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Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

what is outsourcing services  the outsourcing contract value. What is OM/G? EquaTerra has developed a proven approach for ensuring that companies achieve the intent and value of the outsourcing transaction. EquaTerra created its OM/G methodology based on years of managing outsourcing relationships, understanding that the goals of the organization and the service provider must remain aligned for long-term success. The critical components of the approach follow - relationship management, the operating model and commercial management. Read More
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » what is outsourcing services


Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

what is outsourcing services  to ensure robust operations? What are staffing practices? How does the MSSP screen potential employees? How is the staff retained and compensated? Is the MSSP able to hire and retain staff with sufficient skills to support the enterprise? Does the MSSP require and support continued training? How does the MSSP ensure client confidentiality? Is the MSSP business environment always-on, ensuring employees watch clients' networks and ensure protection at all hours? Companies should also ask about the MSSPs' Read More
Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America

what is outsourcing services  in Latin America Outsourcing in Latin America Jorge Garcia - August 17, 2009 The outsourcing industry has not been spared by the current conditions of global economic volatility. Indeed, it has been affected both directly and indirectly by this economic crisis. Outsourcing target markets are also suffering from severe difficulties as they struggle to recover from the crisis. This has brought about a change in the behavior of some outsourcing niche areas, and has also modified the criteria and Read More
Selecting an Outsourcing Provider-Art or Science?
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a

what is outsourcing services  to your business objectives? What is your core competence? What activities are not core to your business? What is your outsourcing strategy? Do you envision outsourcing or offshoring? Or both? Will you use an outsourcing provider? Or setup your own captive facility? From an outsourcing perspective, what is your anticipated future state in 3 to 5 years? What is the mix of onshore to offshore in the future? What tasks are performed onshore versus offshore? Application software? Call center support? Read More
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

what is outsourcing services  with these enhancements)? Furthermore, what is the realistic value of these upgrades when the enterprise system is old, and therefore quite stable and functional (tailored to fit)? Mature systems require an approach different from newer implementations to software support. The focus must be on customization, interoperability, and performance support. Yet vendors continue to offer the same one-size-fits-all models of support. Several sources tell us that users are now asking that the frequency of new Read More
LAN Services


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ERP for Services Software Comparison Report
To find out, simply use TEC's ERP for services comparison reports to compare any three ERP for services solutions of your choice.

what is outsourcing services  for Services Software Comparison Report There are a lot of new dedicated ERP for services solutions on the market, and here's your chance to compare them—quickly and easily. Some of the leading solutions include Epicor for Service Enterprises, OpenAir PSA, IFS Applications, Deltek PPM and EVM products, SAP Business ByDesign, Oracle E-Business Suite, and Microsoft Dynamics AX. But which one is best for your organization? To find out, simply use TEC's ERP for Services Comparison Reports to compare any Read More
Dynamic Network Services
Dyn solutions are at the core of Internet Performance. Through traffic management, message management and performance assurance, Dyn is connecting people

what is outsourcing services  Network Services Dyn solutions are at the core of Internet Performance. Through traffic management, message management and performance assurance, Dyn is connecting people through the Internet and ensuring information gets where it needs to go, fast and reliably. Read More
Monetizing Services in the New Hyperconnected World: Shifting Business Models from Products to Services
In industries as diverse as high tech, financial services, and telecommunications, companies such as yours are rapidly changing their business models and

what is outsourcing services  monetizing services in the new hyperconnected world: shifting business models,in the cloud services,mobile business models,innovative new business,monetizing mobile Read More
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to

what is outsourcing services  is used for listing what services are available. Used primarily as a means for businesses to communicate with each other and with clients, Web services allow organizations to communicate data without intimate knowledge of each other's information technology (IT) systems behind the firewall. Being Web-based applications that dynamically interact with other Web-based applications using open standards, Web services act analogically to electronic data interchange (EDI), with the difference of being an Read More
Yet Another Branding Debacle (This Time, It's ERP for Services)
Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different

what is outsourcing services  and industry perspectives. So, what is the real difference between ERP for services and PPM for PSA? To summarize, both PPM for PSA and ERP for services provide functionality in three key areas: CRM, financials or accounting, and HR. ERP for services is more or less an ERP for manufacturing suite, without the manufacturing functionality (such as bills of materials [BOMs], manufacturing processes and flow, and manufacturing projects). In ERP for services solutions, these manufacturing functionalities are Read More
Metalearn Services
Founded in 2003, Metalearn is an end-to-end learning solutions company. The company offers a customizable and scalable learning management system (LMS

what is outsourcing services  Services Founded in 2003, Metalearn is an end-to-end learning solutions company. The company offers a customizable and scalable learning management system (LMS), consulting services, and custom content development. Metalearn works with several large enterprises in India and around the globe. Clients include Fidelity, HP, Dell, Igate, Accenture, Dr. Reddy's, Honeywell, Microsoft, and The Commonwealth of Learning. The company is headquartered in Bangalore, India, with offices in Fort Lauderdale, Read More
Advisory Services
TEC's Advisory Services are designed to supplement your selection project with on-site support and guidance from our software selection experts.

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Drive Value with Outsourcing Management Tools
There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science

what is outsourcing services  Value with Outsourcing Management Tools There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science of effective OM/G, but that’s often not the case. OM/G is a critical discipline enabling companies to achieve the intent of their outsourcing deal. In fact, without it, value leakage of 15 percent or greater is the typical result. Read More
Radcliffe Advisory Services Ltd
Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as

what is outsourcing services  Advisory Services Ltd Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as customer relationship management (CRM), data governance, and social networking. Read More

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