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Documents related to » technical support helpdesk


Industry Support in WCM » The TEC Blog
Product technology defines the technical architecture of the product, and the technological environment in which the product can successfully run 18   Of those categories you can expect a certain number of features to be supported by a product. The chart shows the industry average (as covered in TEC research) for levels of WCM functionality support. The closer the line is to the outer edge of the chart, the more you can expect to find standard functionality supported. These categories break down into

TECHNICAL SUPPORT HELPDESK: functionality, industry average, WCM, web content management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-11-2007

SSA Seeks Support from Synquest


TECHNICAL SUPPORT HELPDESK: SSA Seeks Support from Synquest SSA Seeks Support from Synquest Steve McVey - October 1, 1999 Read Comments SSA Seeks Support from Synquest S. McVey - October 1st, 1999 Event Summary On Sept. 28, System Software Associates announced a joint marketing and development agreement with SynQuest, Inc. The deal will enable SSA to sell SynQuest Manufacturing Manager software to its existing customer base and to prospective customers globally. In addition, both companies will jointly develop software to integrate
10/1/1999

Technical White Paper: iSCSI Boot
Reducing costs and increasing the quantity and availability of data have always been concerns for IT departments. Booting up with a local area network (LAN) has long been one effective way of meeting those needs. However, what you might not know is that storage area network (SAN) booting with iSCSI connections can be even more effective in cutting costs and supplying information—and in providing greater security.

TECHNICAL SUPPORT HELPDESK: Technical White Paper: iSCSI Boot Technical White Paper: iSCSI Boot Source: QLogic Corporation Document Type: White Paper Description: Reducing costs and increasing the quantity and availability of data have always been concerns for IT departments. Booting up with a local area network (LAN) has long been one effective way of meeting those needs. However, what you might not know is that storage area network (SAN) booting with iSCSI connections can be even more effective in cutting costs and supplying
9/5/2007 11:53:00 AM

SAP Support - From Reactive to Proactive » The TEC Blog
skills that are part technical (application and operations), part project manager, part testing, and part business operations. Summary – SAP support – The Future is Predictive Over the years, SAP has made great strides in moving from a reactive to a proactive support model. The Merriam-Webster dictionary definition of pro-active is “acting in anticipation of future problems, needs, or changes.” A more focused definition for software vendors might be more along the lines of “telling the customer

TECHNICAL SUPPORT HELPDESK: ActiveEmbedded, customer support, Enterprise Support, MaxAttention, SAP, SAP Active Globa Support, Solution Manager, Standard Support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-01-2013

Davis Controls Ltd.: Cutting Edge Technology, Excellent Service and Support Delivers Growth
In 1996, Davis Controls, a licensed assembler of instrumentation and control products, implemented Exact Software’s Macola Progression solution. The subsequent 50 percent increase in their sales convinced the company to deploy Macola Enterprise Suite (ES). Macola ES’s integrated business process management (BPM) tools have led to improved productivity.

TECHNICAL SUPPORT HELPDESK:   Scientific,   and Technical Consulting Services,   Management of Companies and Enterprises Related Keywords:   satisfaction,   Exact,   Davis,   case,   customer Source: Exact Learn more about Exact Readers who downloaded this case study also read these popular documents! TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises TEC 2013 ERP Buyer s Guide for Process Manufacturing Quality Management Single ERP Software versus Multiple Software Systems Databases and ERP Selection: Oracle vs.
4/29/2005 9:33:00 AM

Fenestrae Offers WAP Support for Mobile Data Server
Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server in addition to Microsoft Exchange Integration for messaging.

TECHNICAL SUPPORT HELPDESK: Fenestrae Offers WAP Support for Mobile Data Server Fenestrae Offers WAP Support for Mobile Data Server P. Hayes - July 6, 2000 Read Comments P. Hayes - July 6, 2000 Event Summary Singapore - Fenestrae has announced the Fenestrae® Mobile Data Server™ with extensive WAP functionality. The Fenestrae Mobile Data Server version 2.0 enables professionals to use their WAP phones to access any information in Microsoft® Exchange/Outlook (inbox, calendar, contacts), databases, and Intranet. Market Impact
7/6/2000

Analysis of Novell s Announced Support for Sun s Solaris 8 Operating Environment
We do not see Sun Solaris administrators implementing any Novell NDS package.

TECHNICAL SUPPORT HELPDESK: Analysis of Novell s Announced Support for Sun s Solaris 8 Operating Environment Analysis of Novell s Announced Support for Sun s Solaris 8 Operating Environment P. Hayes - February 4, 2000 Read Comments Event Summary NEW YORK, Jan. 26 /PRNewswire/ -- Novell, Inc. (Nasdaq: NOVL - news), a leading provider of Net infrastructure software, today announced support for Sun s newly launched Solaris* 8 operating environment. In cooperation with Sun, Novell delivers Net Services solutions for Solaris such as NDS
2/4/2000

Informatica Morphs into Enterprise Decision Support Vendor
Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the

TECHNICAL SUPPORT HELPDESK: Informatica Morphs into Enterprise Decision Support Vendor Informatica Morphs into Enterprise Decision Support Vendor M. Reed - January 1, 2000 Read Comments Vendor Genesis Based in Palo Alto, California, Informatica was founded in late 1993 by Gaurav Dhillon, the current Chief Executive Officer, and Diaz Nesamoney, the current President. Originally they were strictly an ETL (Extract/Transform/Load) vendor who competed with Platinum Technology, Prism Solutions, Carleton, and Evolutionary Technologies
1/1/2000

ERP for Discrete Manufacturing Accreditation Report: Business Technical Consulting (BizTech)
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by Business Technical Consulting (BizTech) and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

TECHNICAL SUPPORT HELPDESK: Manufacturing Accreditation Report: Business Technical Consulting (BizTech) ERP for Discrete Manufacturing Accreditation Report: Business Technical Consulting (BizTech) Source: Technology Evaluation Centers Document Type: Accreditation Report Description: Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the
11/29/2011 2:37:00 PM

The Interoperability and Deployability of Integrated Logistics Systems to Support the Military
The new capabilities of web-based technologies and the burgeoning digitalization of the battlefield have positioned the military to adopt complete cross-service logistics solutions. This interoperability is key for integrated logistics system (ILS) projects—as is the need for ILS to include a deployable aspect. Learn more about the importance of ILS deployability to enable “foxhole to factory” supply chain capability.

TECHNICAL SUPPORT HELPDESK: The Interoperability and Deployability of Integrated Logistics Systems to Support the Military The Interoperability and Deployability of Integrated Logistics Systems to Support the Military Source: Miro Technologies Document Type: White Paper Description: The new capabilities of web-based technologies and the burgeoning digitalization of the battlefield have positioned the military to adopt complete cross-service logistics solutions. This interoperability is key for integrated logistics system (ILS)
2/11/2009 2:04:00 PM

Enterprise Management and Support in the Industrial Machinery and Components Industry
Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for help?

TECHNICAL SUPPORT HELPDESK:   Scientific,   and Technical Consulting Services,   Management of Companies and Enterprises Source: SAP Learn more about SAP Readers who downloaded this white paper also read these popular documents! Best Practices for ERP Implementation 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey ERP Implementation Best Practices: Manufacturers and the SaaS Delivery
3/13/2007 5:15:00 PM


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