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Documents related to » support services conference


AGPL v3 Touches Web Services » The TEC Blog
TEC Resources Articles Decision Support Evaluation Centers RFP Templates Software Evaluation Reports White Papers Archives August 2013 July 2013 June 2013 May 2013 April 2013 March 2013 February 2013 January 2013 December 2012 November 2012 October 2012 September 2012 August 2012 July 2012 June 2012 May 2012 April 2012 March 2012 February 2012 January 2012 December 2011 November 2011 October 2011 September 2011 August 2011 July 2011 June 2011 May 2011 April 2011 March 2011 February 2011 January 2011 Decem

SUPPORT SERVICES CONFERENCE: AGPL, innovation, soa, web 2.0, web based service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-11-2007

Dell, IBM in $6B Services Deal
Dell Computer Corp. and IBM Corp. announced that IBM will provide service and support for Dell PCs and servers.

SUPPORT SERVICES CONFERENCE: uncertainty/concern as service and support transitions to IBM. User Recommendations This agreement is of more interest to potential Dell-buyers than to IBM-watchers. Users who have been considering Dell, but are concerned because of a weak service/support message, should be reassured by this deal. This is an overall positive for those users seriously considering Dell, and is especially beneficial for those who do not have a strong internal support organization. However, users should make sure they get a a
10/6/1999

Advisory Services
TEC's Advisory Services are designed to supplement your selection project with on-site support and guidance from our software selection experts.

SUPPORT SERVICES CONFERENCE: selection project with on-site support and guidance from our software selection experts. Advisory Services style= border-width:0px; />   comments powered by Disqus Source: Technology Evaluation Centers Learn more about Technology Evaluation Centers Readers who downloaded this brochure also read these popular documents! Best Practices for ERP Implementation Sales Process Map The Importance of Data Representation: Best Practices in Creating a Usable Report 3 Key Areas to Reduce Costs with Lean Technique
10/26/2009 3:31:00 PM

IT Services E-Procurement
E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

SUPPORT SERVICES CONFERENCE: some mix of business support services. ProSavvy is an example of a more evenly focused marketplace with functionality that addresses concerns of both the buy and sell-side stakeholders. Supplier qualification serves as a significant differentiator for several marketplaces. Smarterwork, eLance and ProSavvy all place a heavy emphasis on supplier qualification. Marketplaces such as Rent A Geek that function primarily as directories perform little or no supplier qualification. Several marketplaces offer some
3/23/2001

What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

SUPPORT SERVICES CONFERENCE: What Are the Support and Maintenance Options? What Are the Support and Maintenance Options? P.J. Jakovljevic - April 4, 2007 Read Comments Enterprises can remain at the mercy of vendors high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever
4/4/2007

Case Study: Financial Services Industry
The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its customer base and derive greater profits from existing customers.

SUPPORT SERVICES CONFERENCE: Case Study: Financial Services Industry Case Study: Financial Services Industry Source: Panorama Software Document Type: Case Study Description: The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its
11/5/2010 4:45:00 PM

Case Study: Deluxe Media Services
Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in each country where Deluxe has operations, it was using a different electronic data interchange (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI solution Deluxe chose to solve them.

SUPPORT SERVICES CONFERENCE: Case Study: Deluxe Media Services Case Study: Deluxe Media Services Source: Inovis Document Type: Case Study Description: Deluxe Media Services supplies the world’s best-known film, music, and games companies with solutions for manufacturing and distributing packaged media. But in each country where Deluxe has operations, it was using a different electronic data interchange (EDI) provider and value-added network to exchange critical business documents. Learn about the problems this caused, and the EDI
5/8/2009 4:31:00 PM

HR Shared Services: A Fresh Look
There’s nothing like a recession to demonstrate the efficacy of the shared services delivery model for human resources (HR). Learn how organizations experienced with HR shared services find the model efficiently handles day-to-day administrative transactions—including delicate issues such as the paperwork aspects of layoffs—freeing staff to focus on morale and other talent-related issues caused by economic downturn.

SUPPORT SERVICES CONFERENCE: HR Shared Services: A Fresh Look HR Shared Services: A Fresh Look Source: SAP Document Type: White Paper Description: There’s nothing like a recession to demonstrate the efficacy of the shared services delivery model for human resources (HR). Learn how organizations experienced with HR shared services find the model efficiently handles day-to-day administrative transactions—including delicate issues such as the paperwork aspects of layoffs—freeing staff to focus on morale and other talent-related
10/19/2010 10:41:00 AM

Announcing TEC’s ERP for Services Buyer’s Guide » The TEC Blog
TEC Resources Articles Decision Support Evaluation Centers RFP Templates Software Evaluation Reports White Papers Archives August 2013 July 2013 June 2013 May 2013 April 2013 March 2013 February 2013 January 2013 December 2012 November 2012 October 2012 September 2012 August 2012 July 2012 June 2012 May 2012 April 2012 March 2012 February 2012 January 2012 December 2011 November 2011 October 2011 September 2011 August 2011 July 2011 June 2011 May 2011 April 2011 March 2011 February 2011 January 2011

SUPPORT SERVICES CONFERENCE: buyers guide, ERP, erp for services, Project Management, service, service based, Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-05-2012

Simplify and Comply: Integrated Solutions for Financial Services
As the banking industry goes global, the need to be available 24/7, increased demands for customer service, and reduced budgets have introduced new pressures to small to medium banking firms. And with the ongoing challenges of regulatory compliance, firms need financial services software that can reduce the risk of noncompliance while addressing the scale of their operations. Find out how an integrated solution can help.

SUPPORT SERVICES CONFERENCE:   Customer Service and Support,   Regulatory and Compliance,   Tax Compliance Related Industries:   Finance and Insurance Source: Oracle Learn more about Oracle Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation Sales Process Map The Importance of Data Representation: Best Practices in Creating a Usable Report 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses: Steer Your Business to
4/9/2008 2:51:00 PM

FAXCOM in Financial Services: Optimizing Business Workflow
Fax servers are essential for the financial services industry. Their reliability and security help transmit financial information quickly and safely. Financial institutions, however, also have workflow and document needs due to lots of back-office paperwork. Luckily, there are fax servers on the market that help financial institutions optimize workflow and business processes—organizing and reducing paperwork backlog.

SUPPORT SERVICES CONFERENCE: FAXCOM in Financial Services: Optimizing Business Workflow FAXCOM in Financial Services: Optimizing Business Workflow Source: Biscom Inc. Document Type: White Paper Description: Fax servers are essential for the financial services industry. Their reliability and security help transmit financial information quickly and safely. Financial institutions, however, also have workflow and document needs due to lots of back-office paperwork. Luckily, there are fax servers on the market that help financial
9/26/2007 11:17:00 AM


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