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Fujitsu Poised to (Inter)Stage Glovia's Comeback Part Two: Fujitsu's Support of Glovia
As a result of its commitment and investment in Glovia as a strategic catalyst for Fujitsu's global growth and a vanguard to globalize Fujitsu's software and

uk wide it support  shareholder Fujitsu from the UK-based, former MDIS (now Northgate ) in February 2000 (see GLOVIA to be Resuscitated (Hopefully) ). Fujitsu Support of Glovia After several years of focusing on the manufacturing and field service-oriented, upper mid-market as the Chess division of former MDIS, Glovia as a part of Fujitsu has since produced a plan for launching its comeback attempt, which is built on its sharp focus and expertise within certain industries, improved new product interconnectivity, and quick

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Geac Lives By Acquisitions; Will It Die By An Acquisition?


After a slew of acquisitions in the past, which have had varied outcomes, Geac seems to be grooming itself to become an attractive acquisition target. This is the conclusion to be drawn from a tumultuous period since the company reported a loss-making quarter and subsequent back-to-back speedy departures of two CEOs.

uk wide it support  executed acquisition of struggling UK-based ERP vendor JBA in 1999. The acquisition has unfortunately stopped short of producing the great synergy it seemed to have offered initially. In spite of the fact that Geac, being a large software company with a track record for profitability and growth, has significantly enhanced System 21 by embedding acquired CRM and SCE products for the apparel industry, Geac has been unable to be successful in marketing its System 21 business. The revenue from the product in Read More

IT Investment Decision Making: Getting to "Yes"


Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

uk wide it support  and marketing managers from UK businesses and Quocirca would like to thank them for their time. We would also like to thank the sponsors of the research behind this report; Cohn and Wolfe and GCL. EXECUTIVE SUMMARY Information Technology (IT) sits at the heart of the majority of modern business Very few businesses consider IT as a peripheral activity, or even a burdensome cost, the overwhelming majority consider it as a core value add to their activities IT Managers are only the starting point for Read More

4 Key Steps to Automate IT Security Compliance


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uk wide it support  operational risks banks face. UK Data Protection Act of 1998 ' The eight principles of the Data Protection Act state that all data must be processed fairly and lawfully; obtained and used only for specified and lawful purposes; adequate, relevant and not excessive; accurate, and where necessary, kept up to date; kept for no longer than necessary; processed in accordance with individuals rights as defined in the Act; kept secure; and transferred only to countries that offer adequate data protection.   In Read More

Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 2 : Decision Aids


Though many academic methods exist, few actually reach the audience they need to reach because of the barrier between academic and business languages, as well as the ability to produce workable and usable tools. This article summarizes what I believe are the methodologies most used in Business, and some of the tools that are commercially available.

uk wide it support  GEC Hirst Research Centre, UK. He has also been a consultant to the International Civil Aviation Organization (ICAO) under its Technology Assistance Program. Dr. Robins is a physics honors graduate from Imperial College, London, and the University of Manchester Institute of Science and Technology. Dr. Robins currently consults for start-up and leading edge technology organizations, related to business analytics, soft computing, CRM, Decision Support and Knowledge Management, and can be reached at Read More

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Project Failure-The Numbers, Why, and What It Means


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Minimizing the Total Cost of Technical Support for Enterprise Applications


Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership.

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BCS-IT


BCS-IT is no longer in business. Please put it and asset offline. Thanks,

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IT Project Risk Assessment


Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.

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DYNAMICS IT S.A.


Dynamics IT  is specialized in ERP consulting and implementation of high quality solutions, currently projected as the company best partner for Microsoft Dynamics AX in Latin America

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Best Practices and Processes for Improving the Business Value of IT


Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their contribution to the business and justify initiatives they seek to undertake. Read about concrete practices, processes, and recommendations to drive ROIT investment via key areas for improvement, the value of improvement, and guidelines for evaluating potential projects.

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IT Vendor Management in Hard Economic Times


During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment (ROI) is realized quickly and business competitiveness is improved at lower cost. IT vendor management allows you to build a mutually beneficial relationship with your suppliers and service providers. Find out how.

uk wide it support  from the University of Wisconsin-Milwaukee. Harvey Fain has an Electrical Engineering degree from Pratt Institute. He has over 40 years of management experience overseeing Information Systems utilizing state-of-the-art technology in medium and large-scale projects from the perspective of employee, consultant and Board member. Harvey is recognized for his unique skill of being able to interpret technology issues and translate them into a business focused strategic vision. This skill enables Harvey to Read More

Should It Be Renamed 'Unobtainium'?


Reports indicate that Intel will delay the release of its 64-bit 'Itanium' processor yet again.

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It Pays to Understand the Total Cost of Ownership (TCO) for Mobile Computers


One of the first and seemingly simple questions that companies ask when making IT investments is “how much does it cost?” Many often find themselves wondering why—even after a successful implementation—their costs keep going up. When evaluating a mobile workforce automation project, companies should take the time to conduct a thorough total cost of ownership (TCO) analysis to detect hidden costs—and avoid nasty surprises.

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