your vote at the bottom of the post, and next week I’ll move the scenario forward based on the winning answer.

outsourced help desk supportwise  Since 2004, TurtleSpice has outsourced its distribution to a third-party logistics (3PL) provider for logistics and freight, having made the change when its delivery volume started to exceed the capacity of its single delivery truck. Useful TurtleSpice stats: manufacturing, warehouse, and corporate HQ facilities all located on one site $50 million in revenues for FY 2007 120 employees, 85 system users budget for licenses, implementation, and maintenance: $500,000-$750,000 seeking training, support, and Read More

i2 Technologies Gets Reporting Help From Hyperion


i2’s decision to integrate Hyperion Essbase into its TradeMatrix™ applications is a welcome event for users.

outsourced help desk supportwise  business intelligence,obiee,reporting software,essbase,report software,asp report,report asp net,reporting tool,web reporting,reporting tools,reporting net,report generator,business reporting software,report tool,reports asp net Read More

How HR Software Can Help with Compensation Management


Although HR software will not perform miracles, nor will it convert reactive and rigid HR professionals or managers into proactive leaders, it can help with compensation management by allowing decision makers to manage and visualize compensation, indicate trends in employee behavior, help with delivery of enterprise learning programs, and more.

outsourced help desk supportwise  compensation, compensation management, benefits, benefits management, HR compensation, HCM compensation, compensation software, benefits software, HR analytics, pay software Read More

Analytics To Optimize Marketing Performance—Tools Can Help Marketers Make Better Decisions


Marketing departments cannot optimize what they are not managing, and they cannot manage what they are not measuring. This analyst piece from Ventana Research shows that to be able to take control and do effective planning, marketers need insights that can only be supplied by marketing analytics.

outsourced help desk supportwise  marketing analytics, Ventana, marketing, marketing data, business analytics, metrics, marketing data Read More

5 Ways ERP Can Help You Implement Lean


Lean delivers what companies need in today's competitive world: shorter lead times, improved quality, reduced cost, increased profit, improved productivity, and better customer service. Lean advocates have come to recognize that enterprise resource planning and lean work well together: the five lean principles are supported and enhanced by the information control and management tools delivered by end-to-end enterprise software suites.

outsourced help desk supportwise   Read More

Want to Turn Your Workforce into a Real Community? EnterpriseJungle Can Help


How often do we feel that we hardly know the person sitting in the cubicle next to ours, let alone someone sitting in our company’s Hong Kong or Sydney office? Yet, unbeknownst to us that colleague could have expertise and connections that would be of great importance for our next project. Workforce access to information, knowledge, and opportunity has direct correlation to productivity, retention

outsourced help desk supportwise   Read More

HIPAA! HITECH! HELP! - Mobile Device Management (MDM) in Healthcare


Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility.

outsourced help desk supportwise  mobile device management,enterprise mobility management,mdm strategy,healthcare mdm,enterprise mobility management strategy,emm strategy,mobile device management vendors,mobile device management companies,mobile device management ipad,ipad mobile device management,mobile device management comparison,remote mobile device management,mcafee mobile device management,hosted mobile device management,good mobile device management Read More

How Project Management Can Help Manufacturers


Recently there were two great articles published on our Website touching the interesting problem of interactions between traditional manufacturing management and project management: The Business Model for the 21st Century Is Project-centric and Weather the Recession with Project ERP. I agree with the respective authors that the project-driven management approach can help companies improve their

outsourced help desk supportwise   Read More

How Manufacturers Use Technology to Help Weather the Economic Downturn


Too often, manufacturers implement technology for financial reporting, but overlook efficiencies that can generate cash flow and reduce costs on the shop floor. While credit won’t cure the credit crunch manufacturers are facing, automated processes that improve cash flow and keep lenders in the loop can go a long way in convincing lenders that their risk is low. Find out more about how automated systems can help you.

outsourced help desk supportwise  economic downturn,economic downturn affect,economic downturn articles,economic downturn began,economic downturn construction,economic downturn consumers,economic downturn continues Read More

But, I Thought the ERP System Was Going to Help Us with That!


Here's an all-too typical scenario. Management at a multinational company decides to implement a standardized enterprise resource planning (ERP) solution. Everyone expects to cut costs and improve core end-to-end processes. But 13 months later, vital key performance indicators (KPIs) don’t improve as planned. Discover how a company focused on user performance to bring its ERP reality back into alignment with its vision.

outsourced help desk supportwise  knoa software,knoa,erp,business process,system performance,performance monitoring,business performance,process improvement,process flow,process outsourcing,process mapping,business application,business process outsourcing,business processes,business process software,business process improvement,business process reengineering,business process analysis,business process automation,performance metrics,performance tools Read More

Coordinating Outsourced Manufacturing: A Win-win Proposition for Both Sides of Manufacturing Partnerships


Managing the demands of constant change is one of the biggest challenges facing the electronics manufacturing services (EMS) industry today. Collaboration between original equipment manufacturers (OEMs) and contract manufacturers (CMs) can help both sides leverage the supply chain to manage change. Find out about a solution that can help you create a successful collaboration strategy that optimizes your supply chain.

outsourced help desk supportwise  Outsourced Manufacturing: A Win-win Proposition for Both Sides of Manufacturing Partnerships Coordinating Outsourced Manufacturing: A Win-Win Proposition for OEMs and CMs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Kinaxis has gained significant recognition in the marketplace for its focus on delivering a real-time supply chain that drives operations performance management in manufacturing and demand management. Read More