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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 successful outsourcing examples


How Successful ERP Selections Are Made
How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » successful outsourcing examples

Forget Speeds and Feeds-ERP Outsourcing for the Mid-market


If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the various models. The best way to make a comparison in a thoughtful and effective manner is to develop individual specifications matching buyer needs with service provider strengths in order to make an enduring match. Find out how.

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Eccentex-Enabling Do-it-yourself Case Management


Various types of vendors and products have taken hold of the business process management (BPM) software market. While there are mainstream BPM providers such as IBM, Oracle (see here), Pegasystems (see here), Tibco, etc., there is a crop of open source providers such as Bonitasoft (see here) and other relative BPM newcomers such as AuraPortal (see here). We recently came across Eccentex

successful outsourcing examples  in revenue, launching a successful initial public offering (IPO) on NASDAQ, and getting acquired for approximately 25 times earnings before interest, taxes, depreciation, and amortization (EBITDA). Prior to HireRight, Mr. Schrank spent more than 25 years in leadership roles in a variety of technology-based businesses, including 15 years at IBM where he served as a business unit executive with profit and loss (P&L) responsibility. He also served as vice president (VP) of sales at i2 Technologies (now JDA Read More

Delivering Operational Excellence with Innovation: Enterprise Services Architecture for Enterprise Resource Planning


Changing business practices, especially those that consolidate business and IT functions, requires careful research and decision making. For companies needing to move beyond traditional enterprise resource planning (ERP) systems, enterprise service applications (ESA) can help reduce the complexity of having disparate IT systems. Find out about the benefits of ESA and how it can help you achieve operational excellence.

successful outsourcing examples  Operational Excellence Section , Successful Businesses Achieve Operational Excellence , Operational Excellence Creating Driven Architecture , Operational Excellence Using Lean Six Sigma , Umbrella of Operational Excellence , Approach to Excellence , Operational Excellence Means Operating , Operational Excellence through BPM , Organization Operational Excellence Activities . CONTENTS   Executive Summary Enterprise Resource Planning: Strategies and Trends The Issues Why Consolidation Is Difficult Why Read More

The Seven Keys to World-class Manufacturing


What does it mean to be a world-class competitor? It means being successful in your market against any competition—regardless of size or country of origin. It means matching or exceeding any competitor on quality, lead time, cost, customer service, and innovation. It means picking your battles—competing on the terms dictated by you. But how do you get there?

successful outsourcing examples  Six Sigma Manufacturing | Successful World Class Manufacturing | What Does IT Take to Be World Class | Being World Class | Become a World Class Manufacturer with Infor | Improve Business Performance Visibility | Leading Manufacturing Consultant | Unplanned Manufacturing Overtime | Manufacturing and Customer Management Processes | Attitudes that Define World Class | How Can a Company Become and Remain World Class | Outsourcing of Manufacturing Operations | Program to Achieve World Class Manufacturing Read More

Outsourcing for SMBs without Compromising your Sanity


Small and medium businesses (SMBs) often don’t know how to engage and manage outsourcing initiatives. Both outsourcing provider and seeker should together address several questions when starting a project to outsource business or technology processes. What’s the cost benefit? What are the risks involved? Find out the customer and the vendor perspectives, and how to achieve cost savings and service-level improvements.

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Making Data Safe for Compliance and Outsourcing


Corporate leaders know that revenues are made from “better data.” And when your data is at risk, so is the survival of your organization. That’s why it’s essential to protect your revenues with “safer data”—and it’s also why the common business language is now one of risk management. IT departments are now learning this in many of the same ways that business people have always had to—including the hard way.

successful outsourcing examples  Data Safe for Compliance and Outsourcing Corporate leaders know that revenues are made from “better data.” And when your data is at risk, so is the survival of your organization. That’s why it’s essential to protect your revenues with “safer data”—and it’s also why the common business language is now one of risk management. IT departments are now learning this in many of the same ways that business people have always had to—including the hard way. Read More

Outsourcing 101 - A Primer Part Three: Approaches and Recommendations


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses recommendations for companies looking to outsource, and recommendations for outsourcing providers.

successful outsourcing examples  101 - A Primer Part Three: Approaches and Recommendations Summary When a company contracts work from another company, it is typically called outsourcing. Outsourced work is usually performed locally (onshore outsourcing), in other countries in roughly the same time zone (nearshore outsourcing,) in countries that are many time zones away (offshore outsourcing), or some combination of the above. Literally any activity that is performed by a company can be, and probably has been, outsourced. A Read More

Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case


As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars.

successful outsourcing examples  the Right Call Center Outsourcing Partner: Canada Builds a Strong Case As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars. Read More

Examples of Microsoft .NET Enablement


SYSPRO and Epicor are examples of .NET-enabled legacy software systems that have partly been componentized (rewritten), with "wrappers" added to the rest so that the legacy functionality can be used and extended through Web services on the .NET Framework.

successful outsourcing examples  ERP,enterprise resource planning,Microsoft,.Net,.Net Framework,.Net enablement,SYSPRO,Epicor,Web services,IT architecture,.NET compatibility Read More

Tips for Successful Practice of Simulation


A simulation project is much more than building a model. And the skills required go well beyond knowing a particular simulation tool. This paper discusses some important steps to enable project success and some cautions and tips to help avoid common traps.

successful outsourcing examples  for Successful Practice of Simulation A simulation project is much more than building a model. And the skills required go well beyond knowing a particular simulation tool. This paper discusses some important steps to enable project success and some cautions and tips to help avoid common traps. Read More

Why and How Outsourcing Management and Governance is Critical to Outsourcing Success


Organizations undertaking information technology and business process outsourcing typically are very focused on "doing the deal." This involves assessing service providers, determining geographies from which to source services, developing contracts, defining service levels, and a myriad of other tasks. Yet arguably the hardest part of outsourcing occurs only after the deal is done—performing ongoing outsourcing management and governance.

successful outsourcing examples  organizations struggle to implement successful OM/G programs. There are many reasons for this: Under-investing in OM/G resources. Many organizations undertake outsourcing to reduce costs and are reticent to adequately fund OM/G efforts. Not planning for OM/G early enough in the outsourcing evaluation process. Underestimating the challenges, skills and resource requirements for OM/G efforts. Assuming that existing staff possess the skills and experience required to perform OM/G activities. This is often Read More

Dedicated Offshore Outsourcing


IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore client services manager. IXION provides VoIP phone service, support tools, and issue tracking systems to facilitate communication. IT infrastructure/offshore operations: IXION will design and manage the creation of a wholly owned offshore operation for your organization. All aspects of setting up the offshore operation and creating the subsidiary are delivered within a fixed budget and timeframe. IXION will transition the operation over to you after a designated training period. This is a build-operate-transfer (B-O-T) model. IXION has a dedicated and experienced senior management team. The company's development resources, offshore infrastructure, and customer base helps support its professional onshore and offshore services.  

successful outsourcing examples  Offshore Outsourcing IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore Read More

The Top 10 Myths of A/P Outsourcing


Taking hold of the advantages best-in-class companies gain through efficient automated accounts payable (A/P) means letting go of common misconceptions about outsourcing. Find out why.

successful outsourcing examples  Top 10 Myths of A/P Outsourcing Taking hold of the advantages best-in-class companies gain through efficient automated accounts payable (A/P) means letting go of common misconceptions about outsourcing. Find out why. Read More

Accelerated Outsourcing


Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce costs and gain benefits sooner. Here are key issues you should consider when fast-tracking the process of scoping and negotiating a sourcing transaction. Collaboration and interaction are key to shortening the process while still achieving your end goal. Find out more.

successful outsourcing examples  Outsourcing Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce costs and gain benefits sooner. Here are key issues you should consider when fast-tracking the process of scoping and negotiating a sourcing transaction. Collaboration and interaction are key to shortening the process while still achieving your end goal. Find out more. Read More