X
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Software Test Tools
Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
 

 software helpdesk support


Soffront Software
Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer

software helpdesk support  Software Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer support, employee support, and portal applications. Soffront has more than 500 large enterprise customers as well as thousands of small enterprise customers worldwide. Soffront customers include companies across all industries, federal, state, and local government agencies, and the departments of many Fortune 500 corporations.

Read More


Software Test Tools RFI/RFP Template

Used in Design, Used While Coding, Used While Testing, Test Support Tools, General Functionality, Integration with Other Tools, Testable Platform, Ease of Use and Customizable UI, Archite... Get this template

Read More
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Software Test Tools
Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...

Documents related to » software helpdesk support

Spencer Technologies Selects IFS Metrix Service Management


Adding to its ongoing array of wins in the realm of filed service management (FSM), IFS recently announced that Spencer Technologies, a provider of network design, infrastructure installation, and technology deployment services for retail locations, has selected IFS Metrix Service Management as its FSM solution. Spencer Technologies, of Northborough, Massachusetts, will use IFS Metrix Service

software helpdesk support  IFS Metrix Service Management software to support its more than 150 technicians across five locations. With 95 percent of company revenues from retail, Spencer Technologies provides a wide range of services such as rollouts, new store/remodels, site surveys, service/repair & break/fix, depot/warehousing, debit/data & key encryption, staging/integrations, telephony support, helpdesk, and project management. Given the company’s significant number of technicians working at customer sites, and the Read More

On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation


Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring proper process management, as well as approaches to help maximize your return on investment (ROI). A SaaS solution for your enterprise resource planning (ERP) or accounting system might be your ticket to improved business and application performance.

software helpdesk support  and home workers Extra software acquired to consolidate operational and financial data across multiple business units. It is often easy to make a compelling business case based solely on eliminating such costs and inefficiencies. But there are non-economic factors to consider, too. Case file: Iron Mountain Digital This technology services arm of Iron Mountain, a $200 million public company, replaced three separate applications and myriad spreadsheets with NetSuite, which provides data to the parent Read More

Moxie Software-Promoting Social and Multichannel Customer Service


Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on

software helpdesk support  Multichannel Customer Service Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer” can be heard—it gives organizations the ability to respond quickly and effectively to build customer loyalty and satisfaction by connecting customers with the right people in organizations at the right time. As part of the push to focus on its social software platform, the software vendor changed its Read More

Customer Service, Inbound and Outbound campaing, IT Helpdesk, Accountancy outsourcing


Ovex services support the design, installation, operation, management, and continuous improvement of IT infrastructures and software solutions in areas such as - customer service - telemarketing - inbound sales - data entry - back-office support - accounting - human resources (HR) - software development  

software helpdesk support  of IT infrastructures and software solutions in areas such as - customer service - telemarketing - inbound sales - data entry - back-office support - accounting - human resources (HR) - software development Read More

On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors


Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties.

software helpdesk support  premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all Read More

Flexi Software


FlexiInternational Software, Inc. ("Flexi") provides business accounting solutions. The FlexiFinancials Enterprise Suite consists of accounting applications and components that are sold directly and through partnership programs, including private label partnerships (FIP). Flexi has been providing scalable, high volume processing, international solutions to financial services, banking, insurance, and other service organizations across the globe for over a decade.

software helpdesk support  Software FlexiInternational Software, Inc. ( Flexi ) provides business accounting solutions. The FlexiFinancials Enterprise Suite consists of accounting applications and components that are sold directly and through partnership programs, including private label partnerships (FIP). Flexi has been providing scalable, high volume processing, international solutions to financial services, banking, insurance, and other service organizations across the globe for over a decade. Read More

Cezanne Software


Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and optimize the human side of their business. The company’s focus is to provide the business owner with people-centered solutions to manage the execution and evolution of business processes that are critical for the organization's success. The privately held company's North American headquarters are in Boston, Massachusetts (US). Cézanne Software is a global software vendor with more than 300 company clients in Europe, North America, Latin America, and West Africa.

software helpdesk support  Software Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and optimize the human side of their business. The company’s focus is to provide the business owner with people-centered solutions to manage the execution and evolution of business processes that are critical for the organization's success. The privately held company's North American headquarters are in Boston, Massachusetts (US). Read More

Pearl Software Inc


Pearl Software, Inc., based in Chester Springs, PA, has grown from a one-man software developer founded in 1996 to a company whose core products are sold through several industry leading distribution channels and strategic partnerships. Pearl Software's Internet Management products are targeted to the business, education and consumer sectors. IDC projects the Internet Access Control Market to grow to $1.5 billion by 2005. Pearl Software provides network-enabled products to the growing Internet user community. It is company's primary goal to help the Internet grow as a commercial, educational and entertaining medium while providing a realistic means to protect the safety and privacy of those accessing it. Pearl Software's key patent pending-products include company's leading Internet Management products, Pearl Echo and Cyber Snoop Desktop.

software helpdesk support  Software Inc Pearl Software, Inc., based in Chester Springs, PA, has grown from a one-man software developer founded in 1996 to a company whose core products are sold through several industry leading distribution channels and strategic partnerships. Pearl Software's Internet Management products are targeted to the business, education and consumer sectors. IDC projects the Internet Access Control Market to grow to $1.5 billion by 2005. Pearl Software provides network-enabled products to the growing Read More

Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies


ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should investigate niche software vendors who are focused on fixing fatal flaws. This paper discusses one of the potential fatal flaw areas in the CPG industry.

software helpdesk support  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP Read More

Skybot Software


Skybot Software™ is the developer of Skybot Scheduler™, an enterprise automation software for Windows, UNIX, and Linux servers. Skybot Scheduler offers: • Enterprise Scheduling - Automate complex schedules with event-driven scheduling. • Central Monitoring - Monitor across your enterprise from one central console. • File Transfer Management - Set up jobs to transfer files quickly and securely. • Notification & Reporting - Set up automatic notification and generate reports. • Business Process Automation - Forecast processes and job streams quickly and easily. Skybot Software is backed by Help/Systems, LLC the industry leader in automated operations software for IBM Power Systems servers. With almost 30 years of scheduling experience, Help/Systems, LLC knows what it takes to deliver industrial strength, high quality, and easy-to-use enterprise automation software. With products like the Robot/SCHEDULE enterprise scheduler, they’ve helped more than 15,000 customers around the world automate their job schedules.

software helpdesk support  Software Skybot Software™ is the developer of Skybot Scheduler™, an enterprise automation software for Windows, UNIX, and Linux servers. Skybot Scheduler offers: • Enterprise Scheduling - Automate complex schedules with event-driven scheduling. • Central Monitoring - Monitor across your enterprise from one central console. • File Transfer Management - Set up jobs to transfer files quickly and securely. • Notification & Reporting - Set up automatic notification and generate reports. • Read More

Scribe Software


Scribe Software Corporation provides CRM data migration and integration software solutions that put CRM to work for its customers. Scribe's products make it possible for companies to sell more and provide better customer service by creating one complete view of the customer in CRM.  Scribe Software is a privately held corporation headquartered in Bedford, New Hampshire and was founded in 1996.

software helpdesk support  Software Scribe Software Corporation provides CRM data migration and integration software solutions that put CRM to work for its customers. Scribe's products make it possible for companies to sell more and provide better customer service by creating one complete view of the customer in CRM.  Scribe Software is a privately held corporation headquartered in Bedford, New Hampshire and was founded in 1996. Read More

CARL Software


Founded in 1985, CARL Software specializes in computerized maintenance management systems (CMMSs) and enterprise asset management (EAM) software. The company is headquartered in Limonest (France), with offices in Paris (France), and international offices in Canada, Germany, Italy, Spain, and the United States (US).

software helpdesk support  Software Founded in 1985, CARL Software specializes in computerized maintenance management systems (CMMSs) and enterprise asset management (EAM) software. The company is headquartered in Limonest (France), with offices in Paris (France), and international offices in Canada, Germany, Italy, Spain, and the United States (US). BEGINLYX Read More

Year in Review: Top Enterprise Software News and Trends for 2011


With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now.

software helpdesk support  in Review: Top Enterprise Software News and Trends for 2011 With 2011 just about under wraps, we asked our analysts to weigh in on this year’s trends and enterprise software news-makers. Jorge García, BI Research Analyst Three business intelligence (BI) terms kept making the headlines in 2011: 1.  Big data : Everyone is jumping on the big data wagon— Oracle and Microsoft with their Hadoop appliances; Teradata ’s acquisition of Aster Data ; HP ’s purchase of Vertica , IBM ’s  acquisition of Read More

ERP Software Blog


The ERP Software Blog is a member-supported blog that includes comparisons and opinions about enterprise resource planning (ERP) and the software selection process.

software helpdesk support  Software Blog The ERP Software Blog is a member-supported blog that includes comparisons and opinions about enterprise resource planning (ERP) and the software selection process. Read More