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Documents related to » outsourced help desk


PSINet and HP ~ OpenMail as an Outsourced Global Messaging
We expect the plan to be a moderate success in Europe. We have no expectations of success within the United States

OUTSOURCED HELP DESK: ~ OpenMail as an Outsourced Global Messaging PSINet and HP ~ OpenMail as an Outsourced Global Messaging P. Hayes - April 7, 2000 Read Comments Event Summary PARIS (BUSINESS WIRE) - Internet Super Carrier PSINet (NASDAQ:PSIX) and Hewlett-Packard Company (NYSE:HWP) announced they will offer hosted, business-class messaging and collaboration e-services. The announcement was made at E-Services World. The new Global Enterprise Messaging Service (GEMS) is scheduled to be available from the end of March from
4/7/2000

BUY.COM Called 911 For Help
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

OUTSOURCED HELP DESK: BUY.COM Called 911 For Help BUY.COM Called 911 For Help A. Turner - February 25, 2000 Read Comments Event Summary Service911.com has announced a deal with BUY.COM to provide technical support for the Internet retailer. Using Service911.com s Application Service Provider (ASP) model, BUY.COM s new Technical Service Center offers an array of support options including: More than 5,000 streaming how-to tutorials and videos Easy-to-find product support information on 18,000 products Free technical support
2/25/2000

The Keys to Successful Integration for Outsourced Service Providers
Building, maintaining, and leveraging customer data feeds is expensive and difficult. Customer data can be sent in a variety of formats, using a number of delivery methods. Amid this variety of data, outsourced service providers must be able to provide high-speed “provisioning” of customers. Businesses capable of accepting customer data regardless of format will thus have a significant competitive edge.

OUTSOURCED HELP DESK: to Successful Integration for Outsourced Service Providers The Keys to Successful Integration for Outsourced Service Providers Source: Pervasive Software Document Type: White Paper Description: Building, maintaining, and leveraging customer data feeds is expensive and difficult. Customer data can be sent in a variety of formats, using a number of delivery methods. Amid this variety of data, outsourced service providers must be able to provide high-speed “provisioning” of customers. Businesses capable
10/27/2006 4:30:00 PM

The Case for Outsourced Demo/Eval Program Management
As new products are developed and introduced in the market, it becomes important for manufacturers to know the saleability of these products to further explore the marketing possibilities in the niche user segment. Learn about the Demo/Eval programs that are commonly used by manufacturers to test the usability of their product and also understand some of the basic user requirements that should be offered to enhance saleability.

OUTSOURCED HELP DESK: The Case for Outsourced Demo/Eval Program Management The Case for Outsourced Demo/Eval Program Management Source: Extron Document Type: White Paper Description: As new products are developed and introduced in the market, it becomes important for manufacturers to know the saleability of these products to further explore the marketing possibilities in the niche user segment. Learn about the Demo/Eval programs that are commonly used by manufacturers to test the usability of their product and also understand
1/8/2010 2:25:00 AM

Software Assessment Powered by Innovative Technology at Newport Corporation
When Newport Corporation needed an integrated business system, it enlisted CSCG to help evaluate existing enterprise resource planning (ERP) solutions. CSCG leveraged innovative software assessment tools to help make a selection decision at a savings of $50,000 in project costs, mitigating risk by delivering key reporting capabilities based on impartial data. This case study shows how it was done.

OUTSOURCED HELP DESK: Software Assessment Powered by Innovative Technology at Newport Corporation Software Assessment Powered by Innovative Technology at Newport Corporation Source: Newport Corporation, Computer Systems Consulting Group – CSCG Document Type: Case Study Description: When Newport Corporation needed an integrated business system, it enlisted CSCG to help evaluate existing enterprise resource planning (ERP) solutions. CSCG leveraged innovative software assessment tools to help make a selection decision at a
6/22/2006 3:03:00 PM

Three Steps to Increasing Profit in the Economic Downturn with Help from a Warehouse Management System
Expert solutions for warehouse managing system (WMS).Read our free whitepaper! This may be a challenging economic period, but smart companies will use it as an opportunity to examine operational efficiency and best practices to reap benefits once the market improves. Your warehouse management system (WMS), a vital component of the supply chain execution suite, should be a key contributor in the search for cost-saving efficiencies—as well as the integration of your global supply chains. Learn more.

OUTSOURCED HELP DESK: Three Steps to Increasing Profit in the Economic Downturn with Help from a Warehouse Management System Three Steps to Increasing Profit in the Economic Downturn with Help from a Warehouse Management System Source: HighJump Software Document Type: White Paper Description: This may be a challenging economic period, but smart companies will use it as an opportunity to examine operational efficiency and best practices to reap benefits once the market improves. Your warehouse management system (WMS), a vital
10/20/2009 12:47:00 PM

HCIMS - Help Desk RFP Template


OUTSOURCED HELP DESK: HCIMS - Help Desk RFP Template covers industry-standard functional criteria of HCIMS - Help Desk that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your HCIMS - Help Desk software project. Includes: Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

New Generation of De-dupe for Green Storage Data Protection
IT managers face explosive data growth, which drives up costs for primary storage and storage for backup and disaster recovery. To help reduce costs and footprint while maximizing return on investment (ROI), a single-instance repository de-duplication tool, when integrated with a virtual tape library, could be the answer. Learn about how using this green, flexible, and scalable solution can help with your backup needs.

OUTSOURCED HELP DESK: New Generation of De-dupe for Green Storage Data Protection New Generation of De-dupe for Green Storage Data Protection Source: FalconStor Software Document Type: White Paper Description: IT managers face explosive data growth, which drives up costs for primary storage and storage for backup and disaster recovery. To help reduce costs and footprint while maximizing return on investment (ROI), a single-instance repository de-duplication tool, when integrated with a virtual tape library, could be the
6/3/2008 3:48:00 PM

An Introduction to Mediation-based Advanced Service Management
Personalized and higher-quality network services, such as customized or performance-sensitive services, can help you stand out from the competition. But can you give customers any range of those services without undergoing a complete system transformation? Yes: by using mediation to deliver advanced service management. Find out how mediation can help you offer unique, wide-ranging services—without sacrificing quality.

OUTSOURCED HELP DESK: An Introduction to Mediation-based Advanced Service Management An Introduction to Mediation-based Advanced Service Management Source: Amdocs Document Type: White Paper Description: Personalized and higher-quality network services, such as customized or performance-sensitive services, can help you stand out from the competition. But can you give customers any range of those services without undergoing a complete system transformation? Yes: by using mediation to deliver advanced service management. Find out
3/20/2008 4:31:00 PM

SmartOrg


OUTSOURCED HELP DESK: SmartOrg Value-Based Management systems help management strategize project investment. Its systems help project teams collaborate at early and key stages and its analytic engines enable people to use decision and risk analysis methodologies without being highly trained analysts.

Sales Force Automation (SFA) Buyer s Guide
The sales force automation buyer's guide will help you find the ideal sfa system for your company.

OUTSOURCED HELP DESK: Sales Force Automation (SFA) Buyer s Guide Sales Force Automation (SFA) Buyer s Guide What business couldn t use more sales these days? Sales force automation (SFA) can help bring in those extra dollars. But how do you find an SFA solution that s powerful enough to do the job for both sales reps and management? The Sales Force Automation Buyer s Guide will help you find the ideal SFA system for your company. In this definitive guide, you ll learn what type of SFA buyer you are; what the core and advanced
11/23/2009


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