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The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

z part 1  databases to help users analyze various aspects of their business. For more details, see the Article CRM is Busting Out of It's Britches: Operational, Analytical, and Collaborative CRM Are Born . API - Application Programming Interface . Typically, a set of API's will be released by the vendor of software, to enable programmers to write new code on top of the application more quickly by making use of pre-packaged code within an API set. Often used to either augment functionality, or to link one Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » z part 1


The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

z part 1  nitty-gritty. Namely, it will analyze how this particular product release might have mitigated many of the traditional flaws of Dynamics NAV (and former Navision ) while building upon the product’s traditional (if not proverbial by now) positive traits. As a preamble, let me try to explain the concepts behind the much publicized RoleTailored user experience (UX) design and Role Centers . In particular, to use Microsoft Dynamics NAV 2009, employees can now log into their relevant Role Center or their Read More...
Job Scheduling Maze in Distributed IT Landscapes - Part 2
Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business

z part 1  Scheduling Maze in Distributed IT Landscapes - Part 2 Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business community requires a holistic approach across all these various systems to provide a single point of running IT jobs and workload automation . It also pointed out the difficulties in achieving this noble idea, and introduced Advanced Systems Concepts Inc. (ASCI) and its ActiveBatch cross-platform Read More...
The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

z part 1  Solaris , IBM System z mainframes , and IBM AIX . Pega also uses leading application servers including IBM WebSphere, Oracle WebLogic , and Apache Tomcat . Unified processes and business rules reside in the abovementioned common repository (database), which may run on Oracle , Microsoft SQL Server , and IBM DB2 relational databases . The architecture also supports parallel computing  so that multiple nodes are available to scale up and support distributed user bases and provide resiliency. SmartBPM’s Read More...
Quantum Retail: Challenging the
Every year-ending holiday season reminds us of the importance of consumer spending and the retail sector for the United States (US) and global economies

z part 1  Day X for product Z?”) rather than sociology (i.e., the likelihood of a general customer to come in for that product). Dealing With a Panoply of (Largely Static and Isolated) Systems Therefore, retailers need new models and thinking as better answers for their merchandize assortments, item allocations, and store labor in order to handle tricky factors such as seasonality, lifecycle phases of their products, weather, promotions, commodity price changes, average day-of-week and time-of-day sale volumes, Read More...
A Tale of a Few Good SCM Players - Part 1
Throughout the late 1990s and the mid-2000s, Manhattan Associates was the epitome of a well-managed supply chain management (SCM) software company in terms

z part 1  all but doubled in size, yet again. In fact, AMR Research estimated at the time that revenues for 1995 were approximately $14 million (USD), and that revenues had doubled each year since 1991. The company relocated to Atlanta, Georgia (US) in 1995, and by in 1997 it boasted 200 employees and $32.5 million (USD) in revenue. In 1998, the vendor held its  initial public offering (IPO) and is still traded on NASDAQ under the MANH ticker symbol. In the same year, Manhattan opened an office in the United Read More...
What Makes a Good White Paper Good… (part two)
And here's the second point that all writers of IT white papers should keep in mind when writing (special notice of this point should be taken by those writers

z part 1  affinity, ” which is Stelzner’s term for the white paper’s ability to identify a problem or a situation with which the reader can identify. Focusing on the reader’s needs, and highlighting the “ pain points ”—the bugbears the reader hasn’t yet had any luck dealing with— makes a white paper more credible than one that only brags about the genius behind the featured product or service. And, it should be clear in the first paragraph the nature of that audience : Is it composed of Read More...
Can Webplan Reconcile Planning and Execution? Part Three: Market Impact Continued
Webplan believes its offering should benefit many departments within a manufacturing organization. When it comes to operations and manufacturing, the benefit is

z part 1  words, instead of producing optimized answers for a utopian, static world, Resolution Engine produces a series of alternate action plans for a real dynamic world. Iterative modeling capabilities enable team members to propose and detail virtually an infinite number of potential action alternatives that accurately simulate their entire MRP in just minutes, instead of the days or weeks formerly required. The embedded algorithms are based on concepts, methods, and definitions contained in the APICS ' Read More...
TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II
Part I of this blog series expanded on some of TEC’s earlier articles about companies’ need for better commission and incentives calculations and best sales

z part 1  makes it possible for organizations to deliver a holistic solution for both SPM and corporate performance management (CPM). Specifically, Varicent SPM 5.0 now: Offers synchronization of SPM data – including details on territories, quotas, incentive compensation and related analytics – with Microsoft PerformancePoint Server; Includes Microsoft Office SharePoint Server dashboards, providing customers with a single, integrated source of corporate information; and Enables Varicent SPM 5.0's Quota Read More...
What's in a name? or Enterprise systems' reincarnations (Part II)
While the Part I of this topic focused on Consona Corporation (former M2M Holdings), this time the discussion continues with the recently minted Solarsoft

z part 1  the network within an organization or with trading partner systems across the Internet. All Solarsoft customers will eventually leverage SOSA to deploy a suite of plug-in applications to extend their core ERP platform beyond the back-office. Such an open architecture framework was required since Solarsoft ERP systems are built on vendor platforms from former CMS technology partners IBM and Microsoft . In addition, via former XKO, Solarsoft also supports a range of UNIX implementations including AIX and op Read More...
The Path to ERP for Small Businesses - Part 1: The Research
Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article

z part 1  phases involved in a well-organized software selection methodology. Adhering to a sound methodology helps ensure that you select the right software rather than risk wasting money on all the problems that can arise down the road from a selection, which fails to meet the needs of your organization. No matter which methodology you use, the process has three main phases: A) research, B) evaluation, and C) selection. We will describe the main activities for research in the following pages and two future Read More...
The Intelligence of Social Media (Part 2)
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a

z part 1  introducing BI strategies to analyze the enormous amount of data flowing through the Web. In fact, some software solutions have been designed to address this type of analysis. These tools are called “social Web analytics.” According to the definition provided by The Social Web Analytics eBook (2008) , by Philip Sheldrake, social Web analytics are “the application of search, indexing, semantic analysis and business intelligence technologies to the task of identifying, tracking, listening to and parti Read More...
Should Your Software Selection Process Have a Proof of Concept? Part Two: Advantages, Disadvantages, and Conclusion
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively high. Risk can be measured by

z part 1  the client including Expectation synchronization with the vendor Improved ownership of the implementation process Identification of functional gaps or overselling Better understanding of investment required. More accurate scoping provides a better understanding of the investment required to complete the implementation. Evaluation of the implementation partner. The POC process allows the client to evaluate the software and also the implementation partner. There are also limitations of the POC that should Read More...
GSA Schedule Partnership Gets Network-1 in the Door
Lyme Computer, a woman-owned 18 person consultancy specializing in setting strategic IT agendas and implementation services for Federal Agenices, partners with

z part 1  million full-service computer reseller specializing in host embedded intrusion prevention systems has formed a strategic partnership with Network-1 Security Solutions to deliver host-embedded intrusion prevention systems. Lyme, which holds a GSA and Federal Supply Schedule, caters to Federal Agencies and the educational market. Figure 1. Lyme Computer Systems' GSA Schedule adds value to partnerships.   Market Impact Network-1's commitment to the partnership shows how important it is for vendors hoping Read More...
Compiere ERP Becomes Part of Consona
In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere.

z part 1  offers some solutions with recognizable strengths in manufacturing. In that sense, this combination helps round things out a bit more ( evaluate some of their versions on our site). Consona can certainly take this opportunity as more than a way to strengthen their various industry offerings, by recognizing some of the more powerful aspects of the open source model, and foster them. If you're a Compiere partner or user, please do share your informed take on this. Read More...

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