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Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

what is it outsourcing  the outsourcing contract value. What is OM/G? EquaTerra has developed a proven approach for ensuring that companies achieve the intent and value of the outsourcing transaction. EquaTerra created its OM/G methodology based on years of managing outsourcing relationships, understanding that the goals of the organization and the service provider must remain aligned for long-term success. The critical components of the approach follow - relationship management, the operating model and commercial management. Read More

Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » what is it outsourcing


Delivery Architecture - What it Means...
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to understand and act, all in sync with

what is it outsourcing  Architecture - What it Means... Introduction By now we hope you have been reading last issue's articles Remapping the Supply Chain Universe and Mapping the End-to-End Supply Chain Process , as well as this issue's Assessing Supply Chain Performance . These will be prerequisites for understanding the delivery architecture. In those articles we discussed the externalization of the business process—across multiple enterprises, and the challenge in managing your three Ps (supply chain policy, Read More
Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

what is it outsourcing  effectively than others? Understanding what you have is the lion’s share of defi ning what you need. It’s also important to fully understand what your customer — the end user — wants from IT. Is IT viewed positively and as being successful in your company? Is IT a strategic enabler or a necessary evil? The answers to these questions are essential clues to fi nding the best outsourcing vendor for your needs, and not simply taking the recommendation of one company. Turn back to plan ahead. When Read More
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

what is it outsourcing  race and after. But what if the car is inadequately designed to begin with? Or, what if the strategic requirements change to, say, off-road racing? A stock car team that is focused on operations and divorced from the strategy, design, build, finance and test phases can do little to address these challenges. In the same way, an effective IT team in the business world needs to link strategy, applications and operations across the service lifecycle in order to do its job effectively. Unfortunately, the Read More
Is One Country Good Enough to Handle Your Outsourcing Business?
Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North

what is it outsourcing  associated with high risk), what is your investment decision? The absolutely risk-averse people will only buy the bond and the opposite (extreme risk-takers) will only buy the stock. However, most of people are more likely to take some risks (but not too many or too high) while having higher return expectations than what the bond can yield. Thus, a mix of the two assets makes sense, and the proportion of each depends on what your return expectation is, or in other words, how much risk you are willing to Read More
Take It or Leave It: Moving Your Business VoIP System
Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the

what is it outsourcing  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More
Outsourcing Best Practices
It has become very common for start-ups to begin their entire product development by leveraging companies offshore. Once a long-haul possibility for large

what is it outsourcing  10 Marathon Rules | What is Offshore Outsourcing | What is BPO | Managing Rules for Offshore Project | Best Practice for Outsourcing | Offshore Best Practices | HR BPO | BPO Management | BPO Solutions | International Offshore Software Development Company | Business IT Outsourcing | Offshore Software Services | Small Business Outsourcing | Offshoring Trends | Xoriant Solutions Whitepapers | Outsourcing Benefits | Technology Evaluation Centers Offshore Outsourcing Whitepapers | Xoriant Corporation Best Read More
Progressive IT Management Strategies: The IT manager’s 360-degree view of business
The New CIO Business Leader and Change Management ExpertToday’s chief information officer (CIO) not only has to be knowledgeable about technology, but

what is it outsourcing  IT Management Strategies: The IT manager’s 360-degree view of business The New CIO Business Leader and Change Management Expert Today’s chief information officer (CIO) not only has to be knowledgeable about technology, but frequently, the CIO is called upon to align the strategic goals of senior management in addition to managing on-going, day-to-day technology issues—the technology that provides visibility in the decision-making process.According to the IBM survey Expanding the Read More
Dedicated Offshore Outsourcing
IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and

what is it outsourcing  Offshore Outsourcing IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore Read More
Simatic IT Interspec
Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate

what is it outsourcing  IT Interspec Simatic IT Interspec is a corporate product specification management system, which enables a company's product lifecycle management strategy. Corporate specification management allows a whole organization to speak a single language for specifications. Simatic IT Interspec is the single point of reference for product specifications. Through its flexible and configurable structure and glossary, specifications are standardized throughout the company, and anyone around the world will be Read More
Software development outsourcing
Heurística can help companies determine if Mexico is the best option for their outsourcing plans, and then offer a choice of locations. The company can also

what is it outsourcing  development outsourcing Heurística can help companies determine if Mexico is the best option for their outsourcing plans, and then offer a choice of locations. The company can also help clients find a reliable software development company that partners with clients according to their conditions, and asks in-depth questions about clients specific tecnical recommendations. Heurística can also help with the legal and accounting aspects of outsourcing in Mexico. Read More
Achievo Outsourcing Suite


what is it outsourcing   Read More
Outsourcing Center
Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

what is it outsourcing   Read More
Thinking of Outsourcing Your Entire Recruitment Process? Here's What You Need to Know
As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is

what is it outsourcing  Entire Recruitment Process? Here's What You Need to Know In the past, hearing the word outsourcing would conjure up images of some customer service representative sitting in a call center on the other side of the world, with a limited knowledge of my company and/or product (and perhaps of the English language) attempting to help me solve my problem. After a few minutes of friendly banter, I would hang up the phone and be no further ahead in my quest than when I first made my call. Sound familiar? Today Read More
Outsourcing 101 - A Primer Part Three: Approaches and Recommendations
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses

what is it outsourcing  101 - A Primer Part Three: Approaches and Recommendations Summary When a company contracts work from another company, it is typically called outsourcing. Outsourced work is usually performed locally (onshore outsourcing), in other countries in roughly the same time zone (nearshore outsourcing,) in countries that are many time zones away (offshore outsourcing), or some combination of the above. Literally any activity that is performed by a company can be, and probably has been, outsourced. A Read More

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