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Computer Associates Goes E-Business in a Big Way
Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. CA has

service computer consultants  the reorganization of their service and sales staffs, they are focusing on solution-oriented selling. CA has previously failed to make inroads in the consulting arena, and they feel e-business is the way to fix the problem. According to Sanjay Kumar, chief operating officer of CA, It will be the single largest field reorganization we have done in the company in the last 10 years. It's there to allow us to be more responsive to customers. CA is reorganizing the sales force around two segments, OS/390 Read More
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » service computer consultants


Case Study: Service Provider Xcelerate Speeds CommerceScout Along New Trail
B2B cross-marketplace creator and dot-com start-up CommerceScout not only received implementation assistance from e-business service provider Xcelerate, but

service computer consultants  Study: Service Provider Xcelerate Speeds CommerceScout Along New Trail Case Study: Service Provider Xcelerate Speeds CommerceScout Along New Trail J. Diezemann - June 7, 2000 Case Study Summary: Sometimes when you start out on a journey, a guide can direct you to a destination quite different from the one to which you originally had set course. Such is the case for CommerceScout, a dot-com located in Seal Beach, California. Their destiny was forever altered when they enlisted the services of Read More
The Impact of IT Service on Business Process Management
There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging

service computer consultants  IT service failure, customer service reps can be instructed to take customer information for callback. This is infinitely preferable to the all too common response: the computer system is down, please call back later . Provisioning IT Service in the Agile Enterprise Utility computing, together with grid and on-demand computing, offers a way forward for organizations looking for agility and is the subject of intense discussion in the IT industry. These models promote agility and cost reduction through Read More
Computer Associates, Baan Japan and EXE Announce Strategic Alliance to Provide Total Supply Chain Management Solutions
On October 4, Computer Associates International, Inc. (CA), Baan Japan, and EXE Inc. announced a strategic alliance designed to enable Japanese companies to

service computer consultants  the manufacturing, logistics and service areas of the industry. Market Impact CA and Baan are not strangers to each other. When CA acquired ASK's Manman several years ago, Baan was subcontracted to develop the source code, after ASK's own development failure. This relationship expansion between CA and Baan, with the addition of EXE, will have the following effects: CA supplements its ability to deliver supply chain management solutions to their customers in the reviving Japanese market. CA also obtains Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

service computer consultants  the direct sales and service of fax machines, printers and copiers. Formerly known as Pitney Bowes Office Systems, Imagistics is based in Trumbull, CT. Their last-stated revenues were over $600 million. the business case Imagistics needed a solution to leverage its HR department's expertise more strategically, and consequently reduce the amount of time spent on non-strategic activities. An analysis was conducted, focusing on three areas: current business practices, cost vs. savings and validity. An Read More
Western Management Consultants
Western Management Consultants (WMC) was founded in 1975. The company@s focuses include strategic planning, executive search, and management development.

service computer consultants   Read More
Western Computer Inc.
Western Computer has been providing ERP, CRM, supply chain management and business intelligence solutions for over two decades. We specialize in Microsoft

service computer consultants  Western Computer from other Service Providers or Value Added Resellers (VARS), they say it is the world class service they have experienced from our team. Our 400+ customers are serviced by a team of over 150 experienced professionals throughout Canada and the United States.As a premier Microsoft Solution Provider we supply the three critical elements of a successful implementation: 1. World class products with Microsoft Dynamics products and CfMD ISV partners2. World class industry solution with our Read More
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

service computer consultants  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More
Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on

service computer consultants  as a Service Is Gaining Ground Introduction One does not have to closely watch the enterprise applications market to realize that the hosted delivery model is enjoying a new glorified, (or reinvented, if you prefer) status. Referred to as on-demand , utility computing , or software as a service (SaaS) delivery approaches, hosting has not only achieved buzzword status overnight, but the concept has been gaining ground through real deployments. Hosting was once known as application service provider Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

service computer consultants  tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the big picture of customer relationship management (CRM). Read More
AIM Computer Solutions, Inc.
AIM Computer Solutions, Inc. is a provider of repetitive manufacturing solutions targeted specifically for small to medium-sized automotive suppliers

service computer consultants  Computer Solutions, Inc. AIM Computer Solutions, Inc. is a provider of repetitive manufacturing solutions targeted specifically for small to medium-sized automotive suppliers. Automotive suppliers require rapid responsiveness to original equipment manufacturer (OEM) and Tier 1 electronic data interchange (EDI) transaction, barcode label, and lot control requirements. AIM is committed to understanding, developing, and deploying these requirements. Read More
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


service computer consultants  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More

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