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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telemarketing outsourcing solutions


Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

telemarketing outsourcing solutions  Call centers (non-IT) Sales Telemarketing Customer care Customer support Collections Human resources (HR) payroll management 401-k processing o Benefits management Payroll processing Training o Recruiting Records management Supply chain management and logistics Physical material control activities Inbound transportation Customs brokerage Warehousing Outbound transportation IT-based supply chain services Order management Warehouse management/inventory management Event management Freight forwarding

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » telemarketing outsourcing solutions

IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry


The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target market is almost exclusively business-to-business (B2B), with the individuals often being decision makers high up the corporate ladder. Find out how to reach this difficult target, with prospecting methods and tips for making more complex sales.

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Software Giants Make Courting A Small Guy Their "Business One" Priority Part Two: Market Impact


Mid-market and the SMB segment are the next frontiers and a promised land for all the enterprise vendors, small and large alike.Still, the willingness of smaller IT departments to go for more sophisticated technology beyond the all-too-common dispersed islands of information on Excel spreadsheets, Access-based reports and queries, or even managers’ pocket paper-pads and post-it notes, does not guarantee any vendor an easy ride.

telemarketing outsourcing solutions  direct sales force, a telemarketing organization, channel partners, application outsourcing and consulting resources, it stands a fair chance, but a lot will depend on how the vendor will deal with its channel. Oracle will have to ensure clear dividing lines with its reseller community to avoid confusion for its prospective customers. This concludes Part Two of a four-part note. Part One detailed the events. Part Three will continue the Market Impact. Part Four will discuss Challenges and make User Read More

Rules-based Marketing: Helping Companies Transform Leads into Sales


For years, small to medium businesses have envied the powerful marketing campaigns of their larger counterparts. But today, bigger budgets and marketing departments are no longer the only keys to marketing success. Rules-based marketing is an automated strategy involving if–then rules, resulting in communications that are more timely, relevant, and consistent across multiple communication channels, for even the smallest organization.

telemarketing outsourcing solutions  via email, direct mail, telemarketing or other communication channels. Through rules-based marketing, you, as a marketer, create “rules” that guide your marketing campaigns. These rules govern which information is sent out when, which messages go to whom, which prospects or customers fall into which categories and so on. Rules-Based Marketing in Action Let’s say you send out an email announcing a Web-based seminar. Using rules-based marketing, you can set rules that automate the different actions Read More

Customer Service, Inbound and Outbound campaing, IT Helpdesk, Accountancy outsourcing


Ovex services support the design, installation, operation, management, and continuous improvement of IT infrastructures and software solutions in areas such as - customer service - telemarketing - inbound sales - data entry - back-office support - accounting - human resources (HR) - software development  

telemarketing outsourcing solutions  - customer service - telemarketing - inbound sales - data entry - back-office support - accounting - human resources (HR) - software development Read More

Meridian Knowledge Solutions Meridian Global LMS 2011 for Learning Management Solutions Certification Report


The Meridian Knowledge Solutions product Meridian Global LMS 2011 is now TEC Certified for online evaluation of learning management solutions in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator to help organizations with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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ACOM Solutions, Inc.


For over 28 years, ACOM has automated the document and payment processes for more than 4,000 organizations. ACOM’s Electronic Document Management solutions quickly bolt-on to an organization’s existing Sage ERP MAS 90, MAS 200, MAS 500, Sage ERP X3, Sage ERP Accpac, or Sage Fund Accounting system to extend that system’s capabilities and dramatically improve the organization's efficiency by eliminating paper (along with all the associated errors and storage costs), as well as automating their manual, paper-based processes. With ACOM’s EZContentManager, users can electronically route documents for approval, archive, scan, link together, or find their documents, using ACOM’s one-click easy-access technology -- without even leaving their Sage interface, or remotely from anywhere in the world via the Web. For more information about ACOM’s Sage-integrated Document Management solutions, please visit: http://www.acom.com/erp_solutions/sage.html. By incorporating ACOM’s solutions into their product offerings, Sage Value-Added Resellers (VARs) can easily bring this valuable set of additional cost-saving ERP enhancements to their clients. For more information about ACOM’s Partner Success Program, please visit: www.acom.com/channels.

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Specialized Solutions


Located in Nasr City, Cario (Egypt), Specialized Solutions was established in 2002. It is a Microsoft Certified Partner and develops and customizes CRM, production control, and inventory, solutions. Specialized Solutions also offers training and consulting services.

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ERP Solutions Checklist for the Mid-Market


The ERP mid-market solutions checklist provides you with a dozen key questions to ask, the answers to which will help you determine the kinds of op...

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Acceo Solutions


Providing business, accounting, and banking solutions and SaaS and cloud computing, Acceo Solutions also offers a selection of specialized consulting services ranging from strategic support to IT management and infrastructure. The company's services include payment solutions, customized development, and full integration of its own and business partners' ERP solutions.

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Wireless Solutions


Wireless Mobile Solutions

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Smart Solutions International


Smart Solutions International L.P., a consulting company, implements enterprise resource planning solutions. It provides enterprise management systems and business intelligence (BI) solutions, as well as BI components for online communications designed to turn customer data into customer intelligence. The company also sells several software solutions. These include SmartStream Financials, which is designed to improve business processes and handles work and information; SmartStream Human Capital Management (HCM), which manages human resources (HR) functions from hiring through termination, including personnel administration, payroll, and benefits; and SmartStream Procurement, which is designed to improve procurement processes. Smart Solutions International serves public sector organizations, legal firms, consulting firms, software development firms, internal IT departments, and utilities markets in North America, the Caribbean, and Latin America. The company was founded in 1995 and is based in Boca Raton, Florida, with an additional office in Toronto, Canada. As of August 2005, Smart Solutions International operates as a subsidiary of GOT Corporation, Inc.

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KeyedIn Solutions


KeyedIn Solutions offers cloud-based software systems that provide a flexible, scalable, and affordable means to simplify processes, improve performance and gain a competitive edge. KeyedIn Flex Platform, the company’s cloud application platform, allows new applications to be developed quickly. The KeyedIn project portfolio management (PPM) system supports program management offices in businesses of all types, while its professional services automation (PSA) software serves professional service organizations. The company’s enterprise resource planning (ERP) solution addresses the unique needs of custom manufacturers. 

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Glenridge Solutions LLC


Glenridge Solutions specializes exclusively in business intelligence and data warehousing solutions. This includes Sarbanes-Oxley compliance solutions and real-time reporting solutions for PeopleSoft, Oracle, SAP, and Siebel.

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New Era of on-Demand Business Intelligence Solutions


* In the On-Demand Business Intelligence Solutions report, you ll learn about the market trends reshaping business today,the steady growth in popu...

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