Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.
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applications are more often outsourced than infrastructure, and this is increasingly done through SaaS. These applications include travel services, h uman resources (HR) management (personnel, benefits, and payroll, from vendors like Taleo , Employease , Kronos , Ultimate Software , etc.), and billing and payment processing. Business to consumer (B2C) e-commerce and product catalogs are also delivered through SaaS. This includes dynamic pricing models, customer loyalty groups, targeted sales promotions,