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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what is outsourcing services


Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

what is outsourcing services  the outsourcing contract value. What is OM/G? EquaTerra has developed a proven approach for ensuring that companies achieve the intent and value of the outsourcing transaction. EquaTerra created its OM/G methodology based on years of managing outsourcing relationships, understanding that the goals of the organization and the service provider must remain aligned for long-term success. The critical components of the approach follow - relationship management, the operating model and commercial management.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » what is outsourcing services

Selecting an Outsourcing Provider-Art or Science?


As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a company ensure they have made the right choice in selecting one?

what is outsourcing services  to your business objectives? What is your core competence? What activities are not core to your business? What is your outsourcing strategy? Do you envision outsourcing or offshoring? Or both? Will you use an outsourcing provider? Or setup your own captive facility? From an outsourcing perspective, what is your anticipated future state in 3 to 5 years? What is the mix of onshore to offshore in the future? What tasks are performed onshore versus offshore? Application software? Call center support? Read More

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

what is outsourcing services  with these enhancements)? Furthermore, what is the realistic value of these upgrades when the enterprise system is old, and therefore quite stable and functional (tailored to fit)? Mature systems require an approach different from newer implementations to software support. The focus must be on customization, interoperability, and performance support. Yet vendors continue to offer the same one-size-fits-all models of support. Several sources tell us that users are now asking that the frequency of new Read More

Outsourcing in Latin America


Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

what is outsourcing services  in Latin America Outsourcing in Latin America Jorge Garcia - August 17, 2009 The outsourcing industry has not been spared by the current conditions of global economic volatility. Indeed, it has been affected both directly and indirectly by this economic crisis. Outsourcing target markets are also suffering from severe difficulties as they struggle to recover from the crisis. This has brought about a change in the behavior of some outsourcing niche areas, and has also modified the criteria and Read More

Outsourcing Security Part 3: Selecting a Managed Security Services Provider


As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider.

what is outsourcing services  to ensure robust operations? What are staffing practices? How does the MSSP screen potential employees? How is the staff retained and compensated? Is the MSSP able to hire and retain staff with sufficient skills to support the enterprise? Does the MSSP require and support continued training? How does the MSSP ensure client confidentiality? Is the MSSP business environment always-on, ensuring employees watch clients' networks and ensure protection at all hours? Companies should also ask about the MSSPs' Read More

Linux and Open Source IT Services (Excel Format) RFI/RFP Template


OS and Application Services, Support Services, Consulting, Implementatation, and Reselling, Migration and Version Maintenance Services, Customization Services, Development Services, Security Services, License Support and Applicability, Training and Community Participation, High-Level Market Characteristics

what is outsourcing services  Services requirements. Find out what features and functions vendors support, and how they support them. Collect Clear Open Source and Linux, IT Services RFI and RFP Responses Improve vendor participation by issuing RFIs that vendors can understand, and respond to easily. Use RFI responses to create lists of requirements for your RFPs or requests for quotation (RFQs). Make sure that vendors understand and can support all your requirements. Eliminate Open Source and Linux, IT Services Implementation Read More

Understanding SOA, Web Services, BPM, and BPEL Part Two: BPEL and User Recommendations


In a somewhat simplified language, while Web services allow applications to easily exchange and reuse information, it is only when they are orchestrated (coordinated) into long-running business flows or processes that enterprises can realize their true value.

what is outsourcing services  have and then define what services it is that they really need. Even many latest applications that are already SOA-enabled might still be at a low level of business abstraction, while ironically, some legacy applications might be easier to encapsulate and integrate. Businesses can already create and utilize Web services that can be reused by other applications, such as services to authorize credit card or to authenticate a person's identity while logging onto several systems. Yet, to fully benefit from Read More

Case Study: IAP Worldwide Services


IAP, a support services provider to the US Department of Defense and other federal customers, had to address the increasing challenges of forecasting and budgeting. Its old financial system required time-intensive data entry and lacked the functionality for detailed resource planning and reporting. Of all business analytics products, IAP found Cognos TM1 offered the speed, agility, and Web-based functionality it needed.

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Four Reasons Why QuickBooks Is Failing Your Services Business


This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization.

what is outsourcing services  Reasons Why QuickBooks Is Failing Your Services Business This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization. Read More

Expense Management for Professional Services


Professional services organizations rely on their employees to drive business and deliver value to clients. A major factor for these companies is the speed at which clients are billed and the accuracy of information regarding billable time and travel. Download this Aberdeen report to learn why cloud-based expense management is ideal for professional services organizations.

what is outsourcing services  Management for Professional Services Professional services organizations rely on their employees to drive business and deliver value to clients. A major factor for these companies is the speed at which clients are billed and the accuracy of information regarding billable time and travel. Download this Aberdeen report to learn why cloud-based expense management is ideal for professional services organizations. Read More

Payroll Services Checklist


Before you talk to a payroll services provider, you need to ask yourself several important questions about the current situation of your organization, and to consider its budget, expected growth, and more. Here’s a checklist of some of those questions so you can make the most of your consultation with potential services providers. Get organized and know your requirements before you commit to buying a payroll solution.

what is outsourcing services  an in-house payroll solution? What kind of lexibility in payroll timing does you company demand from a solution? Are you looking to gain insight from employee earnings data? Is linking payroll functionality with compensation analysis a business priority? How much control of private data are you comfortable relinquishing to a third-party provider? Does you company lay claim to stringent data security controls? What degree of customization do you expect from a payroll solution? Searches related to Payroll Read More

Failure Is No Accident


Enterprise resource planning (ERP) systems are complicated beasts, and buying one without a plan is like giving your 16-year-old the keys to a Porsche without teaching him to drive. He's headed for a deadly accident, and if you purchase an ERP system without first learning the basics, you are too! Download this white paper for expert advice on what you should know.

what is outsourcing services  for expert advice on what you should know. Read More

TEC 2012 ERP for Services Buyer's Guide


ERP for services solutions are changing the way professional services companies do business by combining powerful project- and resource-management tools with essential back-office functionality. Learn all about these solutions in TEC's 2012 ERP for Services Buyer's Guide. Plus get detailed product comparisons, a comprehensive vendor directory, customer success stories, and thought leadership from industry experts.

what is outsourcing services  document management solution,project management software,contract management software,professional services automation,project portfolio management,knowledge management solution,erp for services,project costing and billing,technology evaluation centers,resource allocation,erp buyer's guide,resource and expense tracking software,ppm for psa,project management and scheduling software,free project management software for windows Read More

Web-site Strategy for Organizations in the Corporate Services Industry


As marketing budgets shrink and companies in the corporate services industry aim to leverage their Web sites as less expensive alternatives to traditional marketing tools, Web-site strategy is becoming more important. Web-site strategy must focus on enhancing credibility, strengthening existing relationships, generating leads, and more. Get tips on how to create a Web-site strategy that will help you achieve these goals.

what is outsourcing services  overall organisational effectiveness. 6. What can coreDNA offer? Our technology, coreDNA is a fully scalable, integrated website management platform which puts the user in control of content. The flexibility of the platform enables use across single or multiple channels, including websites, microsites, intranets and extranets, allowing for use in line with single or multiple systems already in place. Built with a focus on business, coreDNA is developed around our RISE model, an implementation methodology Read More

Outsourcing Center


Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

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