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Documents related to » technical help desk support


Industry Support in WCM » The TEC Blog
Product technology defines the technical architecture of the product, and the technological environment in which the product can successfully run 18   Of those categories you can expect a certain number of features to be supported by a product. The chart shows the industry average (as covered in TEC research) for levels of WCM functionality support. The closer the line is to the outer edge of the chart, the more you can expect to find standard functionality supported. These categories break down into

TECHNICAL HELP DESK SUPPORT: functionality, industry average, WCM, web content management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-11-2007

SAP Support - From Reactive to Proactive » The TEC Blog
skills that are part technical (application and operations), part project manager, part testing, and part business operations. Summary – SAP support – The Future is Predictive Over the years, SAP has made great strides in moving from a reactive to a proactive support model. The Merriam-Webster dictionary definition of pro-active is “acting in anticipation of future problems, needs, or changes.” A more focused definition for software vendors might be more along the lines of “telling the customer

TECHNICAL HELP DESK SUPPORT: ActiveEmbedded, customer support, Enterprise Support, MaxAttention, SAP, SAP Active Globa Support, Solution Manager, Standard Support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-01-2013

Technical White Paper: iSCSI Boot
Reducing costs and increasing the quantity and availability of data have always been concerns for IT departments. Booting up with a local area network (LAN) has long been one effective way of meeting those needs. However, what you might not know is that storage area network (SAN) booting with iSCSI connections can be even more effective in cutting costs and supplying information—and in providing greater security.

TECHNICAL HELP DESK SUPPORT: Technical White Paper: iSCSI Boot Technical White Paper: iSCSI Boot Source: QLogic Corporation Document Type: White Paper Description: Reducing costs and increasing the quantity and availability of data have always been concerns for IT departments. Booting up with a local area network (LAN) has long been one effective way of meeting those needs. However, what you might not know is that storage area network (SAN) booting with iSCSI connections can be even more effective in cutting costs and supplying
9/5/2007 11:53:00 AM

iWeb Agilewiz BPMS - iWeb Technical Framework
...

TECHNICAL HELP DESK SUPPORT: Agilewiz BPMS - iWeb Technical Framework iWeb Agilewiz BPMS - iWeb Technical Framework Source: iWeb Technology Solutions Document Type: Brochure Description: ... iWeb Agilewiz BPMS - iWeb Technical Framework style= border-width:0px; />   comments powered by Disqus Source: iWeb Technology Solutions Learn more about iWeb Technology Solutions
7/10/2013 5:00:00 PM

Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support » The TEC Blog
the skill of a technical writer to continuously improve upon the quality and manner of the presentation of information— KBs that have been developed for internal use within an organization need to be altered in order to become an effective tool for customers. This is not best left in the hands of a customer support employee, as persons in such a role tend to employ jargon and shorthand notations that clients might find confusing. Once the language is clarified, clients can research resolutions to known

TECHNICAL HELP DESK SUPPORT: CRM, Customer Centric, customer support, Enterprise Knowledge Base, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-11-2012

Fenestrae Offers WAP Support for Mobile Data Server
Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server in addition to Microsoft Exchange Integration for messaging.

TECHNICAL HELP DESK SUPPORT: samsung, mobile software, mobile internet, mobile applications, mobile application, social networking sites, business mobile, mobile content, mobile solutions, social networking site, voip system, wap wml, microsoft pc software, business software microsoft, wap browser, voip phone system, mobile application development, voip systems, business mobile phone, wap portal, wap push, mobile developers, wireless barcode scanner, microsoft server software, work order software, wireless wap, wap 2..
7/6/2000

Informatica Goes Multinational With Support for Unicode
Informatica Corporation (Nasdaq: INFA) announced products that enable resellers and distributors around the world to convert Informatica software to any major language for resale in their local markets.

TECHNICAL HELP DESK SUPPORT: Informatica Goes Multinational With Support for Unicode Informatica Goes Multinational With Support for Unicode M. Reed - March 15, 2000 Read Comments Event Summary PALO ALTO, Calif., /PRNewswire/ -- Informatica Corporation (Nasdaq: INFA), a leading provider of integrated analytic solutions for e-business, announced the general availability of the internationalized versions of Informatica PowerCenter, Informatica PowerMart, Informatica PowerConnect for SAP R/3 and Informatica PowerConnect for PeopleSoft
3/15/2000

SAP Extends Maximum Attention to More of its Services and Support Customers
SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development.

TECHNICAL HELP DESK SUPPORT: SAP Services, MaxAttention, Rapid Deployment Solutions, RDS, Professional Services, SAP Custom Development.
1/24/2013 11:47:00 AM

Fujitsu Poised to (Inter)Stage Glovia s ComebackPart Two: Fujitsu s Support of Glovia
As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard to globalize Fujitsu's software and service business division, Fujitsu elevated Glovia to a business unit from a mere business group level in 2003.

TECHNICAL HELP DESK SUPPORT: fujitsu, glovia, Enterprise resource planning, enterprise resource planning software, enterprise resource planning implementation, successful erp, survey erp, tool erp, top erp, top erp software, top erp systems, top erp vendors, un erp, web based erp, web erp, what is erp, benefits of erp, benefits of erp system, best erp software, best erp system, best erp systems, compare erp systems, consona erp, cost erp, cost of erp implementation, define erp, enterprise resource planning erp, epm peoplesoft, erp, erp advantages, erp application, erp applications, erp best practices, erp business, .
1/21/2004

Smartling Adds Additional Document Translation Support to Translation Management System » The TEC Blog


TECHNICAL HELP DESK SUPPORT: Cloud, enterprise translation management, industry watch, Smartling TMS, Smartling Translation Management System, translation management, translation software, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-03-2013

Choosing the Right ERP Solution to Support a Global Business
Businesses have a variety of strategies to select from when implementing enterprise resource planning (ERP) systems across their global organizations. The choice of configuration can have a profound impact on visibility across the organization, as well the cost and complexity of implementing and supporting the solution. This white paper describes the three principal choices.

TECHNICAL HELP DESK SUPPORT: Keyword, global erp solution, enterprise resource planning solution, erp configuration, epicor enterprise resource planning solution, combined erp solution, consolidated erp solution, global enterprise resource planning solution, combined enterprise resource planning solution, consolidated enterprise resource planning solution, enterprise resource planning configuration, web based erp solutions, syteline erp system, top 10 erp systems, top 10 erp solutions, web based erp solution, erp solutions providers, erp solution provider, small business erp solutions, erp solutions for small business, .
4/25/2012 4:47:00 PM


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